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Can I reject a car based on wear and tear after I've bought it? 13 Oct 2020 (Ask HJ)
I'm in the process of buying a 15-year-old Jaguar. But because of the covid situation, I've not seen or driven the car, which will be delivered to me by... -
Our van is faulty and the dealer has failed to fix the issues - what do we do now? 7 Nov 2017 (Ask HJ)
We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage... -
Am I entitled to return my 2012 Volkswagen Golf 2.0 TDI to the dealer after multiple faults occured? 10 Mar 2017 (Ask HJ)
I purchased a 2012 Volkswagen Golf 2.0 TDI Bluemotion that had done 44,000 miles from a Volkswagen used car dealer. Within the first month, I noticed that... -
S tronic hesitation 18 Jul 2015 (Ask HJ)
I have an Audi Q5 2.0T (automatic). The car has an issue where when it slows down to a stop, the car starts to judder, sometimes quite violently and on... -
BMW X1 veering to the left 17 Oct 2014 (Ask HJ)
In late June 2012 I purchased a new BMW X1 from a local BMW dealer. Right from day one I noticed a slight pulling to the left and just thought it must... -
Can I reject my used car? 17 Oct 2013 (Ask HJ)
I bought a 2010 Audi A8 last year, but have always felt that something was not quite right with it. The problems started under light acceleration, with... -
My son's Volkswagen Bora blew up - can we get a refund from the dealer? 28 Sep 2013 (Ask HJ)
With my financial assistance my grandson bought a 2003 Vauxhall Bora, 1.9 TDI, 113,00 miles, with warranty from a local dealer. It cost slightly under... -
Rejecting a new car for pulling to the left? 9 May 2013 (Ask HJ)
In March 2013 I purchased a new BMW 5 Series from a local BMW dealer. The car was delivered to the correct specification and all was well until I had travelled... -
Do you have any advice for what to look out for buying a new car? 10 Nov 2017 (Ask HJ)
Do you have any advice regarding common sales techniques that car dealers might use to sell a car to a customer? Are there any in particular to be wary... -
Should the dealer pick up this bill? 16 Oct 2012 (Ask HJ)
I purchased a vehicle VAUXHALL VECTRA DESIGN CDTI from Halesowen Motorhouse in the West Midlands on 2/5/2012. I had never purchased from a dealer in the... -
Problems with new Jaguar XF 22 Feb 2012 (Ask HJ)
I picked up a brand new Jaguar XF 2.2d SE on 17" wheels in November 2011 and immediately noticed that the whole car was vibrating at anything above 50mph.... -
Homes being lost to home tax liens 18 Dec 2020 (Forum)
For properties with taxes in arrears, according to Fox Business, local governments will hold tax lien auctions. Bidders compete by pledging to collect the taxes for the lowest rate or to pay the most for the rights to the home win the right to the lien. Tax liens, according to Bloomberg, had attracted numerous investors, including some very large institutional investors such as JPMorgan Chase, but many have since exited. -
Can I ask Land Rover to pay for my gearbox failure due to their inaccurate service schedule? 11 Jan 2017 (Ask HJ)
Land Rover state in their service schedule that the oil in the automatic gearbox should be changed at 150,000 miles or 10 years. Mine has done 115,000... -
How can we respond to dispute a parking ticket issued by Shoal Enforcement in October? 12 Jan 2012 (Ask HJ)
BJW originally wrote: Just received a letter from Shoal Enforcement dated 11 Oct stating I have to pay the fine, bearing in mind that my car was parked... -
Consumer rights 9 Apr 2012 (Ask HJ)
I bought a 2 year old Corsa from a franchised Vauxhall garage last month and I have received what I would call "shocking" service levels from them. There... -
Can I reject my new EV which refuses to charge? 10 May 2023 (Ask HJ)
I took delivery of a new MG EV4 Long Range Trophy on the 29th of April. They were only able to charge it to about 100 miles due to various problems at... -
Is my local Jaguar dealer liable for the repairs costs of my F-Type? 21 Nov 2018 (Ask HJ)
I have a 2013 Jaguar F-Type, which I have owned from new. The car developed a misfire and was transported back to the main dealer by the AA. The dealer... -
Our approved used Skoda has suffered multiple faults since purchase - do we have to accept it back when it's repaired? 5 May 2018 (Ask HJ)
I purchased a Skoda Yeti from an authorised Skoda dealership 12 weeks ago with a full Skoda service history. However, it has been off the road, in their... -
What's your advice regarding my faulty automatic Ford Focus? 1 Jun 2017 (Ask HJ)
I purchased a 2012 Ford Focus automatic in March 2015. On the drive home I felt the gears were not working properly. I decided it might be different from... -
My engine needs replaced - is the garage that changed the timing belt, but not water pump, at fault? 23 May 2017 (Ask HJ)
When I agreed last October to buy a Saab 9-3 TID convertible with 69,000 miles, the garage agreed to change the timing belt. The engine cut out and stopped...
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