Showing results in Ask HJ [Show all channels]
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I bought a Smart car two months ago which has an electrical problem - should the warranty cover this? 15 Sep 2010 (Ask HJ)
I bought a Smart car on a 55 plate with 52,000 miles two months ago. It appears that the wiring loom has shorted out, affecting a number of systems. I... -
Any driver 29 May 2010 (Ask HJ)
Thank you for your recent advice on a used Renault Laguna diesel. I have had it now for a week and it seems to be returning good millage so far. I now... -
How reliable is the BMW i3? 8 Dec 2021 (Ask HJ)
My BMW i3 is just about to exit its 3 year warranty and I have been offered extended warranty at £700-plus per annum. This seems quite a lot of money for... -
Is an oil leak caused by a garage service covered by my warranty? 5 Jan 2013 (Ask HJ)
We purchased a secondhand Peugeot Partner Tepee S HDI in the autumn of 2010, and had no trouble with it until we took it for a service at an independent... -
Winter warner 24 Oct 2009 (Ask HJ)
I travel several times a year to Germany on private leisure trips. I keep my car and its tyres in good order, and have a great deal of experience of continental... -
What type of insurance do I need to cover taxi drivers and hire cars? 1 Feb 2017 (Ask HJ)
I'm planning to buy two new cars on HP to hire out to minicab/Uber drivers but I'm not sure if this is allowed. If it is, can you please advice on what... -
Does remapping affect a car's warranty? 22 Jun 2020 (Ask HJ)
Will a remap affect the warranty on my BMW X1? -
What do you advise when warranty won't cover what dealer said it would? 19 Dec 2016 (Ask HJ)
I bought a car with a dealer because of the 5 star rating. They stated nothing was wrong with the car, but if there was to be something wrong we could... -
I live in Northern Ireland - after we leave the EU, will my UK insurance be valid if I drive over the border? 13 Apr 2018 (Ask HJ)
I currently live in Northern Ireland and I'm covered by GreenFlag. After we leave the EU, if I drive over the border to Eire, will I technically be in... -
How can I prevent my tyres from being damaged by UV light? 17 Aug 2013 (Ask HJ)
I have had to replace the tyres on my last two cars because of cracks caused by UV light, and not because of wear. Is there any way I can prevent this... -
Why doesn't our warranty cover brake disc pitting on our Mercedes-Benz A-Class? 14 Aug 2010 (Ask HJ)
My wife has a Merecedes-Benz A-Class bought just over a year ago from one of the car supermarkets. It still has outstanding warranty on it and runs well.... -
Why will no one insure my son to drive my S-MAX? 30 Apr 2016 (Ask HJ)
I was able to get temporary insurance cover for my son to drive my car, a Ford S-MAX, when he was a learner. However, now he has passed his test, no one... -
Extended used car warranty woith additional turbo premium refused to cover failed turbo! 5 Jul 2013 (Ask HJ)
I purchased a 2005 Volkswagen Golf GTD with 80,000-miles on the clock and paid extra for a 12 month warranty. Firstly, the ABS pump failed and the company... -
If I buy a car online but then reject it, who has to pay for returning the vehicle? 21 Apr 2020 (Ask HJ)
If I purchase a car remotely and the seller pays to have it delivered, but I then reject the car within two weeks, who is responsible for the cost of returning... -
What is the lifespan of a shock absorber? 17 Mar 2012 (Ask HJ)
What is the typical lifespan of a shock absorber (to the point of MoT failure)? Most people I know have only had to replace them at high mileages, but... -
Our insurance pay out for a write off only covers the outstanding finance - is this correct? 18 Dec 2017 (Ask HJ)
My stepson bought a car on finance two years ago on a four year contract. He's had an accident and it's a probable write off, but the insurance company... -
Can someone drive my car while I'm serving a driving ban or is my insurance void? 21 Aug 2017 (Ask HJ)
Is it okay for someone else to drive my car while I'm serving a disqualification, or is the insurance void as it's only insured for me to drive? Can someone... -
Solar battery chargers 26 Oct 2015 (Ask HJ)
We have two cars parked in a secure driveway (Ford Kuga and Lexus SC430) and are planning on being out of the country for the whole of December and into... -
DVLA accusing me of having no insurance - what can I do? 16 Oct 2013 (Ask HJ)
I have received a letter from the DVLA saying I wasn't insured on 10 July this year. I believe this is not true as I was on a garage policy for my car... -
Should you pay to insure a hire car if your own car is being crash repaired? 29 Mar 2017 (Ask HJ)
A female friend, in her first year of driving, had her car damaged in a works carpark by a male colleague. He accepted responsibility and it was agreed...