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Failing synchromesh on a used car bought from a dealer? 21 May 2013 (Ask HJ)
I recently bought a used 58 plate Audi A4 avant from a dealer, less than three months ago. A few weeks after buying it I noticed that at times it was... -
Faulty Renault Kangoo - should I be fixed under dealer warranty? 3 Oct 2013 (Ask HJ)
My elderly father bought a 2004 Renault Kangoo three months ago from a dealer. As part of the deal, he got three months warranty, but has had lots of problems... -
Warranty company refuse to honour my warranty - what should I do? 19 Jul 2017 (Ask HJ)
I bought a car in April and it came with a third party warranty. Just over a month later it developed a fault and I claimed it under the warranty I had.... -
Car shopped 20 Mar 2010 (Ask HJ)
Last May I mailed to ask your advice concerning a car and warranty purchased from Carshop Northampton and the subsequent misery experienced by my husband... -
Does my warranty cover a catastrophic engine failure? 5 Feb 2013 (Ask HJ)
I have an extended warranty with Renault covering my 2008 Espace. Recently the engine has destroyed a con rod and big end shells resulting in the wreckage... -
Do I have to take my car to a main dealer to keep the warranty intact? 2 Oct 2017 (Ask HJ)
I've just bought a new Volkswagen Golf. Do I have to take it to a Volkswagen dealer for servicing or can I take it to my local garage as long it's stamped... -
I have just brought a used car and would like to know who should take responsibility for resolving a fault 7 Mar 2014 (Ask HJ)
I brought a used Volvo V50 and within a few days noticed resistance in the steering when starting to turn left. I let the second hand car dealer know and... -
Is my used car covered under the Sale of Goods act? 2 Mar 2015 (Ask HJ)
I purchased used Audi A3 one month ago from a trader for £8450. The car was sold with a warranty, but I have been told that everything is not covered.... -
Does having servicing done by an independent garage void your warranty? 20 Apr 2013 (Ask HJ)
Can you please tell me what the actual position is if your car is under warranty and something has gone wrong but your servicing has been carried out by... -
Toyota Yaris: Senior service 21 Jan 2010 (Ask HJ)
Last summer I purchased a used Toyota Yaris from a local main dealer and in this purchase was given a 12-month warranty. Recently I have had to return... -
Will fitting a space saver spare wheel affect my warranty and insurance? 1 Mar 2024 (Ask HJ)
I will shortly be taking delivery of a Toyota Yaris Cross Design with 17-inch wheels.This vehicle does not come with a standard space saver wheel and one... -
Warranty Hire Car - I've been stung for a new tyre due to a nail! 17 Dec 2012 (Ask HJ)
My Freelander went in for a warranty repair through Landrover Assist. I was given a hire car from a major hire firm (Enterprise) arranged by Land Rover.... -
Service got cancelled due to coronavirus. Will I invalidate my warranty if I take the car to a different garage? 13 May 2020 (Ask HJ)
My Volkswagen Golf was due for its service on 8 April. This was cancelled as the garage is closed. They will contact me to rearrange. I'm concerned that... -
Why is my Meriva's warranty invalid following a service performed by a local garage? 12 Jan 2012 (Ask HJ)
I bought a Meriva from a Vauxhall dealer two years ago. It came with a lifetime warranty and has 12,000 miles on the clock. It has just had its second... -
Mazda 6 has DPF problem - should the dealer pay for the repairs? 12 Feb 2014 (Ask HJ)
I bought a Mazda 6 (2006) from a used car garage in November 2013. Immediately after collecting the car there was a problem with it which, I brought to... -
Can my local independent garage service my car without voiding the warranty? 11 Feb 2021 (Ask HJ)
In a few weeks time, I shall be trading in my 11-year old Skoda Octavia 2.0 TDI for a new Octavia iV PHEV. My local independent garage tells me that they... -
BMW X5 faults 15 Feb 2016 (Ask HJ)
I bought a used BMW X5 (E70) seven months ago as a main BMW dealer. Its been back twice to have work done under warranty. My headlamps have 'dark spots'... -
Dealer hasn't fixed damage on used car - can I reject it? 12 Oct 2021 (Ask HJ)
I recently viewed a used Mazda 6 with a price of £7690. I agreed to pay the full asking price. The dealer offered a 12-month MoT, service and six month... -
What happens to my warranty now that the dealer has gone into administration? 21 Oct 2024 (Ask HJ)
Unfortunately the dealership group I brought a brand new car from has gone into administration, which was two miles from where I live, compared to the... -
Is my used warranty legal? 15 Mar 2014 (Ask HJ)
I have just collected a second hand Vauxhall Corsa from our local car dealership and have been given a 'six month specific warranty'. The warranty details...
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