Ask Honest John

Most recently answered goodwill questions
I bought my 55 plate Audi A3 2.0FSI second hand from my local Audi Dealer at 50K miles. It's been serviced by them for the last 3 years and it's at 69K miles now. Good car. Recently the clutch started...
I have a Honda Accord Tourer on an 05-plate with 102k on the clock. There has been a smell of exhaust fumes in the cabin since back in December which I have dealt with by having the recirculate air function...
My Jeep's 3 year warranty ran out in May 2010, but the car has only covered 42000 miles to date, with regular dealer service. The auto gearbox has failed suddenly and totally and Chrysler Customer Service...
We have had a total engine failure on our Espace 2.2 dCi and are wondering if others have has similar problems. Basically it started with engine losing power and flashing ‘Injector fault’ on the dashboard....
I would like some assistance with how to approach Volkswagen as my 5-year-old Golf Plus (2005 with 44,000 miles) has now become the latest in a long line of failures of the Teves Mk 60 ESP. I noticed that...
Thank you for your advice re the Volkswagen Jetta ABS/ESP Unit. Armed with your reply to the query, I confronted Volkswagen Customer Care. The outcome was that the charge was reduced from £1,228.98 to...
My 2007 Audi A3 is less than four years old, has done less than 34,000 miles and has a full Audi service history. Last week the ESP warning light came on so I tried to book an appointment with my local...
Reading the letter and your reply in Motoring Lifestyle, I thought you may be interested in my current problem, which hopefully will be resolved on Friday. I have 2006 SEAT Leon that has covered just 26,000...
I have just had to pay £1,365.46 to replace the ABS/ESP pump of my 4-year-old Volkswagen Eos, which has covered 27,500 miles only. The car was bought from a Volkswagen dealer in Cheshire and was just four...
Driving my Mercedes-Benz E350CDI estate to Barrow in Furness on Thursday, the car told me it was low on oil. I checked and it was. Because I was unsure what the problem was I phoned South Lakes Mercedes-Benz...
 

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