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• Oil usage for '99 VW Golf 1.8T? 20 Aug 2006 (Forum)
  My car's never needed any more than 2 litres of oil between 10k services before. I took my car back to VW as I wanted them to check out a noise that's only started since they replaced the front anti roll bar bushes, and mentioned I wasn't too happy about there being no oil in the car too.
• New Company Car Time! Thoughts? 25 Nov 2005 (Forum)
  There were raised eyebrows at Alfa, so I guess thats a non starter - I ought to be keeping these guys happy till we've established a relationship! My personal requirements are: * Comfortable - I'm covering everything south of Stafford so expect up to 50k/year. * Reliable! I've no desire to be on the side of the M5 in a snow storm in my best suit! * Fairly quick - not looking for Impreza quick, but enough to have a play when the mood takes me. * Firm yet not harsh - had a Passat Sport until recently (53 plate so older shape)...seemed harsh with no real benefit in the twisty stuff * Wont cost the earth in Tax, but dont mind paying a little extra for the right car.
• Renault Clio - Second Hand Car - Dealer Warranty Fraud 7 Sep 2023 (Forum)
  I recently purchased a used car from a dealership in the Greater London area. When I arrived to collect the car it was filthy and I had to wait for it to be valeted prior to driving away (I should have known from that moment to walk away).
• Cheapo Cars (Again) - The Philosophy 7 Nov 2020 (Forum)
  Unfortunately I had to reject the car (old corrosion on roof) and the case went to the Financial Ombudsman. Ultimately, in late September 2020 I 'won' - the finance company (LBG)  paid me my deposit (+ 8% interest), my monthly payments less one (to cover the 900 miles I'd driven the car) and £75 for 'biggeration'.
• Volvo V40 phase 1, 2.0 Xi - Is it about time I parted company with:- 14 Jun 2011 (Forum)
  thing is the cars now got the odd knock from the rear suspension, another from the front, 2 of the seats have small 1" splits in the leather (leatherish.!!!!...repaired with glue) and when the cars been left over night i get a strange grooonching noise from the front passenger side of the car when pulling away....
• New Car Donation Website 19 Nov 2009 (Forum)
  My motivation for setting the service up stems from a belief that charities in this country are overlooking a fantastic opportunity to generate income. In the USA the practise of car donation is very common and every year, hundreds of thousands of vehicles are given away. In the UK however, car donation is pretty much non-existent, despite the existence of many underused and/or unwanted cars.
• Vehicle Excise Duty - Motorist entrapment 14 Mar 2025 (Forum)
  Colour-coded by month, you’d tear round the perforations and insert them in a little PVC sleeve on the inside of your windscreen. It was a selling point if your new car had 11 months to run, but if your vehicle excise duty had expired (or was about to), you’d be straight down the post office to renew, lest a eagle-eyed PC noticed the wrong colour was showing.
• Ford Mondeo Estate - Taxing a car on the green slip 13 Oct 2013 (Forum)
  In the 90s I ran a car showroom so any cars I purchased for resale I drove on trade plates. Before I started the garage though, I registered every car I bought for resale in my own name and taxed each car. This caused quite a delay in turning around stock as occasionally, back then, it took 6 weeks to receive the new log book in my name.
• Mazda 3 & battery / tracker issues 13 Jul 2023 (Forum)
  I posted a while ago about my brother who eventually bought a Mazda 3 from a national dealer.  The car was in Mazda's workshop for most of the time he had it as the battery kept draining.  Now he's got his refund, here's what happened... He bought the car from Arnold Clark and almost daily the battery would die.
• Volvo C30 - Taking on home based car maintenance 14 Feb 2018 (Forum)
  We bought a  three year old Volvo C30 seven years ago, which we are very happy and content with, and after having it serviced by our local garage over the years we decided that it was time the now ten year old car had a proper main Volvo agency birthday service. We were given every courtesy and attention and came away inpressed and assured that we had made the correct choice. This was added to by notifcation that we had also been given 12 months free road side assist cover from Volvo.
