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Clutch failure - should the classic dealer pay for repairs? 20 Aug 2016 (Ask HJ)
I've just bought a restored 1971 Porsche 911t from a specialist dealer for £70,000. After just 100 miles the clutch failed and I had the car recovered... -
Used car has faulty CD player - what are my legal rights? 7 May 2014 (Ask HJ)
I purchased a 2004 Honda Accord yesterday and on the way home noticed CD player and clock didn’t work. I called the seller and they told me to disconnect... -
Can a car dealer sell a car as 'sold as seen'? 10 Aug 2010 (Ask HJ)
I am considering buying a used car from an online car dealership. However, upon asking about the warranty, I was told the cars are sold as seen. Do they... -
Can I cancel the order of my new car based on its undisclosed accident history? 3 Mar 2017 (Ask HJ)
I've paid the deposit for a used car but have since found out from the insurance company that it had been in an accident. Although the dealership has no... -
How long should the warranty be on a used car? 20 Dec 2016 (Ask HJ)
How long is the warranty when you buy a used car? -
Faulty Volkswagen Eos - can I ask the dealer to fix it? 13 Nov 2013 (Ask HJ)
I bought a 2008 Volkswagen Eos five months ago and am concerned about the DSG gearbox and the roof which is leaking. Can I still take the car back to the... -
Water pump failure on a used car - what are my rights? 14 Feb 2015 (Ask HJ)
I recently bought a 2007 MINI Cooper from a dealer with a three month warranty. Within a few weeks of ownership, the car suffered a water leak and I’ve... -
What are my legal rights on this issue? 10 Aug 2013 (Ask HJ)
I bought a fiat ducato van from a dealer and three days later it went wrong I took it back and he replaced an injector, charged me a further 200 quid... -
Missing items from a used car 27 Mar 2011 (Ask HJ)
I have bought a car and when I checked car on day of purchse, I found that service record book, code card and anti-theft locking wheel nut were missing.... -
I bought a car that was possibly written off - where do I stand legally? 12 Aug 2017 (Ask HJ)
I've just bought a car on finance. When the company went to change the logbook online, the system wouldn't work. We filled out a form for a new logbook... -
I viewed a used car in the dark. I bought it but have since discovered cosmetic issues. What now? 26 Oct 2020 (Ask HJ)
I just bought a 3-year-old car from a main Toyota dealer. It was top money. The advert did not give any indication of the condition but you would expect... -
I bought a car that turned out to have been previously damaged - what can I do? 22 Jul 2018 (Ask HJ)
I bought a Kia Cee'd ex-hire car over a year ago. It was just over a year old. It started developing problems after a year and it appears I have purchased... -
Can I cancel my order for a used car if I wasn't told it had an engine replacement? 27 Jul 2017 (Ask HJ)
I'm purchasing a Nissan Qashqai from a dealership. I noticed in the service book that its service had been delayed due to a warranty repair. I asked the... -
After seven months of problems with my Citroen C4 Grand Picasso can I return it? 17 Feb 2017 (Ask HJ)
I purchased a 2008 Citroen C4 Grand Picasso on 29 July 2016 with a warranty. Within a week I had bought two new front tyres and windscreen wipers for the... -
The DSG gearbox has failed in my Skoda Fabia, what should I do? 3 Sep 2021 (Ask HJ)
I bought an approved used 2016 plate Skoda Fabia DSG automatic last year, which had done 38,000 miles. After just over one year of ownership and less than... -
My approved used car was not serviced as per the schedule - what are my rights? 7 Nov 2019 (Ask HJ)
A week ago I bought an approved used 2016 F-Pace from a Jaguar dealer with just under 40,000 miles on the clock. I have only just noticed that the first... -
I bought a nearly new car that turned out to be damaged - can I demand my money back? 10 Sep 2018 (Ask HJ)
I bought a used car with only 87 miles on the clock. The vehicle was initially sold to a taxi driver who after buying the car found out Uber would not... -
Faulty used car - what are my rights? 21 Jan 2016 (Ask HJ)
I recently bought a second hand BMW X3 from a Vauxhall dealership. It's a 2008 model, with 50,000 miles and full service history. Within the first week... -
Can I reject my Jaguar XJ based on the grounds that the dealer didn't disclose the true service history? 17 Feb 2017 (Ask HJ)
I bought a Jaguar XJ 2.7 TDVi for £15,500 from a main Jaguar Dealer. I was told it had full dealer service history, having been regularly serviced by them.... -
Plywood lining system has damaged my van - what are my rights? 17 Mar 2015 (Ask HJ)
My son purchased a new Renault Master van five months ago. He paid extra for the van to be lined with plywood. Two months after buying the van he became...
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