An AA inspection found an oil leak in my new car - how do I guarantee the dealer fix it before buying?

I'm buying a 2012 Ford Mondeo Estate from a trade dealer. Before committing I decided to have an AA inspection. The inspection found oil on the lower engine cover so I've asked the dealer to have a look...

My Nissan Juke needs a new gearbox - how do I make the supplying dealer pay to replace it?

My 2012 Nissan Juke CVT has developed a transmission problem and requires a new gearbox costing £7000. The car has only done 28,000 miles and we bought from new. It has been serviced and maintained by...

A rock cracked my car windscreen - should my insurer fit a genuine Mercedes-Benz replacement?

My Mercedes-Benz (bought in March 2016, from new) has just suffered a cracked windscreen as a result of a stone from the road hitting it. Am I entitled to insist on a genuine Mercedes-Benz front windscreen...

I've paid a deposit on a van I no longer want - can I get it back?

I saw a Citroen Berlingo van for sale but it didn't say anything about the service history. When I enquired I was assured that there was some but the book had been misplaced. I looked at the MoT history...

Dealer is refusing to refund for work done on a faulty van - what are our options?

I recently purchased a used Volkswagen Transporter T5 automatic from a used car dealer. The van came with very little service history and due to its mileage (130,000) we decided to have the timing belt...

BMW refuse to give me a goodwill contribution for my disintegrating brake pads - is this a lost cause?

I have an ongoing dispute with BMW about my 2013 BMW 320D Touring. The brakes (original - total miles 32,000) suddenly started juddering on a journey and after closer inspection the surface of one of the...

The air con in my i10 packed up - is this covered by Hyundai's warranty?

The air con in my 2014 Hyundai i10 packed up while driving. Could this be a sudden leak or something more expensive? I think I saw somewhere that air con problems are not covered by Hyundai's five year...

Can I replace my DMF with a solid flywheel?

I've got a 2008 Volkswagen Golf which requires a new clutch and dual mass flywheel. I've been told it's a lot cheaper to replace it with a solid flywheel. Is this the right thing to do or should I keep...

Ford refuse to fix my car under warranty - what do you advise?

I bought a Ford C-Max from Fords of Winsford (not a Ford dealership) in May 2016 and have subsequently had it serviced at Burns Garage (Ford) in my home town. According to the Service Book, the car was...

Should Volkswagen replace my my Golf's EGR for free?

I own a 2011 Volkswagen Golf Mk6 1.6 TDI, bought in in December 2015 from a local independent Volkswagen dealer. My mechanic noticed a water leak after I mentioned the coolant light coming on a couple...