• Ford Fiesta Titanium X - Full payment requested weeks before collection 22 Sep 2015 (Forum)
   To add insult to injury, I'm an existing customer of theirs and they didn't even apologise when, as a member of their Saturday club (essentially, I get my car valetted every month), their cleaning sub-contractors didn't admit to removing paint from my car in the process of washing it!  The dealer did fix it, reluctantly at their expense (well, covered by the paint protection policy) but not a word of apology from anyone - and it was definitely the cleaning guys that did it as I inspect my vehicle before and after such things and usually photograph it!
• Vauxhall Astra - Advice on mis-sold vehicle 29 Jul 2015 (Forum)
  Following this I wrote a letter detailing the entire experience and explaining that they were in breach of the consumer goods act. I asked for a partial refund of £400 to cover the cost of the missing features and a little compensation for the way I was treated. I recieved a prompt reply which again fobbed me off. It stated that I bought the car as a trade vehicle and that the description was a generic Vauxhall Astra description and not for the actual vehicle I was purchasing, apparently there is a disclaimer that I should of read telling me that the car I was reading about was not actually the car I was purchasing!
• ford focus 1.6 5d 02 plate 68k miles - bristol Dealership and Warranty problem 1 Aug 2013 (Forum)
  I cannot see how temperature would effect the driving of the car so must be just a coincidence. However when i have this loss in power on a hill it is a nightmare and almost had two accidents as i cannot pull away properly. The dealership tried to cover up the dip and flat spot when they drove it by keeping the reves at 4-5k!
• Volvo XC90 (2002 - ) - I'm getting used to it! 9 Feb 2010 (Forum)
  You can't quiet see the fuel gauge drop but the average on the trip meter certainly does. Also the heavy steering is a bit of a bind although it gets easier as the car gets warmer. Not a car for city centre driving but then who wants to drive in city centres unless you have a Smart? On any form of slightly open road the car really comes into itself with a relaxed gait and excellent economy for the bulk.
• FIAT Ulysse II (2003 - ) - 2.2HDi FAP problems (never get one everybody) 18 Oct 2007 (Forum)
  Since picking up the car we have been getting an error message saying the fap level is low, I was assured by the dealer that it was not. Anyway, we used the car for a family holiday to Portugal covering about 3000 miles no problems, kept the engine speeds below 2500 rpm, let the engine idle for a minute or so before stopping it etc all the things I was told I had done wrong before.
• M Dealer Service Rip Off =£130 Discount 21 May 2007 (Forum)
  You work it out Am I "Encouraged" to use the dealer next time when my 3 years is up...You work that out too THE MORAL: Check your next service bill if you have a warranty covered car and ask " Are your labour and parts rates the same after my warranty expires?" -- \"Eagles may fly in formation but Weasels dont get sucked into jet engines\"
• Fiat Brava 1.4 timing belt. 24 Aug 2001 (Forum)
  In running this spring allows the tensioner pulley to move a fair bit with an alarming whip to the belt. The result of this on the car I have here is that the old belt has already worn halfway through the plastic lower timing belt cover (where the whipping has thrown it out of line) and the back of the belt is damaged from this constant rubbing.
• Toyota Yaris 66 reg - Rear bumper scuff 3 Mar 2021 (Forum)
  I will see what Chipsaway have to say but may take it it my local dealer for a quote as well. That should frighten him!   any advice anybody has? I think I have covered my options but is there anything else you would suggest? Many thanks  
• Mazda cx3 - Third Mazda service and MOT 10 Feb 2021 (Forum)
    The obvious solution is to have my MOT done locally or wherever sometime before end of month (march),wait until I have moved then instruct the dealership in my new location to collect the car, service it and return it . That is if they offer vehicle collection/delivery and are happy to extend the service interval for a month or 3. I'll try and find out if they do.   Another thought--perhaps I should just forget about the idea of the paid for third service in my current location, just have an MOT done--then have a short "3rd" ( oil change essential) service done by a specialist non dealer in my new location-who naturally won't do it for free.Even if I postponed a 3rd service till the summer /early autumn--I doubt if i would have covered more than 5000 miles since march 2020.
• VW Golf GT Diesel - VW Customer Service - RNS 510 Satnav unit failure 23 Apr 2015 (Forum)
  I have gone with the replacement as a duff RNS 510 would obviously affect resale value of the car - but I feel less than happy with  VW quality and reliability  - the vehicle itself has covered only 27K miles since new but had two reasonably major issues within warranty, relating to the DPF filter and the need to replace the secondary coolant pump.