My Jeep Renegade went into limp mode - can I reject the car?
I purchased a 2016 Jeep Renegade from a Jeep dealer four days ago and used my car as part exchange. Today is day four and the car accelerator stopped working making me drive in limp mode. Obviously I'm not happy after only four days - can I get a full refund? There were no fault codes on the car that came up when it happened so I can't prove this fault occurred.
Asked on 7 February 2022 by B Hubbard
Answered by
Dan Powell
You will not be able to reject the car if it is not showing any symptoms of a fault. That said, following your limp home mode experience, I would expect the dealership to inspect the car in its workshop and perform a diagnostics check.
This should pinpoint the fault, giving you the right to reject the car within the first 30 days of ownership, as per the 2015 Consumer Rights Act: www.honestjohn.co.uk/how-to-reject-a-car-your-cons.../
This should pinpoint the fault, giving you the right to reject the car within the first 30 days of ownership, as per the 2015 Consumer Rights Act: www.honestjohn.co.uk/how-to-reject-a-car-your-cons.../
Tags:
rejecting a car
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