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Mazda 6 timing chain jump after 41k - advice on compensation from Mazda 31 Dec 2012 (Ask HJ)
Hello, I purchased a Mazda 6 diesel 2.2 TS2 + 5 year RAC extended warranty from The Car Shop, Swindon and took possession on 28/09/12 with a mileometer... -
Hire car taken away before I find a replacement for my write-off 9 Aug 2012 (Ask HJ)
My beloved 10 year old Ford Galaxy has been 'written off' by my insurance company as an uneconomical repair following a non-fault accident. Basically... -
Car not of satisfactory quality 9 Dec 2011 (Ask HJ)
I recently bought a Ford Fiesta 1.4TDCi from Evans Halshaw in Burnley. I agreed to pay for and collect it a week later so that it could be ready. When... -
Rental arithmetic 20 Mar 2010 (Ask HJ)
I recently decided to trade-in my 30,000 mile 2003 Ford Focus1.6 Ghia Auto for an 09 Ford Fiesta 1.4 Auto in Moondust Silver. But I was slightly surprised... -
The engine in our car keeps cutting out and losing power - what's wrong with it? 5 Aug 2017 (Ask HJ)
Our 2007 Ford Fiesta 1.4 TDCi broke down on Sunday evening. The engine cut out at 75mph. It started up again and revved fine, but came up with 'Engine... -
Water ingress in front passenger footwell 25 Jan 2016 (Ask HJ)
I am experiencing water ingress into the passenger front footwell of my 2013 SEAT Leon. I only noticed it when cleaning the carpet after our holiday as... -
Is there any harm in me getting intermittent, smaller services done somewhere other than the main dealer? 26 Oct 2020 (Ask HJ)
I've bought a 2019 BMW 320d Touring with an auto transmission. This is now a 1-year-old car and it has covered 10,000 miles. When I bought it from the... -
Buying a used Porsche Boxster - what should I look out for? 8 Feb 2016 (Ask HJ)
I am looking to buy a used Porsche Boxster for £30k+. This will be an approved car from a Porsche dealer and with 20k miles on the clock. What should I... -
The transportation blocks on my new car were never removed causing damage - where do I stand? 5 Sep 2025 (Ask HJ)
During my cars first service, it was discovered that the transportation blocks had been left in place by the dealer. The car was driven like this for 2... -
Will a hybrid car that's been sat around for months have battery issues in the future? 7 Jun 2021 (Ask HJ)
I'm on the lookout for a car and saw a good 2-year old (April 2019) Lexus RX L with 2500 miles on it. Surprisingly, it had done 2300 miles in the first... -
How realistic are official fuel consumption and CO2 figures for new cars? 22 Apr 2020 (Ask HJ)
I'm thinking of buying the new Ford Kuga PHEV 2.5. The fuel consumption figures are 201mpg and CO2 of 26g Are they serious? I’ll never achieve that, will... -
My Ford Focus ST needs an expensive repair for a known issue - can I claim the money from Ford? 17 Mar 2018 (Ask HJ)
My 2013 Ford Focus ST experienced uneven engine running in December. A Ford dealer traced the problem to the engine wiring harness - a problem for which... -
Why is my diesel car emitting blue smoke upon starting up? 25 Nov 2017 (Ask HJ)
I have a 2007 Peugeot 207 1.6 HDI, with 83,000 clocked miles. Basically, the longer the car sits unused, the more blue smoke it puts out when it starts... -
When is a car park sign unfair? 12 Jan 2013 (Ask HJ)
I visited a Volkswagen dealer in Victoria Road, Ruislip. This road has many small retail parks. I parked in what I thought was the retail park in which... -
I hired a Vauxhall Insignia diesel which developed a fault - who is liable? 11 Oct 2012 (Ask HJ)
I recently hired a Vauxhall Insignia diesel. I drove about half a mile and then parked the car for about an hour. When I came back to the car, I started... -
Peugeot 309 GTI v Nissan Note 24 Jun 2012 (Ask HJ)
Since I gave up my company car and got a job minutes from home by bicycle I don't cover many miles during the week but do occaisional longer trips some... -
Failed clutch plate on Toyota Aygo 19 Sep 2011 (Ask HJ)
I have a low mileage Toyota Aygo (34,500 miles) having covered approximately 6,500 miles each year, bought nearly new from a Toyota dealer 5 years ago.... -
Daughter undone 29 Aug 2011 (Ask HJ)
Last week my daughter together with her two small children returned to London via the M1 after visiting me in Stockton. Some way down the motorway the... -
How can I reduce insurance premiums for my 18-year-old son? 4 Jul 2011 (Ask HJ)
I am at a loss at how to proceed. My 18 year-old son has just passed his driving test and no matter which approach I take, quotes are starting at around... -
Buying Mercedes CLC coupe sport; petrol or diesel - value for money? 17 Mar 2011 (Ask HJ)
I have recently been looking at buying a 2008 Mercedes-Benz CLC 180 petrol coupe with 20,000 miles on the clock for £13,990, or the 2008 CLC 220 CDi diesel...
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