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  • I bought a used car in November and now the cambelt has gone - where do I stand? 26 Feb 2020 (Ask HJ)
    I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but...
  • Hyundai i30 Estate - £800 non-warranty surprise 25 Aug 2011 (Forum)
    3. Where would I stand warranty-wise if we bought a used compressor and had it fitted elsewhere?   Thanks in advance.
  • Selling a car privately - do I provide a warranty? 7 Dec 2021 (Ask HJ)
    I'm currently selling a 2016 Peugeot 5008 with 66,000 miles on the clock on behalf of a friend. It's a one owner car with full history, no faults at all,...
  • Should diesel particulate filter (DPF) failures be covered by a manufacturer warranty? 1 Nov 2021 (Ask HJ)
    Is the MG seven year warranty any good? The catalytic converter has failed (or the particulate filter) after only three years. Is that acceptable to be...
  • Pathy news 22 Aug 2009 (Ask HJ)
    My Pathfinder clutch has burned out. 2 years old and only 19,600 miles. Still under warranty, but no use, I had to pay £687 and over £100 on car hire....
  • condensation inside of headlights covers 19 Aug 2004 (Forum)
    The guy at the dealer said this was normal as the car hadn\'t been used for a while and that it would go away after normal use. (He also said that if there was any probs to take it back under the 12 mth warranty. ) Is he right or should I be worried about this condensation?
  • condensation inside of headlights covers 18 Aug 2004 (Forum)
    The guy at the dealer said this was normal as the car hadn\'t been used for a while and that it would go away after normal use. (He also said that if there was any probs to take it back under the 12 mth warranty. ) Is he right or should I be worried about this condensation?
  • Private car sale agreement with 6 months warranty 2 Aug 2018 (Forum)
    Bought a used car through Facebook market and we made a mistake.   On inspection we figured out there was something wrong with one part of car but we were not sure. We offered X amount but seller offered X + £500 with 6 month's warranty on if something major fault comes up in car.
  • Toyota Auris and Auris HSD - Motorpoint and imports 24 Sep 2013 (Forum)
    Or do imports even come into the equation with used cars as I would imagine Motorpoint's used stock consists of trade ins and ex rentals/fleet. Cheers
  • My used car developed a fault two months after I bought it - do I have any rights with the dealer? 26 May 2020 (Ask HJ)
    I collected my used car on the day of lockdown and the garage offered a three-month warranty. With one month left of said warranty, I contacted them because...
  • Reliability data - Warranty Direct or JD Power? 19 Apr 2014 (Ask HJ)
    Following a recommendation in your column some years ago, I have used Warranty Direct's Reliability Index as a guide when choosing a car. I note the new...
  • Mazda 6 - Mazda6/2009/Diesel - Engine failure oil blockage 17 Apr 2015 (Forum)
    I bought Mazda6/2009/2.2/Diesel/TS2/45K from Mazda Used Car Dealer with 1yr Mazda Approved Used Car warranty on 8/02/15. MOT was regular always done at Mazda dealers. Last MOT was dated on 01/12/2014. While I was driving back from work on 18/03/2015 oil light started blinking like signal light and car started losing power.
  • I bought a used BMW M4 only to find out it was used as for track days - where do I stand? 18 Aug 2019 (Ask HJ)
    I purchased a BMW M4 from my local main dealer last week and after paying a deposit I was advised (salesman said they were obligated to) that the car had...
  • Rust on a used vehicle 30 May 2012 (Ask HJ)
    Bought a Lexus RX300H from approved used Lexus dealer 6 weeks ago, about 200 miles from where I live. Upon cleaning for the first time noticed small...
  • Weasel Warranties 24 Nov 2002 (Forum)
    , and after phoning the dealer he suggested taking the car down to our local Mercedes dealer to get the power steering fixed. She had been told before being sold the warranty by the dealer that the warranty covered repairs at a main dealer. However upon phoning the warranty people they said they would only cover labour up to 25 pounds/hour, therefore we would have to pay the labour excess if the car was repaired at a main dealer.
  • I'll be three days late with service - is my FSH affected? 2 Feb 2024 (Ask HJ)
    My car is just coming up to 3 years old and my 3rd annual service is due. My 3 year warranty expires on the same day. If I get my service done a few days...
  • Why won't Volkswagen cover the cost of corrosion repairs to our 2005 Polo? 30 Nov 2013 (Ask HJ)
    My wife has a 2005 Volkswagen Polo 3-door diesel, which she bought new. It has now done only 19,600 miles and is well cared for. We noticed a small area...
  • Ford Mondeo III (2000 - 2007) - Warranty: cover with irregular Service History 27 Sep 2008 (Forum)
    This morning, I checked the car in more detail, including the Service Book. It had one service recorded in it - the one the dealer said had been done as part of their package when selling a used car. The car was a proper Ford Service Book, but there was no history of any other service.
  • What electric car for £30k do you recommend? 10 Oct 2023 (Ask HJ)
    What is a recommended EV for up to £30k? My annual mileage is just under 10k. If a used car, can I trust a used battery?
  • Is a catalytic converter covered under warranty? 12 May 2022 (Ask HJ)
    Does a new car warranty cover the cat? I have an MG ZS which is 18 months old and has done 3,000 miles. It was bought new. I have been told by the MG agent...
 

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