Showing results in 
Ask HJ [Show all channels]
Sort by: Relevance | Newest first | Oldest first
-
Can I reject my used car over an oil leak? 4 Nov 2016 (Ask HJ)
I purchased a car from a dealer on the 23 September, which came with a six month parts and labour warranty. During a routine service at a BMW dealership... -
Trader refusing to supply documents 19 Jun 2016 (Ask HJ)
I bought used car from a trader. When I collected the car the seller said he couldn't provide a receipt due to computer problems and would send it later.... -
Problems with a used car I bought - What can I do? 7 Jun 2016 (Ask HJ)
I bought a Hyundai Terracan from a local dealer recently. I had the car checked out at a local garage and have been told that the dual mass flywheel is... -
Is it illegal for a dealer to pretend to be a private seller? 15 Dec 2014 (Ask HJ)
I bought a car from what I thought was a private seller, but have since found out the seller is a dealer. To make matters worse, the car is not fit for... -
Faulty Nissan Qashqai 3 Oct 2014 (Ask HJ)
A friend of mine has just bought a secondhand Nissan Qashqai from a small dealer 100 miles or so away from where she lives. She took it to her local Nissan... -
Faulty used car - should we expect the dealer to fix it? 23 Jul 2014 (Ask HJ)
My company has purchased a one owner, low mileage secondhand 2009 Vauxhall Zafira with a warranty (purchase price £6999.00). The vehicle was delivered... -
Steering pipe failure on recently bought car - can we claim against the dealer? 1 May 2014 (Ask HJ)
My mother recently purchased a 2002 Toyota Corola Verso for £2490 due to it only having done 47,000 miles. The car is spotless and drives beautifully but... -
Faulty used car - can we reject it? 9 Jan 2014 (Ask HJ)
We bought a used Citroen C8 two weeks ago on the understanding that the cambelt had been changed and that proof of this would be forthcoming. However,... -
Why are there paint marks around the trim of my new Ford Kuga? 28 Dec 2013 (Ask HJ)
I bought a new Ford Kuga Titanium X in June this year, and have recently noticed that the rubber trim round the windows and some of the plastic trim on... -
Does the warranty cover a failed battery in my Toyota Prius? 6 Jul 2013 (Ask HJ)
In March this year I bought a 2008 Toyota Prius from a main dealer who gave a 12-month warranty. In April and subsequently in May, the small 12 volt battery... -
Should my BMW dealer pay for my wrecked Mini One engine? 19 Jun 2013 (Ask HJ)
My daughter has owned a 2007 Mini One 1400cc for the past four years. The car was regularly serviced at our local BMW dealership. Last week the car stopped... -
Who is liable to repair these faults? 12 Jun 2013 (Ask HJ)
I recently bought a second car and on my receipt it states three months warranty. On contacting the dealer he now says it is on major components only,... -
Juddering clutch on 57-plate Astra 6 Dec 2012 (Ask HJ)
I am experiencing clutch judder in my 1.6 petrol Astra in 1st, 2nd and reverse gear. The car has done 41K miles and is a '57 plate. I bought it last Friday... -
Buying a Mitsubishi Shogun - Is this reasonable? 15 Oct 2012 (Ask HJ)
Is £16K reasonable for a 51K mile, May 2009 Shogun Elegance (with sat nav and reversing camera)? Car was last serviced at 42K miles in March 2012 -... -
Extended warranty claim refused as "it's not mechanical" 31 May 2012 (Ask HJ)
I have an extended warranty on my 2007 Seat Altea. It states that it covers "all mechanical and electrical components" except those listed in exclusions.... -
Uncertain used car history 15 Nov 2011 (Ask HJ)
In August I bought a used 2008 Mazda from a trader & with exception of replacement door locks was assured there had been no accident damage or repairs. Couple... -
Clutch replacement - six months after purchase 11 Jan 2011 (Ask HJ)
We bought a '55' plate C3 diesel on 11 May 2010. The clutch failed at Christmas at a cost of some £600 inc VAT. The dealer who supplied the car also carried... -
Cheap trick 14 Aug 2010 (Ask HJ)
An elderly friend bought within the last few months from a recognised retailer a Vauxhall Vectra for £1,400. The car has now had to be taken to the workshops... -
Warrant piece 12 Jun 2010 (Ask HJ)
I exchanged my Mercedes A-Class for a Subaru Forester, and was given a basic 3-month warranty with it. I also took out extra warranty with Warranty Direct.... -
I think I've bought a 'clocked' car - what should I do? 25 May 2010 (Ask HJ)
I purchased car on 28/10/09 for £6999 from a trader. Since then I have found out that the car has done 117,000 miles, dated 24/6/09. When I got it, it...
Elsewhere on 
