The wheel thing

I recently bought a 2009 BMW X5 from an independent dealer. The car still has 16 months left of warranty. I noticed I was losing air in one of the front tyres, so went to a local garage. He diagnosed a...

Why do some tyre fitters use air guns on locking wheel nuts, damaging them in the process?

I recently went to a local branch of a national tyre chain to have two front tyres replaced and the front alignment checked. After a time the fitter came to me and said they could not do the work as “your...

7-year glitch

My 8-year old 2003/52 Honda Civic Coupe 'died' quite dramatically on the M62 when the no. 4 conrod pierced the block. Regularly serviced throughout its short life, the last occasion being July 1st. and...

Pist off

I am in dispute with Audi UK over the failure of a piston in the engine of my 2007/57 Audi S3. I asked for an RAC inspection as I did not trust the garage when they said the car needed a new engine at...

Damage caused in private car park

I was driving off a small private car park (which serves a Blockbuster Video store, to which I had just returned dvds) when a large, steel security gate at the end of the building, (which is supposed to...

Car Rental Damage

I've just dropped off a rental car today and slightly scratched the rear bumper on a pillar in the pitch black car park. I was told initially that it'd cost 340euros. When I questioned this I was told...

Taking a garage to small claims court?

I had a reduced supercharger pulley fitted to my MINI two weeks ago. Three days ago while being 200 miles from home, it frayed the drive belt. Luckily (I thought) I was near the company that fitted the...

Damage in a car park

Do the owners of a private car park (e.g a golf club) have any liability to members or visitors for damage to cars where the third party does not report incident? Much of the car park is screened by...

Driving on damaged tyres

Stupidly reversed into the sharp corner of a kerb that has resulted in a piece of rubber coming off the side wall of rear passenger run flat tyre. Tyre is not bulging or deflated and I have successfully...

My car was damaged in my work car park

Two months ago I purchased a brand new Ford Fiesta. Last week, whilst my car was parked in my work car park, another colleague drove into it and damaged my rear bumper (taking off roughly an inch of...