What should my granddaughter do with the registration book for her written-off car?

My granddaughter recently had an accident, not her fault, and her car was written off as a total loss. After eight weeks the third party insurers sent her a cheque in full settlement without even contacting...

Has my accident claim been hijacked by an accident management company?

I was involved in an accident. A car ran into the back of my stationary car at approx 40mph and the driver immediately accepted liability, as have her insurers (RSA). The next day I received two calls,...

Crashing in - accident data

Further to your response to CS of N19 regarding a collision with a police car, you may like to know that - certainly for Metropolitan Police vehicles - most (if not all) are fitted with a data recorder....

Back where you were before

Please could you direct me to the location on your website where you have given advice to readers who have been involved in an accident, in which the damage to their vehicle is entirely responsibility...

The police withheld my vehicle following an accident and I am now in financial trouble. Can you help?

I was involved in a fatal accident with a pedestrian in 2008. I was not at fault and no prosecution was brought against me, however, my car was taken for examination and rightly so. I was self-employed...

My car's suspension was repaired on one side following an accident - should both sides have been repaired?

I was involved in an accident, not my fault, and the side of my car was damaged by a motorbike sliding along the ground. The insurer authorised the replacement of just one strut and one shock absorber....

I've been involved in a non-fault accident. Should I use the other party's insurer's 'Accident Assistance' service?

I have been involved in an accident which has left my vehicle badly damaged, but usable. The other party (farm tractor and trailer) suffered no damage, but his trailer caught my rear driver's side wheel...

An oncoming car hit mine whilst overtaking parked cars. Who is at fault?

I was recently hit by an oncoming vehicle who was overtaking several parked cars on her side of the road. She was considerably over the centre of the road, onto my side. The road is a single carriageway...

Out of controlled

I write with reference to an incident that occurred whilst driving a brand new MINI. I was driving on the M1 and whilst changing lanes the car lost stability. It felt as if somebody had grabbed hold of...

I hit another car whilst reversing - whose fault is it?

I was reversing back into a parking space parallel to the kerb. I was facing the direction of the traffic coming towards me, so I reversed a metre or so to get a better view of the traffic coming towards...