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A dealer is refusing to repair a car which was faulty after just two months - what should I do? 22 Jun 2018 (Ask HJ)
I bought a used car in February and after two months the turbo is broken. The car was smoking and burning oil fast, with two separate garages confirming... -
My 2011 Audi A3 broke down the day after the emissions fix - can you offer any advice? 6 Feb 2017 (Ask HJ)
Can you publish some advice about the owners considering whether to get the Volkswagen "fix" being applied to EA189 engines actually implemented? I sold... -
Need a small city car - what do you recommend? 16 Nov 2014 (Ask HJ)
I'm based in London, and since moving here I've generally gotten away with riding a 50cc Vespa, but would now like to get myself a car so as to get out... -
Should I keep or trade in my old Golf? 15 Oct 2014 (Ask HJ)
I own a 2001 Volkswagen Golf TDI. It has covered 101,000 miles and has a number of issues that need fixing. Currently, the DMF is vibrating and I have... -
Can I clarify the situation with Texaco fuels and additives? 15 Dec 2012 (Ask HJ)
I read with interest your article headed "Shelling out on Fuel" and the comments regarding Texaco. Valero has maintained the Texaco brand and general infrastructure.... -
Why don't you set up a database of real fuel economy figures supplied by your readers? 21 Mar 2011 (Ask HJ)
I was interested to read Andrew English bemoaning the fuel consumption of the Ford S-Max 2.0 diesel automatic compared to the quoted figures. He struggled... -
I'm looking to buy either a new Jaguar XE or a Genesis G70 - which is the better option? 22 Mar 2023 (Ask HJ)
We are looking to replace my car in the next six months and need a bit of your advice. My wife has taken a shine to the Jaguar XE so we have been looking... -
I'm taking my car off road for 6 months. Do you have any storage/maintenance tips? 4 May 2021 (Ask HJ)
I have to take my 2018 Volkswagen Polo (petrol) off the road for 6-months minimum. I have read about battery trickle chargers and wonder what type I should... -
Could you suggest a low tech, low maintenance classic? 6 Dec 2017 (Ask HJ)
With all the publicity about over complex, money pit, unfit for purpose cars - what do you recommend as a low tech alternative? I realise regulations don't... -
The clutch in our Octavia failed after only 10,000 miles - should Skoda cover the cost? 29 Sep 2017 (Ask HJ)
The clutch in our our 2015 Skoda Octavia VRS has failed after just over 10,000 miles, which the dealer has told us is not covered under warranty. I'm well... -
Dealer is refusing to refund for work done on a faulty van - what are our options? 13 Jul 2017 (Ask HJ)
I recently purchased a used Volkswagen Transporter T5 automatic from a used car dealer. The van came with very little service history and due to its mileage... -
Can we reject a car because the dealer lied about the service history? 9 Jul 2017 (Ask HJ)
My son has just purchased a Volkswagen Scirroco from a 'dealer'. We checked the service record book before purchase and the last service filled in the... -
When should you change the coolant in an almost 30 year old car? 28 Mar 2017 (Ask HJ)
I have a 1990 Volkswagen Polo Estate that had one little old lady owner from new and has done 51000 miles. It has been serviced annually by the same local... -
Which van can carry 200lbs of equipment, has a full-size bulkhead and 2 rows of seats? 1 Feb 2017 (Ask HJ)
Please can you recommend the best choice of van (probably secondhand due to a limited budget) for my daughter's new fitness business? She needs to carry... -
Dispute with the AA 18 Jun 2015 (Ask HJ)
We recently bought a Volkswagen Scirocco from a dealer in Birmingham. Before completing the sale we employed the AA to carry out a so called 'Comprehensive... -
Which MPV would you recommend for a young family? 1 Jun 2013 (Ask HJ)
We have loved our 2007 Honda Civic 1.8 SE 5 door since our baby’s birth, but now that we're expecting our second child, and second set of requirements... -
Insurance claim 7 Jan 2013 (Ask HJ)
My Volkswagen Golf (2.0TDI, 140 bhp, 2004, 90k miles) was hit on 27th December whilst parked with no occupants in a residential area. The other party admitted... -
Are modern diesel cars really so prone to faults? 3 Mar 2012 (Ask HJ)
As a regular reader of your column in ‘Motoring’ in the Telegraph I am concerned about your comments, on a regular basis, about ownership of diesel-powered... -
I bumped another car but am being asked to fix damage I didn't cause - am I liable? 5 Aug 2010 (Ask HJ)
I had an unfortunate incident yesterday in my work's car park. My car wouldn't start so I had to push it back to get the start leads to the engine. When... -
Why won't SEAT assist with an ESP fault on my 4-year-old car? 3 Jun 2010 (Ask HJ)
My car was out of warranty on 17/3/09 and has had three dealer services and my last service was at Kwik Fit. I had this problem diagnosed by Kwik Fit and...
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