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My car has been in for repairs for 16 weeks - should I keep it? 11 May 2017 (Ask HJ)
I bought a Volkswagen Passat Estate from a big car supermarket last year for £18,000. It was 10 months old, had done 5000 miles and was in immaculate condition.... -
We paid for a reconditioned engine and now the turbo has failed - where do we stand? 14 Aug 2018 (Ask HJ)
I went to a specialist garage that charged us close to £4600 for a reconditioned engine replacement job for my Mitsubishi Outlander. With this we also... -
Is there an issue with oxygen sensors on the Toyota Aygo? 10 Nov 2021 (Ask HJ)
I have a Toyota Aygo, purchased new in September 2015. Just before it was five years old it needed a replacement oxygen sensor, at about 17,000 miles.... -
Why is my Volkswagen Passat losing coolant? 27 Nov 2016 (Ask HJ)
I purchased a 2012 Passat 1.6 diesel in May 2015 from a Volkswagen dealership. In January 2015, the low coolant warning light came up on the dashboard.... -
Who's liable for my BMW's faulty timing chain? 25 Oct 2016 (Ask HJ)
I purchased a used (2009) BMW 3 Series Touring 320D 10 months ago from a Lexus dealer. At purchase it had only 16,000 miles on the clock and a full BMW... -
Can I disable the electronic handbrake in my car during lockdown? 30 Apr 2020 (Ask HJ)
I have a 2019 Skoda Karoq auto, which I am not using due to the current coronavirus lockdown. It seems I cannot park it without the handbrake turning itself... -
Hoda Accord rear discs 8 Jul 2011 (Ask HJ)
I've been driving for 40 years and today for the first time I have been told that my car needs new rear discs. Even more surprising to me is that it is... -
Audi A6 Avant maintenance advice 11 Oct 2016 (Ask HJ)
I have just placed on order for a new Audi A6 Avant 2.0 TDI Ultra SE, S-tronic. I chose the SE for the comfort it provides, and the 2.0-litre engine for... -
Suspension problems on a Golf 6 Nov 2015 (Ask HJ)
I own a Volkswagen Golf Match 1.4 TSI from 2012. In recent months I have experienced a very heavy suspension problem. The suspension is not responding... -
Can I reject my faulty used car? 6 Oct 2014 (Ask HJ)
A few months ago I bought a Toyota Previa diesel (2002) with 64,000 miles on the clock. Within two weeks it required a new clamp on a hose. It also needed... -
Car rear brakes seized within 2 months of purchase in warranty - who is to blame? 24 Dec 2013 (Ask HJ)
We bought a car from a small garage in November. Before we got the car it needed an MOT and service, which the garage did for us as part of the deal of... -
Which small automatic car should I buy? 29 Nov 2021 (Ask HJ)
I am looking for a small, reliable car that is easy to get in and out of, easy to drive and park, with good visibility. I driver less than 1,000 miles... -
Is there any harm in me getting intermittent, smaller services done somewhere other than the main dealer? 26 Oct 2020 (Ask HJ)
I've bought a 2019 BMW 320d Touring with an auto transmission. This is now a 1-year-old car and it has covered 10,000 miles. When I bought it from the... -
Ripoff yarn 1 Aug 2009 (Ask HJ)
I am researching the best course of action for my problem with a car dealer. We are out of pocket in the amount of £2,090. I have reported to Consumer... -
Faulty gearbox 17 Dec 2012 (Ask HJ)
In April this year I bought a 61-plate Hyundai ix35 2.0-litre diesel Style from Milton Keynes Hyundai. The car was seven months old when I bought it, and... -
Can't sell my car before new car arrives - any suggestions please? 14 Nov 2012 (Ask HJ)
My new car (a BMW 320i xdrive) is due to arrive in two weeks. I am trying to sell my 2006 56-plate Audi A4 3.0TDI quattro auto with 62,500 miles. It has... -
Should my new 2010 SEAT Ibiza be using so much oil? 24 Dec 2010 (Ask HJ)
On 12 November 2010 I purchased a SEAT Ibiza ST 1.2TSI DSG. The oil warning light came on after six weeks' use at 1,700 miles. I had been advised by the... -
Does the Audi Allroad 12.5 TDI engine have a history of injection pump failures? 7 Jul 2010 (Ask HJ)
I have had diesel cars for over 20 years and never had a pump failure until recently. In Jan 2009 I bought a 2005 Audi Allroad 2.5 TDI. In Dec 2009, one... -
Wheel deal 22 Aug 2009 (Ask HJ)
I am a huge fan of the Toyotas. I run my own family firm and I have bought, over the years, 17 Hiaces (petrol and diesel), 4 Corollas, 4 Yaris, 5 Camrys,... -
They must be choking 23 Jan 2010 (Ask HJ)
My 2007 BMW 120d front washers refuse to spray. The pump runs and even with the spay nozzle disconnected, no water emerges. From a review of Internet websites...
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