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What has caused a major engine failure in my Fiat 500 Multijet diesel? 30 Nov 2013 (Ask HJ)
In 2008 I went to a Fiat dealership and, with the help of the car salesman, configured a 500 Multijet diesel to my 'needs' and to a very high spec. Having... -
I bought a car six months ago and have now discovered the air con doesn't work - what can I do? 27 Jul 2018 (Ask HJ)
I bought a second hand car from a local dealer in January. In July I switched the aricon for the first time and found that it is not working. I got it... -
Can I reject my Vauxhall Astra Estate? 30 Jul 2010 (Ask HJ)
You say "the supplier must be given three chances to rectify the fault for which the goods are rejected and must have failed to do so". Does this have... -
My son bought a Ford Mondeo privately which has a starter motor fault - does he have any claim on the vendor? 14 Sep 2010 (Ask HJ)
My son has recently purchased privately a 2002 Ford Mondeo that was advertised as being a "very clean original genuine example of this ever popular car".... -
Audi Q5 gearbox failed after 24k miles 20 Sep 2016 (Ask HJ)
I've owned an 2009 Audi Q5 since new. It has covered 26,000 miles and serviced by our local main dealer to schedule. In late 2015, we noticed issues with... -
Bought a used car from a dealer, but it keeps braking down - can I demand a refund? 19 Sep 2013 (Ask HJ)
We brought a 2001 Volkswagen Polo two months ago from a dealer. After one month it broke down with a clutch problem, we informed the dealer and he said... -
Cab runneth over 7 Feb 2009 (Ask HJ)
Having sold my previous car, a 1998 Audi Cabriolet, I'm now looking for a replacement with an automatic gearbox and would be grateful if you could advise.... -
My tyres are perishing at 12,000 miles. Do you have any advice about seeking compensation? 29 Jul 2021 (Ask HJ)
Four years ago, I purchased four Pirelli Scorpion Verde Tyres for my SUV. As an advertised premium brand with a lifetime warranty, I was willing to pay... -
Mercedes C200 CDI - loss of power 24 Jun 2013 (Ask HJ)
We purchased a 2008 Mercedes-Benz C200 CDI last year from a car supermarket in Sheffield. It has covered 46,000 miles and was serviced by the manufacturer... -
My grandson's new Vauxhall Corsa is faulty - what are his rights? 23 Oct 2017 (Ask HJ)
Two weeks ago, my grandson bought a 2015 Vauxhall Corsa 1.2 for just over £6000 from a main Vauxhall dealer. It came with a one year warranty and the car... -
Audi A4 needs engine rebuild, but dealer will only cover part of the cost – is this fair? 23 Aug 2013 (Ask HJ)
I’ve been having a lot of problems with my 2008 Audi A4 Avant 2.0 TSFI Quattro. I’ve owned the car from new and recently spent £650 replacing the clutch... -
Winter tyres 18 Dec 2010 (Ask HJ)
I am very enthused by the concept you have promoted of winter tyres/steel wheels to cope better with the current conditions. I have looked at your recommended... -
Black death 19 Dec 2009 (Ask HJ)
Just over a year ago I bought a new (pre-reg) FIAT 500 1.25 diesel (I mean the type of fuel, not the confusingly ‘Diesel’ branded car). I used it as a... -
What's the best van to use for courier work? 22 Jun 2018 (Ask HJ)
Can you advise me what van would serve me better as a courier and what would be the best way to finance it? -
Audi engine misfire - what is the cause? 27 May 2013 (Ask HJ)
I purchased a used Audi 2.0TFSI, registered in 2006, 4 weeks ago. After two weeks it began to misfire with the engine warning light flashing for a few... -
S320 CDI automatic transmission 7 Apr 2012 (Ask HJ)
I have a 53 reg Merc S320 CDI, which has covered 120,000 miles. Last year (20,000 miles ago) I had to have the transmission rebuilt (ingress of water... -
The air conditioning in my Honda FR-V needs an expensive repair - how do I get a goodwill contribution? 4 Aug 2010 (Ask HJ)
A holed condenser caused gas loss in my Honda FR-V in late May. It was replaced in early June (£475) but operating pressure was too high (24 atm and rising,... -
Internally Combusted 21 Nov 2009 (Ask HJ)
I have a 15,000-mile Vauxhall Combo 1.3 diesel that has blown up its engine because the particulate filter was supposedly not regenerated. Vauxhall will... -
Why is my Renault's electric parking brake malfunctioning? 8 Nov 2012 (Ask HJ)
I have a 2009 Renault Scenic with an electronic parking brake. Recently the parking brake has started to intermittently malfunction. For no reason, the... -
I'm having trouble finding the car I want in NI. How do you suggest I buy it? 3 Feb 2021 (Ask HJ)
I'm having trouble finding the car I want (Ford Mustang Convertible) in Northern Ireland. If I have to get one from Britain, there's no way I can take...
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