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  • Distance selling regulations - do they apply to private car sales? 3 Aug 2022 (Ask HJ)
    I have read your very useful guide on consumer rights, but I still have one question - do distance selling rules apply to private car sales as well dealer...
  • How do I change ownership on a leased car? 5 Jan 2022 (Ask HJ)
    My vehicle is privately leased. What do I need to do with the DVLA if I wish to change ownership from company to personal? And what about the insurance...
  • Can you recommend a Fiesta-sized automatic for under £20k? 20 Nov 2020 (Ask HJ)
    The PCP on our Ford Fiesta is coming to an end soon. Ford's latest price for a Fiesta automatic is ridiculous, with very little difference with the Focus...
  • BMW 5 Series - Dealership’s HPI Check 23 Sep 2020 (Forum)
    and mileage checks on used cars. They've said the HPI they did 2 years ago was fine. We’ve seen it and it looks questionable. The car way purchased using the dealers finance (HP agreement) so each month we’ve been paying for a car which we now know wasn’t worth anything like we thought. We want to return
  • Is there any financial help for those struggling with leasing payments? 29 Apr 2020 (Ask HJ)
    Is there any help presently for those struggling to pay for vehicles on PCH? Anything like a payment holiday. Thanks in advance.
  • what would you choose? 18 Nov 2019 (Forum)
    got so would save on fuel costs. I dont really want to go over £8500 which will be financed through savings/loan.  currently i have a st-line 1ltr ecoboost 2018 focus which is leased and goes back in april 2020. im getting 43.1mpg over 28k miles so far. instead of leasing im
  • How much should I aim to get reduced off the price of a used car? 25 Sep 2019 (Ask HJ)
    When making a cash offer to a franchised dealer for a used car, what would be a reasonable percentage deduction of the asking price to suggest?
  • What should I look out for when buying an ex-mobility car? 2 Oct 2017 (Ask HJ)
    I'm thinking of buying a Peugeot Partner Tepee from a dealer, but it's an ex-mobility car. Can you advise me on this deal? It's not got any visible marks,...
  • What's the best, cheap first car for an 18 year old driver? 18 Sep 2017 (Ask HJ)
    What's the best first car for an 18 year old driver? I need something older and cheap. My budget is about £1500 - £2500. Also, how do I check if the car...
  • Audi A3 Sportback - Parked car hit by another driver... 1 Jul 2016 (Forum)
    the garage repairing or until we settle negotiations if it's a write off. We have £20,200 outstanding on the finance and the value of the car when we purchased it (and added on all of our amazing extras!) was around £27,000. Has anyone ever had this sort of situation before? If your car
  • 29 year old male buying first car 8 Sep 2015 (Ask HJ)
    My boyfriend is 29 and has just taken and passed his first driving test. We both know nothing about cars. How does he know what to budget? Which car to...
  • Can anything be done to have my deposit returned ? 1 Feb 2014 (Ask HJ)
    I went to purchase a Mercedes Benz at a dealer in Essex. I saw a negative review of the dealer on the internet and spoke to some people who told me...
  • Free MOTs - beware! 12 Feb 2013 (Ask HJ)
    I took advantage of a "Free MOT" with National Tyres and Auto Centres linked with an AA membership offer. A little sceptical as to how they financed this,...
  • PCP buy the car or bail out? 26 Jul 2012 (Ask HJ)
    Our PCP ends in November this year. Our mazda2 1.5 Sport 5 door will be 3 years old and will have done 18k miles. The conditions of the PCP were 24k miles....
  • Does the new MoT fail faulty ESPs? 21 Apr 2012 (Ask HJ)
    A reader mentioned that a new MoT test came into effect in January. Please tell me that this is not so. My daughter has a Volkswagen Passat that has nothing...
  • Time to change - what should I pick? 25 Nov 2011 (Ask HJ)
    I commute to work - do about 25,000 miles per annum, all motorway(M3). Currently I have a Toyota iQ with 50k on the clock, which is on finance - can...
  • Can a car dealer sell a car as 'sold as seen'? 10 Aug 2010 (Ask HJ)
    I am considering buying a used car from an online car dealership. However, upon asking about the warranty, I was told the cars are sold as seen. Do they...
  • Test match 15 Aug 2009 (Ask HJ)
    I never cease to be amazed at some of the e-mails you get from the motoring public. The one about ‘Think Bike’ says it all. A large number of those drivers...
  • Buying 4x4 for export to Sri Lanka 22 Apr 2002 (Forum)
    as the family vehicle. His monthly budget to buy and run the vehicle whilst in the UK is £500, and obviously, at the point of leaving the UK, any finance should have been paid off. Given Sri Lankan market servicing conditions, the most likely vehicle will be Far Eastern. In his favour are the facts
  • My 2010 Polo, bought under the Volkswagen Options scheme, keeps going wrong. What consumer protection do I have? 19 May 2010 (Ask HJ)
    I bought a Polo on the Volkswagen Options scheme (which means that every 30,000 miles or three years, whichever comes first, I can put down a deposit of...
 

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