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  • Ford S-MAX - EU Directive on using NON Manufacturers parts. 24 Oct 2013 (Forum)
    This is because I used an independent engineer to carry out the last service for me. I went and saw the enginer, whom I have used since 1994. He stated that he used MANN filters and not manufacturers parts.
  • Why won't Volkswagen replace my Golf's oxidised alloy wheels? 16 Aug 2010 (Ask HJ)
    I bought in November 2009 (privately) a Volkswagen Golf GTI (January 2008) with 9300 miles and a full Volkswagen dealer service history. I noticed, only...
  • Reliably cheap 29 Jan 2021 (Forum)
    But the big saving comes from not taking the expensive dealer finance and instead opting for the cheaper and more flexible bank loan. This saves the best part of £1200 in interest over a typical used car PCP deal at 9.9% APR. https://www.autotrader.co.uk/car-details/202101218194893
  • Ford diesel engine needs replacing 5 Dec 2006 (Forum)
    I would be interested if anyone can say how this can happen, since the car use to run perfectly and only Ford dealers have worked on the car. Has anyone else had this trouble? Information would be welcome.
  • Honest John's Motoring Agony Column 09-02-2019 Part 1 12 Feb 2019 (Forum)
    It may well have been something that was overlooked on the MOT, but questioner had been driving the car for 6mth / 8000miles without error. If this were taken to court, I'd expect the garage to say the car was legal at the time of sale, (using MOT as evidence?) suggesting the DPF was tampered with afterwards.
  • New car for my in-laws 29 Aug 2014 (Ask HJ)
    I have been asked by my father in-law for advice in buying a replacement car. Both my in-laws are retired and are moving to a smaller house. They will...
  • Would you recommend that we buy a Honda CR-V and another second car? 23 Mar 2013 (Ask HJ)
    I have a 2007 Ford C-Max 1.6 110 diesel with 61,000 miles on the clock. My husband has a Ford Mondeo estate diesel 2.2 Titanium X with 60,000. We both...
  • Excessive oil consumption from an Audi A5 1 May 2013 (Ask HJ)
    The oil consumption of my A5 2.0 TFSI (2008) was getting steadily worse and got down to around 600 miles per litre. This appears to be a known fault due...
  • BMW 1 Series - No charge 21 Jan 2010 (Ask HJ)
    I have a 2008 BMW 118d owned from new with 30,000 miles. In the last few weeks the clock has lost the time three times, the low battery light has come...
  • Dual mess flywheel 14 Feb 2009 (Ask HJ)
    I have a three-year-old MkV Golf 1.9TDi with 36,000 miles, almost all of which have been clocked up on cruise control in fifth gear at between 60-70mph....
  • The air con doesn't work on my newly-bought, approved used car. Is the dealer liable to repair it? 10 Jun 2021 (Ask HJ)
    I recently bought an Audi Q7 approved used from an Audi dealer. It was delivered to me in Kent at the end of March. I had no need to really use the air...
  • New cylinder head needed on Toyota Rav4 - should I repair or get rid? 30 Jul 2013 (Ask HJ)
    I purchased a 2006 Toyota Rav4 from a main dealer six years ago and have had few problems with it. However, a few weeks ago, an injector loosened and I’ve...
  • Honda civic 1.4 inspire hatchback 2003 - Wear and Tear, Honda Happiness Guarantee and cover 11 Sep 2012 (Forum)
     As a gesture of goodwill we can discount the price to £702.49 and will collect the car from you at no extra cost and leave you a courtesy car to use for a few days.  I have the Honda Happiness Guarantee and that lists that Manual gearbox is covered but only if a failure occurs, so what would you do?
  • Smart ForFour Softouch 1.3 2005 - Buying a Used Car 120miles Away - Fault Repair 17 Aug 2022 (Forum)
    Also, due to the distance involved, were any mechanical faults to develop within the first 3 months of ownership, how would you look to address them? Would you want the car returned to yourselves for your preferred workshop to fix, or would you look to engage a business nearer to my location? Regards Stuart" "Hi  Thanks for your email the delivery will be extra £165 and the car comes with one month engine and gearbox warranty and if in case of any repairs the car need to come back to us in Birmingham for repairs Many thanks  Used Cars"        
  • Why is my car trying to regenerate constantly after the DPF was cleaned? 29 Aug 2018 (Ask HJ)
    I have a Ford Focus 1.5 diesel, which I bought very recently second-hand from a main dealer. A couple of weeks ago a fault code indicated a blocked DPF....
  • Is Cazoo any good? 13 Mar 2020 (Ask HJ)
    I’ve seen a selling site called Cazoo. I’ve not heard of it before. Is it reputable?
  • Fiat Qubo 1.3 Multijet 95 Trekking - Engine management warning light 24 Jan 2015 (Forum)
    On collection I was told the problem was a faulty air temperature sensor and that I owed £250. I explained the car was still within warranty and the bill was then removed. Following this episode I have been reading in your columns of problems with the dpf in the Fiat 500 version and I have found myself driving up and down the A12 so that similar problems don't occur with the Qubo.
  • Does the Volkswagen Passat suffer from corroded brake discs? 11 Aug 2010 (Ask HJ)
    I have a 2008 2.0 Volkswagen Passat TDI that I have just taken for its second service with 24,000 miles on the clock. When I picked up my car, I was informed...
  • Peugeot 207 - Engine warning light 28 Oct 2014 (Forum)
    We took the car to the main agent and after 2 hours of diagnostics the ECU fault codes were P1336 and P1340 but they didn't have a clue as to why, as the car was running perfectly. They contacted Peugeot Technical who advised that the error codes indicated a "misfire caused by short journy use" despite being told by the main agent that there was no misfire and  that the car was mainly used on fast journeys.The main agent  have reset the ECU and the engine management light is now working normally.
  • What five mid-sized cars should I consider? 4 Aug 2015 (Ask HJ)
    Four years ago I bought a Toyota Avensis Tourer which is now coming to the end of its five-year warranty and I’m thinking of replacing it. What I’d like...
 

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