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  Getout claws 21 Mar 2009 (Ask HJ)
  I have seen you recommend Warranty Direct in the past and so covered my SAAB 9-3 with one of their Extra Care warranties. This was renewed in October last...
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  A dealer sold me a defective car a few days ago - can I return it for my money back? 19 Mar 2020 (Ask HJ)
  Yesterday (March 18), I traded in my car for a used Qashqai at a Nissan dealer. Car is registered 11 months ago with 3700 miles. Serviced by the Nissan...
• Extended Warranties 31 Oct 2003 (Forum)
  Anybody got experience of extended warranty claims on used cars? Briefly - Omega V6 oil cooler failure results in oil slowly being pumped into cooling system - oil consumption not noticeably high. Finally the temperature starts to read high, at which point the header tank is checked and contains milky gunge.
• Ford Focus Zetec 1.6 2007 - Is my warranty worth keeping? 8 Aug 2015 (Forum)
  Hi Folks Just wondering what the forum thinks about repair warranties for used cars. I've had a warranty since about 2008, covering first a Meriva and then my current car, an 07 Focus that I bought in 2010. The warranty costs 21 quid a month, the excess on any claim is 50 quid and I've claimed once in seven years for a new coil on the Meriva.
• Audi A4 Avant - AA warranty problems 7 Apr 2017 (Forum)
    Hence they only paid £300 (2 weeks later) leaving me with £500 bill.  Would NEVER use these people (or any other warranty company) again - just try to get some extra money off the car & sort any problems yourself.  Should rename it AA Half-a-Star Warranty - they are little short of con men.
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  Can we reject a faulty used car we recently bought? 13 Mar 2025 (Ask HJ)
  My niece bought a 2016 Juke a few months ago. This week her orange engine management light lit up. She contacted the warranty company (warranty bought...
• Approved used cars - worth the extra cost? 17 May 2018 (Forum)
  Hi, I wondered if I might be able to get some advice on buying a used car that is a couple of years old. I am looking to buy a used car for about 15k that is couple of years old and has less than 30k mileage, ideally it will have less than 20k.
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  My Ford Fiesta just had an engine replacement - should I cut my losses and trade it in? 27 Oct 2017 (Ask HJ)
  My 2014 Ford Fiesta 1.0 Ecoboost has been in the garage since 27 July 2018 and they have now decided that it needs a new engine. This will be done as a...
• Mazda - Mazda used approved warranty claim advice, please 13 Jun 2009 (Forum)
  In January this year I bought an approved used Mazda MPV 2.0TD through a Mazda dealer for £5000 which came with a years Mazda Zoom Zoom Plus (ZZ+) warranty. When I bought the car she had covered just over 52000 miles. In order to qualify as a used approved Mazda it had to have Full Service History and pass a rigorous inspection.
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  Audi Q5 Tfsi oil consumption - can this be right? 21 Jan 2015 (Ask HJ)
  I bought Audi Q5 2.0 TFSi 06/2011, and from the first day it use aprox 1L of oil every 1500km sometimes even less. When I first went on service because...
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  What used car for £10000 would you recommend? 26 Dec 2017 (Ask HJ)
  I am trying to decide about which used car to buy for about £9000-£10000. After reading about Ford Focus, Seat Leon, Golf, Audi A3 and Hyundai i30 I am...
• Hyundai - considering a new car 1 Oct 2009 (Forum)
  Been seriously considering a Hyundai i30 estate to replace my 8 yr old Pug 406 diesel estate. The long warranty sounds enticing and the brand gets good...
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  Can I claim against my dealer for rust damage to my Mercedes-Benz A-Class? 18 May 2013 (Ask HJ)
  I have a 2005 Mercedes-Benz A-Class. Taking golf clubs from the boot I noticed evidence of water and while washing the car I also discovered signs of paint...
• ford focus zetec 2010 - ford warranty - no joy when returning for fix 9 Sep 2012 (Forum)
  What are my rights as a customer? Am i covered under the warranty? i really do not want to use this garage i feel fobbed off every visit.
• Ford Focus II (2004 - 2007) - 06 Windscreen/Bluetooth Problem 23 Jan 2008 (Forum)
  Since then the bluetooth/voice control function has stopped working altogether. I have tried a search for the car on a few different phones and none show it. My question realy is are these two systems related and as a result could this be just one problem or are they seperate. The reason I am asking is the car came with a 2 year warranty from new (I live in ROI) and the warranty is just up.
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  Clunking transmission on a Cee'd 5 Aug 2011 (Ask HJ)
  My Cee'd SW diesel makes clonks and rattles from the transmission when warmed up. The dealer has belatedly accepted this, after a year, but says that this...
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  Can I trust the 1.8TSI Skoda engine? 6 Nov 2014 (Ask HJ)
  I have found a very nice 2010 Skoda Octavia L&K DSG with 58,000 miles on the clock. However, the car has the problematic 1.8TSI engine. I've read the bad...
• Consumer Rights Act in practice 22 Mar 2016 (Forum)
  I was recently interested in a car.  Before going to see I decided to check warranty on offer. Reference was made to being available up to 24 months costs varying as to cover, time etc.  No mention was made of dealer warranty.
• Various - Help me choose! 25 Apr 2014 (Forum)
  VW Golf 1.4 TSi 122 PS manual with 5 yrs warranty   For the sake of simplicity we'll assume that all cars have the same extras and cost the same. I intend to keep the car for about 8 years and am therefore concerned about reliability.
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  Should Ford's warranty cover my Kuga's leaky roof? 29 Nov 2016 (Ask HJ)
  I have a 2014 Ford Kuga which has developed a leak on the passenger's side of the roof. My local dealership says they will look at it but the leak may...