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  SEAT Leon: FR or Cupra? 10 Jan 2013 (Ask HJ)
  We have currently owned owned a MkIII Golf GTi 16v since 2002, it has covered 248,000 miles and over the last year or so we have had to start to replace...
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  Spurious and Fraudulent Whiplash Claims 3 May 2012 (Ask HJ)
  To whom do I complain? I had a very minor collisions in a supermarket car park. The owner of what might politely be referred to as a rusty car reversed...
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  Thank you for recommending the Volkswagen Polo 105PS 1.2 TSI. 23 Feb 2011 (Ask HJ)
  On 8 August 2010 I wrote to you as I was thinking of changing my car and was wondering whether Volkswagen had any plans to sell the Polo diesel fitted...
• Mazda 6 Diesel Sport 2L 2002 model - ENGINE STALLING THEN KNOCKING SOUND PLEASE HELP 17 Jan 2011 (Forum)
  I have since started the car with the plastic engine cover removed.  It starts first time and runs but roughly and shakes a bit.  As looking at the engine block from the front of the car i can see the following: The two right hand metal discs on the top of the engine which house the injectors bounce up and down slightly in time with the knocking/tapping noise.
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  Can you recommend a car which will be cheap to insure for our 17-year-old son? 13 Nov 2010 (Ask HJ)
  Four years ago I was able to insure our 17-year-old daughter with a provisional licence on my own Morris Minor classic car insurance policy for a negligible...
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  Audi ABS/ESP 2 Oct 2010 (Ask HJ)
  Last year I bought an Audi TT roadster, 1781cc, quattro on a 55 registration, (25.1.06), mileage approx 13,000. In July this year the orange warning triangle...
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  Carnapped 2 Jan 2010 (Ask HJ)
  I have had a second vehicle stolen in Derbyshire and whilst I was in the process of sending an email to the police requesting them not to use their contract...
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  Porsched egg 11 Apr 2009 (Ask HJ)
  The bottom line is I spent £32,000 on a Porsche 997 that after 3 months ownership and 2,000 miles now needs £8,700 spent on it for an engine rebuild....
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  Why has my car insurance increased so much this year? 20 Sep 2023 (Ask HJ)
  My insurance premium has doubled in 12 months, for a Toyota Touring 2.0 Hybrid. I am 74, with 57 years driving and a clean licence, as well as being an...
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  What are the best offers on new cars, including free insurance? 13 Nov 2017 (Ask HJ)
  We're looking to insure a 17 year old driver. We are unsure which strategy to pursue, buy new - including free insurance - or buy a used car for £1000...
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  My new 508 has a fault 20 May 2012 (Ask HJ)
  I have just taken delivery of a brand new diesel Peugeot 508 SW. It arrived with the towing eye cover missing. This was pointed out to them by me and...
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  Crunch credit 22 May 2010 (Ask HJ)
  I write to echo your advice regarding hire car scams when taking a car in for an insurance claim. I have recently been involved totally innocently with...
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  Fraught Fiesta 6 Jun 2009 (Ask HJ)
  Last October I bought a nearly new 2008 Ford Fiesta ST150. The car at the time seemed a good deal, had an extended years warranty and was classed as a...
• Land Rover Discovery 5 - Engine replacement under warranty, battery issue 7 Feb 2024 (Forum)
  Hi, I have a late 2019 Land Rover Discovery 5 HSE 2.0 diesel. The engine completely failed on Nov 1 2023. The car was taken to the LR dealership and because I had a LR extended warranty a new engine was ordered for the car and covered by LR. The engine finally arrived a week ago and it was fitted this week (Feb 5th 2024).
• Volkswagen Golf GTI - Modified insurance - Brokers or direct to company? 20 May 2023 (Forum)
    I've tried tweaking adding both me and his dad as named drivers, just me, just his dad, on his own, reducing/increasing excess and it makes next to no difference in price. He has his own Fully comp policy on my car as he uses mine for work so is only for social/domestic for his. (His original cover was taken out when he was 24 with Hastings and doesn't allow him to drive other cars)  Any recommendations to try?
• Any - Newcastles clean air zone proposal, what a joke 16 Jun 2019 (Forum)
  So Newcastle have seen the coffer-filling potential of a clean air zone - and will be rolling that out as soon as they can cover the city in ANPR cameras. What a farce, as usual the justification is emissions, and their answer is to charge EVERY car a fine to drive through the city. They even claim to have considered (briefly I'm sure) fining more polluting cars only, but there's no money in that, as people will gradually upgrade and replace their cars with more efficient ones.
• Ford Galaxy - PCM problems 5 May 2019 (Forum)
  We got it towed to a Ford dealer and they diagnosed a faulty PCM. Despite being out of warranty Ford agreed to cover 90% of the cost of a replacement. All good so far.... That was over 4 months ago and the Galaxy is still at the dealer. They cannot get the new PCM to speak (handshake) with the rest of the car - the dash says it is immobilised.
• Peugeot 307 (2001 - 2007) - 03 2.0 limp mode and anti-pollution fault 19 Jan 2016 (Forum)
  Hi all, I am sure this subject has been covered before but thought mine might be different as several causes can trigger the same warning light...this is a 2.0 HDi 110bhp My car is basically in limp-home mode most of the time, no turbo at the moment with the warning light showing anti-pollution fault.
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  Replacing Lexus RX300 - what should I buy? 6 Oct 2013 (Ask HJ)
  I’m looking to replace my Lexus RX300. I’ve had the cars for eight years and have found it to be very reliable and comfortable. I'm looking to purchase...
• VW Passat - Fuel injectors failure on VW Passat 55 plate 28 Jul 2012 (Forum)
  I rang VW customer care  (08000 833 920)  straight away and they were surprisingly conforting! We had to get the car towed to the nearest VW garage for official diagnostic. Injector N.2 failed and the recommendation was to have the other 2 injectors changed too. Initially, and after a bit of discussion between the garage and VW, they agreed to cover 50% of the total bill for all 3 injectors.