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Getout claws 21 Mar 2009 (Ask HJ)
I have seen you recommend Warranty Direct in the past and so covered my SAAB 9-3 with one of their Extra Care warranties. This was renewed in October last... -
A dealer sold me a defective car a few days ago - can I return it for my money back? 19 Mar 2020 (Ask HJ)
Yesterday (March 18), I traded in my car for a used Qashqai at a Nissan dealer. Car is registered 11 months ago with 3700 miles. Serviced by the Nissan... -
Can we reject a faulty used car we recently bought? 13 Mar 2025 (Ask HJ)
My niece bought a 2016 Juke a few months ago. This week her orange engine management light lit up. She contacted the warranty company (warranty bought... -
My Ford Fiesta just had an engine replacement - should I cut my losses and trade it in? 27 Oct 2017 (Ask HJ)
My 2014 Ford Fiesta 1.0 Ecoboost has been in the garage since 27 July 2018 and they have now decided that it needs a new engine. This will be done as a... -
Audi Q5 Tfsi oil consumption - can this be right? 21 Jan 2015 (Ask HJ)
I bought Audi Q5 2.0 TFSi 06/2011, and from the first day it use aprox 1L of oil every 1500km sometimes even less. When I first went on service because... -
What used car for £10000 would you recommend? 26 Dec 2017 (Ask HJ)
I am trying to decide about which used car to buy for about £9000-£10000. After reading about Ford Focus, Seat Leon, Golf, Audi A3 and Hyundai i30 I am... -
Can I claim against my dealer for rust damage to my Mercedes-Benz A-Class? 18 May 2013 (Ask HJ)
I have a 2005 Mercedes-Benz A-Class. Taking golf clubs from the boot I noticed evidence of water and while washing the car I also discovered signs of paint... -
Clunking transmission on a Cee'd 5 Aug 2011 (Ask HJ)
My Cee'd SW diesel makes clonks and rattles from the transmission when warmed up. The dealer has belatedly accepted this, after a year, but says that this... -
Can I trust the 1.8TSI Skoda engine? 6 Nov 2014 (Ask HJ)
I have found a very nice 2010 Skoda Octavia L&K DSG with 58,000 miles on the clock. However, the car has the problematic 1.8TSI engine. I've read the bad... -
Should Ford's warranty cover my Kuga's leaky roof? 29 Nov 2016 (Ask HJ)
I have a 2014 Ford Kuga which has developed a leak on the passenger's side of the roof. My local dealership says they will look at it but the leak may... -
A tiller, the hunt 7 Nov 2009 (Ask HJ)
In May this year we bought a Vauxhall Meriva, first registered in January 2008. We have had a small number of minor faults that were dealt with to our... -
Transmisionable period 7 Nov 2009 (Ask HJ)
I have owned my Audi A4 Sports since 10,000 miles and it was warranted until the end of March 2009. At 25,000 miles, in April 2008, I started noticing... -
How long will the battery last on a used EV? 21 May 2019 (Ask HJ)
Buying a second-hand electric car seems to be tricky. How do you know how long the battery will last? What other things would need looking at? -
What's the most reliable petrol car for taxi use for a £7000 to £8000 budget? 8 Jan 2020 (Ask HJ)
What's the most reliable petrol car for taxi use for a £7000 to £8000 budget? -
Warranty from small dealer? 9 May 2011 (Ask HJ)
My stepson recently purchased a 2007 Ford Focus that had been advertised on eBay by a private dealer (trading from home, but with trade plates, VAT registered... -
How can I force a dealer to repair a gearbox fault on a Hyundai Tucson under warranty? 29 Jun 2013 (Ask HJ)
I could do with a little help regarding my brother’s 2007 Hyundai Tucson. He bought the car less than year ago from a franchised dealer in Norfolk and... -
Demanding a courtesy car during warranty work? 9 Apr 2013 (Ask HJ)
I am the owner of a Nissan Navara Tekna auto pickup. Up to 21st December 2012 I was a very happy owner. I took the vehicle in to the main dealer with an... -
Best car for long commuting? 5 Feb 2014 (Ask HJ)
I am looking for a new/used car to cope up with huge commuting. I will be covering 24,000 miles a year and want a car that will have a warranty and not... -
My car battery failed after just four weeks - is the dealer liable? 7 Aug 2018 (Ask HJ)
I bought a five year old Vauxhall Cascada from a main dealer which included a two year NetworkQ warranty. In the first week of using it I reported a number... -
Is water ingress covered under Ford warranty? 6 Jan 2016 (Ask HJ)
My Fiesta is 21 months old and water has suddenly started to accumulate in both rear seat passenger footwells. Having visited my Ford dealer and phoned...
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