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Alternator failure - is the dealer liable? 6 May 2015 (Ask HJ)
My son bought a used car from a dealer a month ago. It broke down last week and the AA said the alternator had burnt out. The trader will not fix or pay... -
Test Drive Insurance 20 Apr 2011 (Ask HJ)
I'm selling my car privately. The purchaser will want a test drive. What do I need to do about insurance? -
DMF failure on MINI - can I reclaim my costs? 28 Apr 2016 (Ask HJ)
I purchased an approved used MINI six months ago with a mileage of 30,000. Six months and 10,000 miles later the dealer informed me that the car required... -
Paintwork issues on an Audi A4 13 Sep 2015 (Ask HJ)
I have corrosion on both wing arches of my Audi A4. The car has been inspected by Audi in Stirling. They claim the arches have been painted although badly... -
Advice on claiming costs from a Main Dealer for serious problem with a used car 6 Oct 2012 (Ask HJ)
On 13 July purchased 2006 Hyundai Santa fe from local Hyundai main dealer for £12500 described as 1 owner 43241 miles with 12 month warranty. 0n 28 August... -
Do we need to change the gearbox oil on our two-year-old Jazz? 21 Feb 2018 (Ask HJ)
My wife's two-year-old Honda Jazz with 13,000 miles is due a service and the dealer recommends changing the gearbox oil at the cost of £75. Is this necessary?... -
Endorsable offended 25 Jan 2010 (Ask HJ)
I am writing now in respect of your apparent endorsement of Warranty Direct, "The only Honest John approved car warranty service. “ My 2005 SAAB 9-3 Linear... -
Why won't my warranty cover an engine seizure caused by an incorrectly-torqued oil sump plug? 20 Jul 2013 (Ask HJ)
I write to advise extreme caution with regard to the purchase of AA warranties. I am 83 years of age (a retired school teacher) and I have had a number... -
Is the small print in Vauxhall's lifetime warranty definitive enough? 5 Sep 2010 (Ask HJ)
We were debating the true value of Vauxhall's lifetime warranty, given the exclusion of wear and tear. From experience I remember being told a leaking... -
Can I reject my unreliable Land Rover? 21 Apr 2015 (Ask HJ)
I bought a five year old Land Rover Defender from an approved dealer, with 38,000 miles on the clock. The car was sold with a two year warranty. Over... -
Should I buy a used Hyundai i20? 15 Mar 2015 (Ask HJ)
A private seller is offering a 2009 Hyundai i20 classic, one lady owner, FSH, taxed and MoT'd for six months with 40,000 on the clock. Is this a good buy... -
Clever Tever 22 May 2010 (Ask HJ)
Bearing in mind recent discussion on the Teves Mk 60 ABS system, I have a two-year-old Altea XL 2.0 DSG with which I am very happy and had intended to... -
My Porsche Carrera 997 is suffering from serious corrosion to the brakes - is there any recourse? 18 Aug 2012 (Ask HJ)
I've just had a call from the Official Porsche Centre which is servicing my 2006 997 Carrera S. They tell me that the nipples on the brake calipers are... -
Honda clutch failure 14 Dec 2012 (Ask HJ)
Clutch burnt out at 40,000 miles. I have just part-exchanged my second car, a Mazda MX5 (for another) with 115,000 miles on the clock. It's on the original... -
Hooded menace 22 Aug 2009 (Ask HJ)
My wife part exchanged her 320d for a used SAAB convertible in March this year (in anticipation of the promised summer). Three weeks ago the hood stalled... -
Insurance for young drivers 9 Jul 2012 (Ask HJ)
I have 3 daughters who are learning to drive at the same time (heaven help me!) We are about to buy a small economical car Group 1 or 2 insurance with... -
I need a comfortable load lugger? 15 Jun 2015 (Ask HJ)
I am a big guy with lots of stuff and need an SUV to go on the motorway. Reliablity, comfort and power are important. Running costs less so. I have narrowed... -
CR-V - new clutch at 24K miles acceptable? 25 Jan 2015 (Ask HJ)
The clutch on our September 2012 CR-V has just failed - no warning (e.g. slipping), just a complete failure. Honda UK won't fix under warranty, claiming... -
Noisy Fiat gearbox 18 Jul 2012 (Ask HJ)
Our 2010 Grande Punto 1.4, done 22k, has gone into Fiat main dealer for gearbox whine. They have agreed the noise and stripped the box to investigate under... -
Partial Punto 22 May 2010 (Ask HJ)
In June 2009 my wife and I purchased a 2007 FIAT Grande Punto for our son from the branch of a national dealer chain in Darlington. The experience was...

