Is my write-off valuation lower than expected?

Just before Christmas I was involved in a no fault accident when a white van pulled out from a driveway and hit my 7 year old Aygo (3 door).The insurance company have said it's a write off and offered...

My insurance has offered scrap value for my car after an accident - what do I do?

I own a 1996 Volkswagen Polo MK3 which has been in the family since new. Recently I had a small dent in the wing caused by a third party. The insurance engineer stated that it was not worth repairing and...

Nuisance compensation call

I was contacted by a company called The Claims Helpline this week, encouraging me to claim compensation for a collision with a truck last year. I have already done this, but heeding your previous answers...

Fan keeps coming on after a crash in our Volkswagen Caddy?

My husband was involved in a crash (his fault) in his Volkwagen Caddy Van (2009 model, done approx. 30,000 miles). During its repair we were told that the fan kept coming on even when the ignition was...

How can I unearth my car's hidden accident history?

I've recently found out that a vehicle I purchased in April has, what seems to be, some major repaired accident damage. The previous owners (hire car company) are refusing to give me any sort of information...

My car was hit when parked, what should I do?

My car was parked on a single yellow line on a main road in London, when I came back to my car a couple of hours later I found the driver's side of my car had scratch and dents. There was a note left on...

Should I suspect my Mercedes C-Class has an undisclosed history?

My Mercedes C220 Estate was 11 months old, with 13,000 miles on the clock when purchased from a main dealer in 2012. From the outset I suspected the car might have some 'history', when I started to uncover...

Is there anything we can do to reduce the accidents involving young drivers?

I responded to yet another tragic young driver road traffic crash last night (see www.basics.org.uk). On reflection today I'm wondering how this can be made less likely to happen. Knowledge, skills and...

Why are accident repair costs so different?

Why does insurance cost so much? Let me tell you. I was involved in a minor bump with a parked car. No damage to mine, and only door skin and window glass to his new Mazda 6. I was willing to pay and not...

Why won't my wife receive the full value of her written-off Mazda 323?

My wife's car was a 1995 Mazda 323 with 70,000 miles with FSH and in good condition. She loved it, put a personalised number plate on it and had intended to use it until she is too old to drive. Now it...