Accident repairs to my Ford Ka are not of good quality. Can I persuade the insurer to replace the car instead?

My three-week-old Ford Ka (with 350 miles only) was hit from behind at around 30mph causing rear and side panel damage. Although the repair estimate was over £4000, my insurer (also the insurer for the...

I'm being offered a replacement vehicle while my Honda Accord is repaired. Should I accept it?

My 05 Honda Accord Estate CDTi was recently badly damaged by another driver while it was legally parked and unattended. My insurance company are almost certain the other driver's insurer will concede fault...