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My car just had the engine replaced, should the mileage go back to zero? 12 Feb 2018 (Ask HJ)
I bought a secondhand Peugeot 208 on finance with 33,000 miles on it. It then blew a head gasket after five months of use. As it was under warranty, I... -
Trader won't give refund over dangerous van - what are my options? 19 Nov 2013 (Ask HJ)
I have recently purchased a 2007 Fiat Ducato from a trader. Within a day of buying it, the clutch pedal started sticking and the speedo would only work... -
Timing chain snapped on a BMW 320d - what should I do? 7 Jun 2012 (Ask HJ)
I bought my BMW 320d from a dealer 9 months ago with 96,000 miles on the clock. I recently took the car to the BMW main dealer for its major service as... -
Penalty decision 24 Oct 2009 (Ask HJ)
I read with interest the letter from your reader pointing out the dubious nature of the DVLA's practice of sending out penalty charges when they deem a... -
Can I legal action be taken against a dealer who registered a new car to someone else first? 9 Mar 2017 (Ask HJ)
A friend bought a car eight weeks ago from a broker who was introduced through autoeBid. Both promised in writing that the car would be first registered... -
I bought a car from an auction, but it isn't as described - do I have any recourse? 19 Jan 2018 (Ask HJ)
I recently bought an Austin Seven in Coys Auction. I was unable to view the car so went very much on Coys' description and placed a commission bid. The... -
Green slip-up 6 Feb 2010 (Ask HJ)
How long does it take for the DVLA to amend car ownership details? In April this year my wife traded in her car for a newer one. Last month she received... -
One learner owner 14 Nov 2009 (Ask HJ)
As you are the owner of a FIAT 500, what are your views on the effect on resale values of FIAT 500s in the future now that we are seeing flocks of them... -
Does the insured main driver of a car also have to be the owner? 7 Mar 2025 (Ask HJ)
My wife has a car in her name on the V5C. The insurance is in her name as the main driver with me and our daughter as additional named drivers. Unfortunately... -
I bought a Range Rover Velar from a dealer and discovered that it is a pre-production model - what do I do? 20 Nov 2019 (Ask HJ)
Having recently purchased a Range Rover Velar from a main dealer and paid £465 road tax I have just received the following from DVLA. "It has been identified... -
We're selling our car - what do we do about tax and insurance? 5 Jun 2019 (Ask HJ)
Our car is going to be sold. The insurance runs out at the end of May. We will not be driving it again other than to put it on the drive with a For Sale... -
A car I bought in a private sale is faulty, does the Consumer Rights Act apply? 25 Aug 2018 (Ask HJ)
I recently purchased a car privately, which the seller advertised as: “Fantastic low mileage car that's in a great condition” and goes on to say, “it would... -
I've bought a faulty Hyundai Coupe privately - do I have any consumer protection? 16 Aug 2010 (Ask HJ)
I bought a 2003 Hyundai Coupe 2.7 privately. The car was described as having an occasional misfire but still driving fine. When I collected the car all... -
When is the DVLA going to get back to me about my application? 3 Jun 2020 (Ask HJ)
Does anyone have any information or idea when DVLA will be open again? They must have an enormous backlog of mail. I sent in an application 12 March to... -
I'm selling my car which has private plates and is due an MoT - will I need a new MoT if I change the plates? 8 Mar 2019 (Ask HJ)
My car has private plates on and is due an MoT within the next two weeks, I'm thinking of selling soon and I'll be retaining the private plates so what... -
Is my classic car tax exempt even though it was imported to the UK in 2006? 21 Jan 2019 (Ask HJ)
I own a Volkswagen T25, manufactured by 1981, first registered in Germany in 1983 and then in the UK in 2006. As my V5C reflects the date of first registration... -
Fiestaring discontent 25 Jul 2009 (Ask HJ)
I have a 1998 1.25 Fiesta, which is getting expensive to get through MOTs. With the scrappage scheme, I am now considering buying a new car but I've only... -
Who’s sorny now? 17 Jan 2009 (Ask HJ)
In July this year I part-exchanged my old motor home for a new vehicle with a West Country main dealer. I posted the V5C/3 document for the part exchanged... -
I unknowingly bought a pre-registered car - what are my rights? 4 Apr 2017 (Ask HJ)
I bought a car two months ago and haven't received the registration document. I've contacted the DVLA and found out that they don't have my car details... -
Dealer refusing to show servicing paperwork 14 Nov 2012 (Ask HJ)
I've owned a 2004 Volvo V40 1.8 for about a year. I bought it from a doctor friend who was emigrating and so far it has given no problems at all. Although...
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