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What items do I need to carry in my car to be legally allowed to drive in Europe? 27 Aug 2018 (Ask HJ)
Early next month I will be driving through Belgium, Luxembourg, Germany and France. I will be in a 2017 BMW X3. I have seen a lot of confusing and sometimes... -
We sold our car to a garage but they won't send us the money - what do we do? 4 Jan 2018 (Ask HJ)
We took my wife's car to Evans Halshaw on 27 December 2017. They appraised the car and made an offer, which we accepted. We completed all the paperwork,... -
I sold a car two years ago with all the correct paperwork - why am I now being bothered by collection agents about it? 14 Oct 2017 (Ask HJ)
I've recently been battling the DVLA and collection agent about a car I sold in 2015. When sold, I filled out the V5C, had the buyer fill out their part... -
Can I reject an ex-driving school car? 22 Jul 2014 (Ask HJ)
Approximately 3 weeks ago I purchased an 8 month old Audi car from an Audi main dealer. I have now discovered from the V5C issued by the DVLA that the... -
Peugeot 107 - The Log Book (V5C) 23 Aug 2013 (Forum)
Hi there I'm hoping you can give me some advice regarding a forged signature on my log book. I visited a very well know Dealership as we were buying... -
Dealer mistake is going to cost me - what can I do? 2 Feb 2013 (Ask HJ)
I recently bought a 2012 Volvo XC60 from the local franchised dealer. It was their demo vehicle with 6500 miles. I explained I ideally wanted to buy new,... -
Car documents still show registered keeper as previous keeper - how can I change this? 12 Jan 2013 (Ask HJ)
Four years ago I bought a 2-month-old pre-registered Mazda 3 with seven miles on the clock from a main dealer. Obviously, it had never been driven much.... -
Buying a demonstrator. 11 Nov 2012 (Ask HJ)
I wish to buy a nearly new VW Touran 2.0 TDI Sport and have found a September 2012 demonstrator that suits. The dealer says that VW requires him to have... -
I bought a suspicious used Audi through the Audi Approved scheme - who is liable? 29 Sep 2012 (Ask HJ)
In January I bought a used Audi which I sourced through the Audi website, as it claimed that all vehicles have a service history check and will have a... -
We bought discounted cars from Orangewheels and are very pleased. 29 Sep 2012 (Ask HJ)
Last year I contacted www.orangewheels.co.uk about a new Golf Match TSI auto. I was passed to Dane Chester and was offered a discount 3 per cent greater... -
Why can private parking companies trace drivers through the DVLA's database, but individuals cannot? 14 Oct 2010 (Ask HJ)
There has been correspondence in your column regarding demands for excess parking and other matters on private land, where the only way the company would... -
DeVious Licensing Authority 11 Jul 2009 (Ask HJ)
You stated in your answer that RO was liable as he hadn't received a DVLA acknowledgement letter (or chased them for it). There is no basis whatsoever... -
FIAT Scudo 2004 16v JTD SX - SORN bother. 19 Dec 2022 (Forum)
Go to sorn.service.gov.uk, then pling: I don't have the V11 reminder, just the registration certificate or new keeper supplement Existing keeper (using V5C document reference number) Please type the 11 digit reference number from the front of your registration certificate (done) Add your registration number (done) Result: Vehicle details could not be found Sorry, your vehicle registration mark or reference number has not been recognised, we’ve been unable to declare your vehicle off the road. -
Ford Fiesta (1995 - 1999) - Technical information 4 Jun 2008 (Forum)
I have a Mk4 1997 Ford Fiesta 1.3 (HCS EFI 60PS) that I am trying to find emissions info on so I can register it in Germany. I have tried Ford UK who have been unhelpful in the extreme. Usually it's on the DVLA's V5C registration form, but it isn't. Or you can get it off a Certificate of Confirmity, but because the car was built before April 1997 Ford won't give me one. A Type Approval Certificate doesn't have the info I require. -
BMW 1 Series Coupe 2018 - Previous Owners Discrepancy 5 Jun 2021 (Forum)
Fully service history provided too. Yesterday, 4 June, after chasing the dealership many times, we finally received the V5C document . This shows that the car actually has 3 previous owners (we are fourth) They lied. Been in contact with them and they have offered a full refund on the car, however, we part ex'd our car so I doubt if that is still available for return. -
'Wrong' reg on insurance - car tax 1 Mar 2007 (Forum)
Before I even attempt it, is there any point going down to the post office to renew the tax? The tax disc reminder, MoT and V5C all have the new registration number but, as mentioned above, the insurance certificate still refers to the old number. I still have all the paperwork (including the old MoT certificate) returned from DVLA which shows the old number and stamped as "Cherished transfer re-registered as .... -
Do I need to tell my insurer that the V5C says my car has been salvaged? 20 Aug 2025 (Ask HJ)
I recently bought a cheap car from a friend’s dad who had owned the car 12 years without incident but had failed its MoT I have had the repairs (failed... -
How do I change the classification of my converted van to a campervan? 18 Mar 2024 (Ask HJ)
I have recently had my Renault Trafic van converted into a campervan by a company specialising in such conversions. My questions relate to maximum speeds,... -
What's the difference between a new and a pre-registered car? 20 Apr 2023 (Ask HJ)
What's the difference between a new and a pre-registered car? -
What is the maximum weight we can tow? 10 May 2022 (Ask HJ)
I have a 2014 Toyota Land Cruiser. Its weight is 2.2 tonnes and the listed towing weight is 3.0 tonnes. We tow a horse box. Half of our friends say the...
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