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  My Audi A4, bought on a PCP agreement, needs a new engine - what are my rights? 24 Jun 2010 (Ask HJ)
  I have a motoring query that I hope you can help with. I purchased an Audi A4 Cabriolet 2004 plate on a PCP 5-year hire and purchase agreement just over...
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  I've sold my car online - what's the best way to transport it? 2 Nov 2021 (Ask HJ)
  How can I get my uninsured car to the car buying site's depot?
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  What are my rights if my car's clutch/flywheel broke within 6 months of purchase? 9 Jan 2017 (Ask HJ)
  I recently purchased a 2012 vehicle at the end of August 2016 which came with an initial 3 month guarantee and a 2 year warranty I opted to purchase. The...
• BMW 320i 2007 - Warranty Direct - Complete Protection No 19 Jul 2014 (Forum)
  Reading the website blurb for Warranty Direct who are an insurance seller the state on the front page they state "Complete protection" well that statement is misleading, the policy states they do not do oil leaks unless engine out as I said which would avoid small jobs on other cars but this policy is tailored to my car and a £1061 repair is not covered I have wasted my money on a bad policy. As usual read all policy details and the small print and do not assume anything.
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  Is an electric car right for me? 11 Sep 2019 (Ask HJ)
  I have a Nissan Micra which I am considering replacing for an automatic city car. I like the Kia Picanto. However, I am wondering if I should consider...
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  My manufacturer warranty is void - what can I do? 6 Jan 2015 (Ask HJ)
  Last week I took my BMW 1 Series to my local dealer to fix a fault with the USB connector. The car is less than two years old and has covered just 5500...
• Saab 93 Conv Bulkhead 22 Jun 2004 (Forum)
  s Saab 93 was in for service last week. It is a ?98 example with 56,000 miles on the clock. 2.3l non turbo variant covered by the approved Saab used car warranty supplied with the car when we bought it from a main dealer late last year. When I went to pick up the car the informed me that the bulkhead on the passenger side of the car is starting to crack and needs attention at a cost of at least £550.
• RAC REuropean Cover 24 Dec 2002 (Forum)
  I had occasion to call on the assistance of the above when car broke down on journey to the ferry port. This meant that if the car could not be repaired that day a hire car would be provided. Since it was a Sunday it was soon agreed that a hire car should be organised.
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  Has the Volkswagen emissions update ruined my Tiguan? 9 Dec 2016 (Ask HJ)
  I purchased a 2011 Volkswagen Tiguan in 2013. The car had 9000 miles on the clock and I bought it from a car supermarket. The vehicle has now covered 49,000...
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  BMW 320d E46 engine 'flutter' 1 Nov 2011 (Ask HJ)
  My 2005 E46 320d ES has a frustrating flutter/slight hesitation between approx 1700 and 2200 or 2300 RPM - noticeable at about 30mph in 3rd or at around...
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  Can I recover the cost of repair on this used car? 23 Mar 2013 (Ask HJ)
  A 56 plate Ford Focus bought from Trader required new front brake pads & discs within 3 weeks of purchase. Am I in my rights to expect at least a large...
• 1.9 Tdi VW 105bhp - Engine tapping when rev'd - Stuck lifter? 10 Jul 2017 (Forum)
  On my 1.9 Tdi 105bhp Golf there is a quite loud tapping noise when revved over idle (no sound on idle). I think it is a problem relating to the cam, the car has covered 100k I have removed the rocker cover too get a better look and all off the tappets look to be set at the same height....however one looks very flush to the base - Could this be the cause of the noise???
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  What's wrong with my Citroen Xsara Picasso? 15 Feb 2015 (Ask HJ)
  I was driving my Citroen Xsara Picasso yesterday when I felt a sudden "thump". The engine then cut out and the car coasted to a stop. It now won't start....
• Vauxhall Zafira - Vauxhall Zafira 29 Dec 2010 (Forum)
  My Zafria has lost all power in accelaration yesterday whislt driving - the car wouldnt go over 30mph.  I called the AA who said it may be a faulty throttle body and it would need to go to the garage (DUH!).  Anyway i took it too my local garage as their far more reasonable than big garages - however i do have autocare cover for 2 years with Arnold Clarke - having phoned my local garage they tell me that the accelorator pedal is faulty.
• Protected no claims really is a waste of time 12 Sep 2008 (Forum)
  More than 10 years without a claim Except last December an idiot crashed into me Who admitted liability at the roadside, but has subsequently refused to answer questions from my insurance company I have fully comp, plus legal protection, plus protected no claims Bog standard family car How much do you think the premium has gone up? "Unfortunately, we will not be able to cover you for the coming year." What the pink fluffy dice ? From a major insurance company? What exactly was the point of protected no claims if they are refusing to renew cover if you have one accident?
• Teenage provisional driver moped & parking tickets 27 Jul 2008 (Forum)
  Yes you may all laugh..I did to until I realised my beloved had landed himself a £60.00 fine payable in 2 weeks!! I know the law on parking on a private car park is different but can a ticket be enforced on a 16year old driving on a provisional licence with no bank account or income as he will be returning to school in September? As his parent I know who will cover the initial outlay but feel it is unjust that I have to cover fines when I have no real impact on his parking.
• BMW Z3 Roadster (1997 - 2003) - Getting Insured 2 May 2008 (Forum)
  I have been refused cover for the above vehicle, 1998 with 1.9 litre engine, 5000 miles per annum. The car is group 14 and I am 19 with 2 years no claims. Current vehicle a 2004 Fiesta 1.25 (group 3) but as I am away at University most of the time I have decided I would like to return to something fun, a two seater roadster.
• Ford Mondeo III (2000 - 2007) - Just bought a TDCi 4 Apr 2008 (Forum)
  First one is that every picture I've ever seen of the engine bay of a TDCi, the engine has a large plastic cowel/cover covering the entire engine. My car hasn't got one - should it have? I've also got a noise that sounds like an exhaust hole blowing but only seems to happen when I'm in too high a gear for the speed I'm doing - is this normal?
• Peugeot 306 (1993 - 2001) - 1994 1.9 XRD - Glow plug problem 21 Nov 2007 (Forum)
  I got some new glow plugs for my old car [to get it half decent to sell it!] - but when taking the old glow plug out, the bit of the engine which the glow plugs screw into broke off! ...I was just asking what that bit is called, I'm not sure if its the cylinder head because I've looked at some images of cylinder heads and none of them have a top cover bit...
• Ford C-MAX (2003 - 2010) - 1.6 TDi auto - oil problem 12 Nov 2007 (Forum)
  My wifes C~max 1.6 auto TDI has been into the garage numerous times for an oil leak problem.The engine,turbo and surrounding area has a mist covering of oil , the turbo induction hose and the turbo outlet hose to the metal type hose all have oil internally and i have been told by another mechanic these should be dry inside thus the turbo is pulling oil through.The car has only covered 10,000 miles on an 04 plate any advice to fix or is this a problem on this model ?