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Should I keep or trade in my old Golf? 15 Oct 2014 (Ask HJ)
I own a 2001 Volkswagen Golf TDI. It has covered 101,000 miles and has a number of issues that need fixing. Currently, the DMF is vibrating and I have... -
I have just brought a used car and would like to know who should take responsibility for resolving a fault 7 Mar 2014 (Ask HJ)
I brought a used Volvo V50 and within a few days noticed resistance in the steering when starting to turn left. I let the second hand car dealer know and... -
Why did our Ford C-Max automatic accelerate on its own? 19 Jan 2013 (Ask HJ)
Yesterday, my wife she was driving her aunt’s Motabilty car, a Ford C-Max diesel automatic. When she returned to the car with her aunt, she had great... -
I damaged another car without realising 30 May 2011 (Ask HJ)
About a week ago I was reversing out of a sports centre car park. I thought I may have scraped the car next to me. I got out, had a look, there didn't... -
Un RAVelled 31 Oct 2009 (Ask HJ)
My wife has a very trusty (and not rusty) RAV-4. She bought it new on a 2001Y plate, and it's now covered 92,000 miles and never missed a beat, it still... -
The garage didn't service my car properly before I bought it. What should I do now? 20 Jan 2021 (Ask HJ)
I bought a 2016 Volkswagen Tiguan two years ago. We have had snow today so it's the first bad road conditions since I bought the vehicle. The four-wheel-drive... -
I want a small/medium SUV as a company car but I would like the BIK to be £4000 maximum per year - what do you suggest? 29 Jan 2017 (Ask HJ)
I want a small to medium SUV as a company car but I would like the benefit in kind to be no more than £4000 per year. My mileage is approximately 15,000... -
Feedback on a deal and a question about insurance excess 9 May 2013 (Ask HJ)
After many years reading your column and "asking HJ" once and receiving a handwritten reply (back in the day, thanks), may I now contribute and agree with... -
What's a good price for a Golf GTi MkV 2 Nov 2011 (Ask HJ)
A friend is selling a Golf GTi Mark V. It is a black, three door version on a 2005/55 plate, has covered 39,500 miles, has a full service history and... -
Shaken or swirled? 23 Jun 2011 (Ask HJ)
I need some advice about my son who recently bought a second hand 2003 Ford Mondeo from a dealer. He paid about £2,000 (half cash and half credit card).... -
My diesel Astra suffered engine failure during an MoT - should the testing centre cover the repair cost? 23 Feb 2011 (Ask HJ)
I hope you can advise me on problems with an MoT test I have had on my Astra 1.7d Merit (mileage 118,000) recently. The test was carried out and I was... -
I am being spuriously charged for damage after returning a leased Mercedes-Benz ML320CDI. 11 Sep 2010 (Ask HJ)
Hi, my wife and I had our 30-month-old Mercedes-Benz ML320CDI collected the other week following a lease we took out. The car had only covered around 16,000... -
I had an accident and am now being encouraged to claim for injuries I don't have - this is right? 16 Jul 2018 (Ask HJ)
I was hit by a van in May. The other driver accepted responsibility and his insurance company paid me. I did not claim any personal compensation as I had... -
SEAT Altea XL - which winter tyres are best? 11 Nov 2013 (Ask HJ)
I'm strongly considering buying winter tyres for my Seat Altea XL with 205/55/r16 (91V) tyres. Can you recommend a good set? Also, do winter tyres have... -
Discovered my used car has a hidden accident history 21 Oct 2016 (Ask HJ)
I bought a Volkswagen Golf GTD from an independent dealer recently. On the journey home I found that the navigation and cruise control didn't work. The... -
Recall for new DPF and parts on six month old car? 6 May 2016 (Ask HJ)
Booked my Nissan Juke 1.5 DCI in with a franchise for a handbrake adjustment, and dealer said they'd need it longer so as to carry out an engine management... -
Replacing a Subaru Outback - what should I buy? 21 Oct 2013 (Ask HJ)
I'm thinking of replacing my trusty 2005 Subaru Outback with an automatic 4x4 estate/SUV. I cover 10,000 miles a year and would prefer a petrol model if... -
Ford Galaxy suffering coolant problems 22 Aug 2013 (Ask HJ)
I have a 2006 Ford Galaxy, which has covered more than 100,000 miles. A few weeks ago we took the car abroad, but the water coolant suddenly emptied and... -
EGR valve failure seems common on my BMW engine - do BMW offer assistance with this issue? 6 Sep 2017 (Ask HJ)
I bought new a BMW Tourer 520d in July 2016, it now has covered 11,000 miles. However, drivetrain fault indication recently appeared and the car fell into... -
Timing chain problem on SEAT Ibiza 1.2 TSI - a known issue? 22 Dec 2015 (Ask HJ)
I read with interest your response to a recent question regarding a noisy timing chain in an Audi A1. My 2011 Seat Ibiza 1.2 TSI has suffered from a similar...
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