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  Tinys are a changing 17 Jan 2009 (Ask HJ)
  I’m now car downsizing and wish to get a small/medium hatchback in the £8k-£10k range. Since I am 76 years old, does it under current market conditions...
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  Bought a car with it's particulate filter remooved. 16 Oct 2012 (Ask HJ)
  A month a go I bought a used car from a dealer. The dealer gave a written warranty for 'major mechanical failures.' The next morning I noticed the car...
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  Clutch failure after 4 months - should the dealer pay for repairs? 15 Aug 2014 (Ask HJ)
  Six months ago I bought a used Hyundai Santa Fe from an independent garage. The car was sold with a full service history and also came with a 12 month...
• RAC, AA or Green Flag? 2 Mar 2008 (Forum)
  Looking for breakdown cover for a 2006 Vauxhall Astra 1.8 Auto I have just purchased. Which of the main three get the most votes? Green Flag is the cheapest, I have used the AA and had excellent and terrible experiences. No experience of RAC. Thanks Andrew P.S Car is Network Q car, surprised they do not supply a 12month breakdown service? Just warranty.
• "Trade Sale" wording on receipts 11 Apr 2005 (Forum)
  Trader friend of mine still sells some cheap cars 'without warranty' and writes "Trade Sale" on the receipt. We used to do this years ago when a car was 'sold as seen'. I thought the law had been changed though, and the wording "Trade Sale" no longer exempts the seller from responsibility for defects in the vehicle.
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  Should a throttle body be covered by warranty? 24 Nov 2021 (Ask HJ)
  My Volkswagen Beetle is three and a half years old, has done a total of 9,496 miles (I have had the car a year and half, and when I bought the car it had...
• Ford Focus - 2010 Focus New or Used 29 May 2011 (Forum)
  Used ones appear to be about £8.5k but the finance deals seem to be 10% or more. Taking everying into account the new one would not cost much over 3-5 years, is it worth it? Have not owned a car for over 10 years so any advice appreciated!
• 2.8 crd - Chrysler Grand Voyager Battery dispute 7 Apr 2011 (Forum)
  Hi we purchased a battery from Chrysler 18 months ago, it had a 2 yr warranty. Our car keeps not starting, and with 3 kids and a us 1 car family that is not fun. We have fixed various things, took the battery back twice and they say that is not faulty. In various mechanics and our view it is faulty, and not suitable for the vehicle they put it in.
• MINI Cooper + Cooper S - Warranty Service Plan 5 Jun 2011 (Forum)
  Reading some of the comments on the web it' s surprising they manage to sell any Cars. Well I decline the warrant and service package. Still have 2weeks to take it if I want it. Also found out that they own Harry Fairbains BMW dealership in Geffnock Glasgow. Not to far from me. So I'm wondering should I take the warranty & service plan which I believe I could use at the BMW dealership or just stay clear.
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  Can I claim for a punctured radiator under warranty? 9 May 2022 (Ask HJ)
  I have a three week old car. It showed that the coolant was low so I took it in to a dealer for a check. "Oh it's a new car", they said. "We've topped...
• Citroen C3 - 4 month warranty.....??! 21 Feb 2003 (Forum)
  He agreed that it wasn't fair, but said that if he did the repair, the garage would not be able to claim the warranty work back from Citroen. Fuming, I tell him to ring Customer Services at Citroen UK. They don't want to talk to me, but he explains the problem, and, funny old thing, they authorise the work, even though the car has covered 6600 miles.
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  Drive shafted 17 Apr 2010 (Ask HJ)
  I am appalled by some of the tales of dodgy behaviour by dealers. Here's one to add to the list. In February 2009 I bought a used 05 VW Passat 2-litre...
• Washing Machine - Robbing bar stewards. 27 Jan 2019 (Forum)
  Since then the retailer has been ringing, texting and e-mailing wanting me to buy their 5 year warranty. Apparently it covers the machine after the 1 or 2 year warranty has expired. When I told them that it already had a 5 year warranty they insisted theirs was a far better warranty, told them to go away.
• Volkswagen Passat - Consumer Advice Req - 2 Breakdowns in 10 weeks 31 Jan 2011 (Forum)
  1) I've been reading up on consumer law, and am wondering if 10 weeks/6000 miles would prevent me from rejecting the vehicle. 2) The Sale of Goods Act gives me protection in the first 6 months of buying a used car, in the form of the dealer having to prove that the fault wasn't present when the car was sold. Do injectors breakdown suddenly, or do they degrade over a period of time? 3) The dealer/warranty companies approved repairer recommended after the first breakdown that all injectors be replaced (it's stated on the invoice), but the warranty company refused to pay for that.
• Skoda Supreb 69 Plate - Trim issues 9 Mar 2020 (Forum)
  The chrome trim round the drivers door is also coming away. Shocking build quality I am really disappointed as I love the car big and comfy but Skoda say there is only a 3 month warranty on trim parts. Anything else is good will. It’s a £36k car how on Earth can the warranty be only 3 months? I’ve emailed the CEO and the dealer and await the response.
• 1st service at main dealer 4 Jun 2009 (Forum)
  I was about to book it in when by chance found the following on the net. http://www.servicingstop.co.uk/ Seems a bit to good to be true, they have over 750 garages nationwide, promise to pick up your car from home then deliver back after service. including a wash and vac they use genuine parts and will not invalidate you car warranty. The servicing costs are very competetive. Anyone used this people, I've not heard of them before, just a little bit suspicious.
• Changing brand of oil - bmw 525d 8 Apr 2004 (Forum)
  My car has been serviced using Mobil 1 since new and prior to me acquiring it, its service intervals, though variable, have been around the 15k mark. I purchased the car in January just after the warranty expired and would like to carry out more frequent oil changes, about every 5k.
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  A dealer is refusing to honour a six month warranty - what do we do? 11 Apr 2023 (Ask HJ)
  A friend of mine bought a car from a dealer with six months warranty. After five months the head casket has blown and they are refusing to repair it. Where...
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  Media system issues on a Jaguar 10 Jun 2015 (Ask HJ)
  I bought this as a used Jag Management car in 2014, it is a 2013 model so still under warranty, has done 26000 miles FSH. I had a problem with the Media...
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  Disco fervour 29 Aug 2009 (Ask HJ)
  I purchased a 57 plate Passat from a VW dealer around a year ago. The vehicle is still in warranty and has 20k on the clock. On a recent visit to the...