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Is the dealer breaking FSA rules? 27 Jul 2014 (Ask HJ)
We have toady picked up our new Mazda MX-5, purchased on PCP. I expected to deal with the salesperson for the majority of handover, but complete the finance... -
Dealer has damaged my new car What are my rights? 10 Jun 2016 (Ask HJ)
I have just bought a new Alfa Romeo Giulietta QV Line (March 12th). To date we haven’t driven the car. When we collected the car we noticed a dent in the... -
There's an abandoned vehicle with all the documents inside outside my flat. How do I deal with it? 23 Apr 2021 (Ask HJ)
I rent out a flat and my tenant gave notice but then disappeared off abroad. We found a car with all paperwork inside, plus keys. I have, as expected,... -
Leaking Yeti 29 Nov 2012 (Ask HJ)
We bought a Skoda Yeti in Feb 2010 (with Sunroof), and it has been back twice (under Warranty) due to water ingress in the passenger compartment. -The... -
Do I have to pay my way out of a finance agreement on a dangerous car? 27 Jan 2017 (Ask HJ)
I have owned an Audi A6 Ultra from new since June 2014. In that time I have had a total electrical failure and 2 steering malfunctions - the latest one... -
How do I reject a faulty car on finance? 12 Apr 2020 (Ask HJ)
My new car has broken down three times in less than 12,000 miles/six months with the same fault each time. I have the car on personal contract hire. How... -
What do I do if the dealer refuses to refund my deposit? 11 Feb 2017 (Ask HJ)
I've put £100 down for a car and was waiting for the decision of the finance company. I was refused by the finance company and now the dealer won't refund... -
Volkswagen won't let me transfer my finance agreement to Guernsey 28 Aug 2013 (Ask HJ)
We are moving to Guernsey in a few weeks and plan to take our new Volkswagen Up with us. I phoned Volkswagen’s financial service to inform them, but they... -
Can I end my lease early due to coronavirus? 2 Apr 2020 (Ask HJ)
Can I return my car due to the coronavirus outbreak? I can't afford the car now. I have about 9 months left till the midway point of the finance agreement. -
How should my brother-in-law dispose of his Hyundai Coupe which has finance owing? 16 Jun 2011 (Ask HJ)
My brother in law (who I’d better not name) is due to appear at the Sheriff Court on very soon on two separate drink drive charges in June 2010 and April... -
Am I okay to install an immobiliser in a car I have on finance, or is that considered a modification? 20 Nov 2018 (Ask HJ)
I'm awaiting delivery of a new Audi S3 and, following a number of car thefts in my street, I'm looking at buying the Autowatch Ghost immobiliser. Given... -
Legal query regarding dealership in adminstration 16 Jan 2013 (Ask HJ)
I bought a car from a Vauxhall Dealership about a year ago. As part of the purchase, there was an in-built agreement for five years free servicing. I was... -
Is this finance organisation trying to scam me or helping to sell my Morris 1000? 25 Aug 2012 (Ask HJ)
I have just put my 1971 Morris 1000 Traveller on Autotrader to sell and I had a phone call from some finance organisation, saying that for an upfront charge... -
Can I part-exchange a car on finance? 17 Jun 2016 (Ask HJ)
I currently have a Hyundai i10 on finance. The car has a year left before I can either return it, pay it off or part exchange. What I would like to know... -
What are the pros and cons of leasing a car? 8 Apr 2020 (Ask HJ)
I'm considering leasing a Ford Mustang and wish to understand the pros and cons of this idea. -
What GAP insurance would you recommend for a van on contract hire? 26 Mar 2019 (Ask HJ)
What GAP insurance would you recommend for a van on contract hire? -
Accidents and paying back finance 23 Jul 2012 (Ask HJ)
I was hit from behind yesterday whilst stationary on the motorway, and it looks like my car will be a write off, thing is I have around £12,000 still owing... -
How can I check whether finance is owed on a car? 13 Oct 2012 (Ask HJ)
Can you tell me how I find out if there is any finance outstanding on a car I am thinking of buying? -
Black Horse Car Loan 10 Nov 2010 (Ask HJ)
I'm currently with Black Horse Finance in a 5 year loan contract for a car. I'm currently just over 1 year into the contract. With regard to me wishing... -
Rejecting a car over a dashboard rattle 28 Jul 2014 (Ask HJ)
I recently rejected a car after the dealer refused to fix a dashboard rattle under warranty. Te rejection was within six months of purchase, but the dealer...
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