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Why does the fuel economy differ by 9mpg between two identical Ford Focus? 10 Aug 2010 (Ask HJ)
My wife and I have identical Ford Focus 1.8 Zetec diesels, one four and one two years old, and we often swap. The tyres are the same make and same pressure,... -
Timing belt failure - can I claim against the manufacturer? 13 Apr 2015 (Ask HJ)
We bought a secondhand Renault Grand Scenic in December 2012 for £8800 (we were hoping to spend around £5,00 but convinced ourselves that spending more... -
Used car Czech 9 Jan 2010 (Ask HJ)
I bought a 55 plate Skoda Octavia in March 2009, 52,000 miles, with a three-month warranty. On 12th September 2009 the hydraulic pipe between the clutch... -
The turbo on my 2014 Nissan Qashqai has failed - do you think Nissan will contribute to repair costs? 15 Feb 2018 (Ask HJ)
I have a 2014 Nissan Qashqai 1.5 DCi, which I have leased from new, driven sympathetically and had serviced at the correct intervals (the last service... -
Emissions Scandal engine update - can I refuse it? 30 Jul 2016 (Ask HJ)
I own a diesel Audi A6 that has been affected by the Emissions Scandal. I get the car serviced later this year I would ideally like to use the main dealer,... -
Is a dealer legally obliged to declare a car as an import? 5 Dec 2016 (Ask HJ)
We bought a new Porsche Macan through an independent dealer 12 months ago and later found out that the car was an import from Cyprus. We are not happy... -
What's the best used car for £4000? 6 Aug 2014 (Ask HJ)
I'm looking to buy a used car on a budget of £4000. I will be doing about 12,000 miles a year - 40 miles a day on my commute along an A-road to work -... -
What is causing a serious fault with our DSG Volkswagen Polo? 3 Aug 2013 (Ask HJ)
My wife bought a Polo with a DSG box two years ago. At the first Volkswagen dealer service she complained about an intermittent hesitation from the car... -
Hyundai i30 glow plug problems 11 Jun 2015 (Ask HJ)
We have a Hyundai bought two years ago, with an aftermarket two year warranty. We’ve had it serviced at our regular garage ever since buying it; we’ve... -
Buying a used car - petrol or diesel? 6 Apr 2015 (Ask HJ)
I'm looking for a five year old car, with a budget of £9000. I'm inclined toward a diesel due to the low-down torque and economy, but also think that a... -
Citroen not authorising turbo replacement 24 Mar 2012 (Ask HJ)
The turbo failed on my C4 Picasso. The car is 4 months out of an approved used car warranty and the dealer has told me they have received notification... -
Do I need to disconnect a car's battery to charge it? 8 Apr 2020 (Ask HJ)
I have a 2017 Honda HR-V. Do I need to disconnect the battery to trickle charge? -
Can I recommend Dieseljones.co.uk for sourcing spare parts for diesel car engines? 15 May 2010 (Ask HJ)
I've just purchased a diesel fuel injection pump for a Saab 9-5 3.0 diesel. I had originally contacted Saab parts, but they were quoting £1500 plus vat... -
Buying my first car 13 Jun 2012 (Ask HJ)
I've had my licence for 9 years but this will be the first car that I will own. I know very little about car maintenance, or what costs are involved... -
Honda CR-V clutch failure - should the dealer pay for the repair? 25 Jul 2016 (Ask HJ)
We bought A Honda CRV 2.2 diesel 18 months ago with 11,000 miles on the clock from a main dealership. Since buying the car we have added 7000 miles, approximately... -
Replacing a Multipla 22 Jul 2014 (Ask HJ)
My Fiat Multipla has wear in the rear bushe and is worth more to me than it is to anyone else. It does have 12 months MOT but I am thinking about trading... -
The brakes are wearing out on my Jaguar XF that I recently bought - is the selling garage liable to replace them? 20 Apr 2013 (Ask HJ)
I bought a 2010 Jaguar XF 3.0 V6 petrol on 27 February from an independent garage. It still had three weeks of manufacturer warranty, so I took it to a... -
GREAT ESPECTATIONS 5 Oct 2011 (Ask HJ)
My 2005 V/W Golf Plus has been serviced fully by my local VAG garage and was in for service + MOT 3 weeks ago, however last week the ESP light came on... -
Antenna snapped of by car wash - what are my rights? 21 Apr 2015 (Ask HJ)
We recently bought a second hand 2011 Honda CR-Z from a dealer. Last week we put the car through an automated car was and the fin antenna snapped off.... -
Leaking boot seal - who is liable? 12 May 2012 (Ask HJ)
I purchased a used 58 plate Mazda 3 from RRG Mazda Rochdale in Lancashire on the 14th, March, 2012 and would like your advice on a water leak into the...
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