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  Toyota Yaris DPF problems 9 Mar 2016 (Ask HJ)
  I've had to pay my Toyota dealer £275 to regenerate the DPF and change the oil on my 2015 Yaris diesel. I used Millers longlife ACEA C2 5W30 at the last...
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  Thanks for recommending McGard to repair my Volvo XC90's locking wheel nuts. 16 Jun 2011 (Ask HJ)
  Thank you for your recent plug for McGard in your Daily Telegraph column. Shortly afterwards my local garage mangled my locking wheel nuts and destroyed...
• Picasso- Windcreen scratches 1 Feb 2005 (Forum)
  When it rains it is even worse as the wipers cannot collect all the moisture as it nestles within the scratches. Scratches are obviously caused by the wipers as they follow the arc. I've always had the car dealer serviced and agreed to changing blades when recommended etc. I never use ice scrapers. Only use autoglym glass cleaner. Resevoir always topped up with screenwash. Do you think I'm being unreasonable in trying to claim a new/repaired screen under warranty.
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  Which scrappage scheme should I buy a new car through? 3 Sep 2017 (Ask HJ)
  I would like a new car. It needs to be cheap, small, reliable and economical as I drive less than 4000 miles a year. Which cars would fit my requirements?
• Volkswagen Passat Estate, jetta, Golf, Bora - VW silence warranty customers 6 Oct 2015 (Forum)
  [endif]--> In light of the recent emissions scandal, VW appear to be on lock-down in the UK. A lot of the UK media have naturally focussed their attention on Volkswagens dealings with their cars and customers. This was brought to the attention by SKY NEWS who broadcast this news report at the bottom of the following page http://www.corroding-volkswagens.com/vw-the-truth/     VW are now “Silencing” customers   who have fought to get their vehicles repaired under the VW 12 yr. anti-corrosion warranty.
• BMW 330i sport auto convertible 30 Jan 2007 (Forum)
  I have a copy of the reg doc. Asking price £22000 and I have offered £20k which has been accepted, but as the car is owned by the other half of one of the garage owners, this would then be a private sale with no warranty. This looks a good deal based on used prices but I admit to being a bit uneasy buying with no warranty.
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  Buying a used car - Kia, Ford or Vauxhall? 4 Nov 2013 (Ask HJ)
  I am thinking of buying a Kia cee’d a Ford Focus or Vauxhall Astra, all on a 2012 plate, 1.6 diesel and all the base model and average 10,000 miles. What...
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  Some questions about servicing my Punto 13 Aug 2013 (Ask HJ)
  I have recently bought a Fiat Punto Easy from Desira Norwich,the servicing schedule is every 18,000 miles with an estimated cost of £180. The handbook...
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  Vauxhall Corsa - 'mayo' in the breather pipe. 22 Nov 2011 (Ask HJ)
  We have an 09 reg Corsa 1.2 that has 62k on the clock. We have had it since new and it has a full Vauxhall service history. At the weekend the breather...
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  Ex seption 28 Aug 2010 (Ask HJ)
  I am a 74-year old woman, owner of a 1998 Vauxhall Corsa manual 1.4 bought new, which has done about 40,000 miles of trouble-free motoring. I foresee the...
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  Who pays for my replacement windscreen? 20 Feb 2013 (Ask HJ)
  I bought a Ford Fusion (54 reg) in good condition with the exception of having to return it straight away to have a new coil fitted (car was juddering...
• Jaguar XF - Friend buying a used car Standards Slipping 24 Jul 2015 (Forum)
  A Friend is in the process of buying a used XF with 2 years of warranty from a jaguar dealer. Price was ok, and apart from requesting new mats and scuffed alloys being fixed, nothing to worry about, and specifically asked if there were any items that may need to be replaced  (service items) before the next service, but asked for details of servicing and condition, and told that as discs were .2 mm above tolerance that was acceptable.
• Citroen C4 Grand Picasso - Buying our next car 16 May 2016 (Forum)
  Is this really how you are supposed to buy new clean,  low energy cars etc etc.  It's a complete rip off. It won't be happening. So what good advice can you people give me here.  I want a car no more than 12 months old,  certainly in as new condition, and still warrantied by Citroen.
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  Clutch fate 19 Sep 2011 (Ask HJ)
  We had a new clutch put in our 2002 Ford Focus 14 months ago. The garage sent us out without putting the gear oil/lubricant in, we drove about 14 miles...
• Sold the old house,Got the cash.. - Don't want to give nearly 20K in tax 1 Jan 2016 (Forum)
  Finally sold our old house a year after we moved, got the money, thinking of the car I would really really like, and decided not to, mostly because of the amount of vat on the sale, and the huge depreciation on the car i was thinking of. So Plan B or C, buy myself something a bit different, lookswise but used and with a warranty or outright cheap and take the risk..
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  Citroen dealership caught speeding in my car 27 Jun 2012 (Ask HJ)
  I have had an issue with my local Citroen dealership where a member of their staff has been caught, without my permission, using my car for personal use...
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  Gearbox failure on used car - who should pay for the repair? 21 Nov 2022 (Ask HJ)
  My sister bought a 2012 Ford Mondeo 2.0 TDCi with an automatic gearbox for £5150, Less than two months later and 2000 miles covered, the gearbox has failed....
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  Should I use main dealer or independent servicing for my car? 10 Jan 2024 (Ask HJ)
  My Skoda Karoq is nearly three years old. I’ve only done 20,000 miles and it’s running well. As car prices have increased considerably in the last three...
• Passat Groans 28 Jul 2002 (Forum)
  I thought I was buying build quality, but neither my old mondeo or my wifes Fiesta rattle like this. Has anyone else had any similar experiences and would the warranty cover this problem. (It's an approved used VW.)
• Citroen C3 2006 - Engine warming lamp - Anti Pollusion Fault 31 Jan 2013 (Forum)
  I phoned same garage to get this looked at again and they're saying £90 minimum to have it looked at, if it's same problem it will be free else it will be the £90 + repair. The car does have a Select used warranty on it which should cover engine issues  (although software updates are not in warranty)   Can't help but feel a bit out of pocket here and the £50 software update 'fix' was just throwing money away for me to only come back and pay them more.