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• any car - haggling 8 Jun 2020 (Forum)
  hello all Below is a small explanation of the question, What can I expect to get if I was to haggle on a price of a car with regards to screen price, 12 month warranty  ( peace of mind for a short time ), and a trade in of a 15 year old car ( we buy any car say £400 )  I live near Norwich and I am looking at buying a used car for the first time in 12 years and in that time car sales places such as carshop , evan halshaw and hammonds have popped up with what seems higher volume car sales so theres been a few changes since i bought a car.
• BMW 1 Series - BMW 2016 (manual petrol) won't start initially 14 Mar 2018 (Forum)
  Car won't start as it used to. It takes a few times before it starts.  This has been happening on and off for about 2 weeks ago with the snow, I had left the car off for about a week. This hadn't happened in cold days before.
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  My car has the wrong coolant mixture - what should I do? 23 Aug 2021 (Ask HJ)
  I have a 17-month-old SEAT Ateca 1.5 TSI. I thought the radiator needed topping up but stupidly mixed the antifreeze 50/50 with water when it was already...
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  Insurance for new drivers 13 Nov 2011 (Ask HJ)
  Now you have kindly sorted my tow car choice, (brilliant!) my next problem is 2 teenagers (18, male, 17 female) both wishing to learn to drive. We...
• Audi A4 B7 (2005 - 2008) - two clutches in 4,000 miles - I do NOT believe it! 11 Jul 2008 (Forum)
  My company took delivery of a new Audi A4 1.8T on contract hire in late June last year. Seven weeks and 1,700 miles later the car was at my local dealer with "clutch problems". After several days I collected the car, to be told that the clutch and throttle had been replaced, all under warranty. The service technician informed me that the problem was due to a "manufacturing defect" and the use of "substandard quality materials".
• Citroen C3 (2002 - 2009) - Citroen C3 HDi - Our used car choice. 21 Dec 2009 (Forum)
  The fact that we had owned Citroens on and off for 30+yrs was obviously a factor but we wanted the best car for our needs and the C3 came out tops on merit. Bought from the local Citroen dealers in the end... mainly for the assurance of a genuine car well prepped and warranty free of get out clauses.
• BMW 1 Series, E87, 116i - Problems with the car on a cold start 17 Dec 2018 (Forum)
  Hi, I recently purchased a '57 plate BMW 116i 4 months ago from Arnold Clark and it has 2 years mechanical warranty. Mainly used for short commutes to work and back (less than 10 miles one-way) and going about town. Occasionally take it out for longer journeys to give it a good run. For the past month or so when I start the engine cold the car shakes from side to side, the revs drop below normal idle speed (pressing the accelerator does nothing) and it makes a noise like it's about to stall.
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  Should I get a pre-reg car inspected by a mechanic before I buy it? 28 Mar 2018 (Ask HJ)
  I'm buying a pre-registered Volkswagen Up (30 miles covered and registered January 2018) from a Volkswagen franchised dealer. Is it advisable to have an...
• Now an MR-2 11 Jul 2001 (Forum)
  Not many used on the market, and they seem to be at very high prices, but the way he crumbled worried me a bit. What are the disadvantages from buying from Tradesales? Are the cars to the same spec and have underseal etc?
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  My car has been in for repairs for 16 weeks - should I keep it? 11 May 2017 (Ask HJ)
  I bought a Volkswagen Passat Estate from a big car supermarket last year for £18,000. It was 10 months old, had done 5000 miles and was in immaculate condition....
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  We paid for a reconditioned engine and now the turbo has failed - where do we stand? 14 Aug 2018 (Ask HJ)
  I went to a specialist garage that charged us close to £4600 for a reconditioned engine replacement job for my Mitsubishi Outlander. With this we also...
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  Is there an issue with oxygen sensors on the Toyota Aygo? 10 Nov 2021 (Ask HJ)
  I have a Toyota Aygo, purchased new in September 2015. Just before it was five years old it needed a replacement oxygen sensor, at about 17,000 miles....
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  Why is my Volkswagen Passat losing coolant? 27 Nov 2016 (Ask HJ)
  I purchased a 2012 Passat 1.6 diesel in May 2015 from a Volkswagen dealership. In January 2015, the low coolant warning light came up on the dashboard....
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  Who's liable for my BMW's faulty timing chain? 25 Oct 2016 (Ask HJ)
  I purchased a used (2009) BMW 3 Series Touring 320D 10 months ago from a Lexus dealer. At purchase it had only 16,000 miles on the clock and a full BMW...
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  Can I disable the electronic handbrake in my car during lockdown? 30 Apr 2020 (Ask HJ)
  I have a 2019 Skoda Karoq auto, which I am not using due to the current coronavirus lockdown. It seems I cannot park it without the handbrake turning itself...
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  Hoda Accord rear discs 8 Jul 2011 (Ask HJ)
  I've been driving for 40 years and today for the first time I have been told that my car needs new rear discs. Even more surprising to me is that it is...
• Volvo V40 - Help please - Volvo Selekt warranty problems 4 Jul 2024 (Forum)
  I'll try to keep it brief, bullet points. 1) Volvo V40 bought from Volvo Wolverhamption, October 2023 (bought on the Selekt car program, i.e. approved used) 2) Front end of car collapses while driving, June 10th 2024 3) Car collected by recovery truck and taken to local Volvo dealer, East London 4) Diagnosed as left front spring has snapped 5) Warranty agree to pay for the work.
• ssangyong vehicles 7 Feb 2020 (Forum)
  They both have small farms and tow trailers and horse boxes etc. One is brand new and the other second hand. The new one was about £20k and used one about £16k. Looks like a lot of car for the money. A dealership is located about 15 miles away in Maidstone for servicing etc. They come with a 7 year warranty too. I shall watch with interest their progress.
• SEAT Ibiza - Getting extras fitted in from my dealer or garage 25 Jun 2014 (Forum)
  LED lights. Do you think I should have these extras fitted from the dealer (and have the warranty in place)  or go to a private garage to have the work done? Any advice greatly appreciated.
• Mondeo 2.2 Titanium x 2009 - E.G.R.Valve 25 Nov 2011 (Forum)
  Anyone got any idea how to remove the EGR valve from the engine, i have a fault code up which says EGR sticking or not working properly, had the bright idea of removing it to try cleaning first, took all the visible screws out one of which started leaking water from the screw hole, either way it wont budge must be bolted on elsewhere but i am blowed if i can see where. I use the car as a cab so its well out of warranty mile wise, 108,000 greatful for any help i can get