Dealers don't seem bothered about selling us a car. Should we wait?

We're looking to change our car, and fancy either a Jaguar XF Sportbrake or Mercedes-Benz C-Class. The experience with the Mercedes dealership has been poor, they don't seem interested in selling a car...

The DVLA is keeping people's passports and documents. Please help.

The DVLA has kept my biometric residence permit (BRP) with them since 25 May! I am an ER doctor and I need my BRP urgently for my Visa application or else I will lose my job! I have sent them repeated...

My logbook has been 'lost' at the DVLA for months. What's going on?

I'm in the process of buying a Japanese import car. The seller has applied to the DVLA to obtain the V5 logbook but after weeks of waiting and weekly calls requesting an update: nothing! When the seller...

When will Mod 2 tests restart?

I have been visiting the the Gov website to find when the Mod 2 license applications will open. However, there is no info. I have already done my Mod 1 last year and don't want to miss the chance to do...

I need to renew my licence. Is the DVLA delay major?

I need to renew my over 70s driving licence. On 21 August, I will be 85. Is it better to apply now, or wait until nearer the time of expiry? I'm reading all sorts of conflicting comments about the current...

I can't get through to the DVLA to sort out my licence renewal. What should I try?

I’ve tried to renew my licence (over 70) online but DVLA can’t match my details to anyone on their database. I have an original paper licence and we have lived at our current address for 29 years. However,...

I have glaucoma but can't get an eye test currently. Can I still drive when my licence expires?

I have sent my driving licence renewal form to the DVLA. It expires in August. I'm 73 and have glaucoma. My eye problem means I have to have a field test by opticians but they are not doing this at moment....

DVLA has my passport and I can't get it back. What can I do?

I sent my passport to DVLA but I need it for a holiday in August and haven't had it returned. I don't know what I can do.

Dealers seem to be very unhelpful about ordering a new car, what's going on?

I want to order a new Skoda Kodiaq. You'd think that Skoda dealers would be biting my hand off post-lockdown, but no. They don't know what models they can order and they don't know what delivery date they...

Is the DVLA dealing with delays at the moment?

Are there delays from the DVLA with renewing driving licences?