Rich man, Porsche man

I read the emails about Credit Hire and would broadly agree with you and the insurance expert: better deal with insurers yourself and the good ones sort it out quicker and more easily than ‘Accident Management’...

I'm being offered a replacement vehicle while my Honda Accord is repaired. Should I accept it?

My 05 Honda Accord Estate CDTi was recently badly damaged by another driver while it was legally parked and unattended. My insurance company are almost certain the other driver's insurer will concede fault...

Mental rental

What please is the ‘Credit Hire Racket’? What frightened me was that VC had, apparently received a written assurance from his Insurance that all was ‘done and dusted.’

Will I incur costs for a credit hire car if I dispute the valuation of my damaged car following an accident?

My 2004 SEAT Altea 1.6 Stylance was written off in a rear end shunt. My insurance company agreed I am not to blame. They have valued the car at £5100, which is less than What Car? says I can buy one from...

Snatch and grab

The credit hire scam will only be defeated by motorists choosing to insure with insurance companies who stand their ground against these vultures, causing unacceptable loss of underwriting business to...

Irreparable damnage

I work within the car body repair industry and you are right in branding it a semi-legal rip-off. It is becoming virtually impossible to run a car body repair business without being bullied into using...

Skidsophrenic

I had an accident in icy conditions almost 2 years ago on a freezing evening when I stopped at the scene of another accident where a car had overturned due to black ice. Then, a few seconds later, a third...

Bumping up the premiums

There has been a lot of airtime spent on the subject of large rises being imposed by the insurance industry on UK car owners. All the usual excuses have been aired from increases in young driver claims,...

Accident Mismangement

My parked RAV-4 was hit by a car that did not stop. Fortunately the incident was witnessed and on being confronted the driver admitted responsibility. I wished to take my vehicle to my local Toyota dealer,...

Crunch credit

There's an old Court of Appeal spot hire case called Mattocks v Mann (mentioned in Clark v Ardington actually) where a woman hired for a year and recovered all the hire charges because the insurers took...