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We bought a customer care package but dealer has now gone bust - what can we do? 6 Jan 2026 (Ask HJ)
We bought a Range Rover Evoque from Autos North West in January 2024 using PCP finance from Halifax. The total purchase price included £2000 for a warranty... -
Kia Ceed - Kia Ceed and extended warranty 29 Aug 2014 (Forum)
HI, I am new to the forum. I purchased a used Kia Ceed in 2010 and at the time I was told it was part of the approved used programme where the car would be given a 7 year warranty. Great - so i thought. To cut a long story short, the car was one month out of the maximum 18 month age limit cars can be to quality for the programme, but the dealer agreed to honour the additional 19 months. -
Warranty Hire Car - I've been stung for a new tyre due to a nail! 17 Dec 2012 (Ask HJ)
My Freelander went in for a warranty repair through Landrover Assist. I was given a hire car from a major hire firm (Enterprise) arranged by Land Rover.... -
Service got cancelled due to coronavirus. Will I invalidate my warranty if I take the car to a different garage? 13 May 2020 (Ask HJ)
My Volkswagen Golf was due for its service on 8 April. This was cancelled as the garage is closed. They will contact me to rearrange. I'm concerned that... -
USED - Cars @TESCO 27 Dec 2011 (Forum)
Just looked on the "Everylttlehelps" website and found an insignia, 2008/58. 32000 miles at what looked a reasonable price, but then read the terms and... -
Why is my Meriva's warranty invalid following a service performed by a local garage? 12 Jan 2012 (Ask HJ)
I bought a Meriva from a Vauxhall dealer two years ago. It came with a lifetime warranty and has 12,000 miles on the clock. It has just had its second... -
Mazda 6 has DPF problem - should the dealer pay for the repairs? 12 Feb 2014 (Ask HJ)
I bought a Mazda 6 (2006) from a used car garage in November 2013. Immediately after collecting the car there was a problem with it which, I brought to... -
Can my local independent garage service my car without voiding the warranty? 11 Feb 2021 (Ask HJ)
In a few weeks time, I shall be trading in my 11-year old Skoda Octavia 2.0 TDI for a new Octavia iV PHEV. My local independent garage tells me that they... -
Suzuki Swift (2005 - ) - Warranty Woes 16 Dec 2008 (Forum)
I have a 2007 Suzuki Swift that has done about 6000 miles and has developed an occasional clutch judder. It happens when the vehicle has not been used for some hours, or overnight, but the fault disappears quickly. My suspicion is that the rear engine oil seal is letting-by, and the use of the clutch burns off the small amount of oil. The car has a 3 year warranty. -
BMW X5 faults 15 Feb 2016 (Ask HJ)
I bought a used BMW X5 (E70) seven months ago as a main BMW dealer. Its been back twice to have work done under warranty. My headlamps have 'dark spots'... -
ANY - Warranty.manufacturers original 3 year 9 Aug 2012 (Forum)
Having just bought a newish car with the balance of manufacturers warranty, noticed that it is a requirement for warranty purposes to have proof of materials and parts used even when franchised main dealer servicing is done, ie parts AND lubricants. -
Dealer hasn't fixed damage on used car - can I reject it? 12 Oct 2021 (Ask HJ)
I recently viewed a used Mazda 6 with a price of £7690. I agreed to pay the full asking price. The dealer offered a 12-month MoT, service and six month... -
What happens to my warranty now that the dealer has gone into administration? 21 Oct 2024 (Ask HJ)
Unfortunately the dealership group I brought a brand new car from has gone into administration, which was two miles from where I live, compared to the... -
Is my used warranty legal? 15 Mar 2014 (Ask HJ)
I have just collected a second hand Vauxhall Corsa from our local car dealership and have been given a 'six month specific warranty'. The warranty details... -
Is a replacement fly wheel covered by my warranty? 14 Jan 2022 (Ask HJ)
I bought a used 2017 Audi A6 Avant in April 2021 with 29,000 miles on the clock from a main dealer. It's now January 2022, the car has a mileage of 45,000... -
hyundai i20 - warranty repairs 5 Sep 2012 (Forum)
There are very few franchises north of Inverness and even fewer in the Northern Isles, but still a sizeable population. Don't the manufacturers want to sell us their cars? -
New cars with seven-year-warranties - are they as good as they sound? 16 Nov 2020 (Ask HJ)
How good are these seven-year-warranties? -
Crankshaft bolt dropped out 5 months after buying used VW 3 Oct 2011 (Ask HJ)
I bought a 2007 VW Golf GT TSI in March11 (48k miles) from an independent dealership. I am now faced with a large repair bill (new cylinder head) after... -
Paintwork warranties 17 Jun 2006 (Forum)
This is disappointing - my 10 year old Astra with 131k is virtually rust-free. In the 1970/80s Japanese cars used to succumb to the demon rust very quickly but I thought they would have sorted that out by now. -
Car radio warranty query 16 Jan 2006 (Forum)
I bought a car radio from eBay, it came from Germany (though I bought from a UK buyer). It has two years manufacturers warranty. I thought I had a problem with the radio when I fitted it, so mailed the seller. His response has just come through.

