My insurer won't cover my new car without a tracker installed - could you recommend one?

I’m taking delivery of my new Porsche Macan this month, and my insurer, whom I’m happy to stay with, will only insure it if I have a tracker fitted. There seem to be plenty of options available. The car...

My neighbour has been wrongly accused of using his phone in his car - what do you advise?

Yesterday, my neighbour received a letter accusing him of using a mobile while driving. It was a vehicle he has never owned or drove, what is his next step?

I was charged by a French car hire company for a driving violation - is this a scam?

I hired a car at Toulouse airport for 10 days in June. I'm unaware of any traffic violation during the hire, but late in July I received a letter from the car hire company telling me that they gave my...

Received notification of vehicle change of ownership from DVLA - is this a fraud attempt?

A friend of mine recently received a letter from the DVLA saying that they had received a registration for a change of ownership of the vehicle he is still owning and driving. They asked him to contact...

My daughter's car was hit by another car and we now can't contact him - how do we make him pay for the damage?

My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....

A pavement parked car forces my daughter and pushchair onto the road to pass - is this a police or council matter?

My daughter with her pushchair often goes down a road where there's a Range Rover parked on the pavement, not completely but enough to stop her getting past with the pushchair. She cant cross over to another...

My number plate has been cloned - what steps should I take to sort this out?

I returned home from work to a letter from a PCSO advising that my car had been recorded as travelling at 39 mph in a 30 mph area. As the car make and model was likely to have been supplied by Swansea,...

I don't know who was driving when we got a speeding ticket - can I be done for failing to notify the police of the driver?

I recently received a speeding ticket. However, I don't know whether myself or my wife were driving at the time of the alleged offence. I've told the police this, I have also told them we have checked...

Could I be prosecuted during the two minutes of the year that I'm not insured?

I've just renewed my insurance with Be Wiser for the forth year in a row. I just noticed that the cover for this year ends at 23:59 on 3 July 2017 and the new starts on 00:01 on 4 July 2017. That leaves...

Are touchscreen systems just as distracting as using a mobile phone while driving?

As the law is now taking a tougher line with drivers using mobile phones while on the move, are the same sanctions being used with those who use in-car touchscreen features, as are being found in more...