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My car's DPF is blocked. Can it be cleaned or does it need replacing? 6 Nov 2020 (Ask HJ)
I've owned a diesel 2013 Volvo V40 for nearly two years and it has now covered 28,000 miles (short journeys since I have owned it). Recently the message... -
What could be causing clutch judder first thing in the morning? 1 Feb 2020 (Ask HJ)
We have a 2014 Suzuki Swift 1.2 Dualjet with 40k miles on the clock. The car has recently developed a clutch judder when pulling away in first gear after... -
My nephew's car was damaged while being serviced - should he inform his insurance company? 19 Feb 2019 (Ask HJ)
My nephew's car suffered body and wheel damage while it was left for a routine service at a garage. He noticed the damage when he was collecting the car,... -
Why should I pay for insurance on a courtesy car after my new Volvo broke down? 26 Jan 2013 (Ask HJ)
I have used Volvos exclusively for the past 25 years. On 19 October 2012 I bought my brand new V40 and took it on the road for the first time. Within five... -
My car's CD player went missing when the car was repaired after an accident - what do I do? 2 Jun 2010 (Ask HJ)
I recently had an accident with a fox. I drove the car back to my grandma's house on holiday where it was promptly taken by one of my insurance company's... -
A dealer sold me a defective car a few days ago - can I return it for my money back? 19 Mar 2020 (Ask HJ)
Yesterday (March 18), I traded in my car for a used Qashqai at a Nissan dealer. Car is registered 11 months ago with 3700 miles. Serviced by the Nissan... -
Complete engine failure with four year old Golf 8 Jul 2013 (Ask HJ)
I purchased a Volkswagen Golf 1.9 TDI Match back in February from Car Giant in London. I was the second owner, with the car previously being a fleet car.... -
Versatile 4wd family car? 23 Aug 2012 (Ask HJ)
I wonder if you'd be able to help me. I need a car to serve a number of purposes. It needs to be 4wd and estate shaped or an SUV/crossover. It must... -
Mk2 Cavalier convertible - new owner queries 9 Dec 2016 (Ask HJ)
I have just acquired a tidy 1986 Vauxhall Cavalier Mk2 convertible with FSH and one previous owner. it's done 123,000 miles and importantly, the body is... -
Why is there severe condensation inside my car overnight? 24 Jan 2015 (Ask HJ)
Can anyone explain why my car gets really bad condensation when parked overnight? I haven't had the car long and when i bought it it was assumed that it... -
What first car should I get my 17 year old son? 18 May 2017 (Ask HJ)
I'm a single mum of a 17 year old boy and would like to buy him a car so he is independent and I can work more hours. I have a small budget of about £2500... -
Is it worth fixing a 2011 Renault Clio with a possibly broken cyclinder? 6 Feb 2017 (Ask HJ)
My sons petrol 2011 Renault Clio 1.2 has ended up in the garage this week after performing more and more sluggishly over the last seven days. The mechanic... -
Vauxhall Astra with hard ride - can I reject it? 16 Oct 2013 (Ask HJ)
I purchased a nearly new Vauxhall Astra from a main dealer last month. The car had only covered 1800 miles, but I have found that the ride is extremely... -
Looking for a new 4x4 22 Dec 2012 (Ask HJ)
I currently own a 2005 Nissan X-Trail 2.2 dCi Sport, which I have run from new and covered 215,000 miles. I have been very pleased with how it has performed... -
Do I need to declare an insurance claim I withdrew? 5 Jan 2024 (Ask HJ)
I purchased a Saga Plus car insurance which runs out this month. In the first year of cover I hit a concrete bollard in a car park whilst distracted by... -
Am I being targeted by an overpayment scam? 3 Sep 2022 (Ask HJ)
I have provisionally sold my MG Magnette online. After several days, I received a check paid in Euros for more than the asking price of the car. When I... -
How is water getting into my Mercedes-Benz SLK? 23 Jul 2021 (Ask HJ)
I have a 2010 Mercedes-Benz SLK 200, which I bought last year for some much-needed fun after the first pandemic lockdown. Recently, I have noticed a large... -
I want to buy an old Jaguar XJ6 or XJ8 - what do you think? 18 Jun 2020 (Ask HJ)
I'm considering buying either a 2007 Jaguar XJ6 with 160,000 miles or a 1998 XJ8 with 98,000 miles whilst I'm in Switzerland for 2-3 years. I'll cover... -
I want to reduce the cost of my motoring - what electric car should I choose? 17 Apr 2019 (Ask HJ)
I would like to swap my 15-plate BMW 1 Series M Sport for an electric car to do the school run, which is a 20-mile round trip, and occasionally a 65-mile... -
I'm storing my classic car for six months, should I leave petrol in the tank? 21 Aug 2018 (Ask HJ)
I will put my classic car into my garage with a fitted cover in October for six months. Would it be best to fill the tank up with petrol to stop the condensation...
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