Who's at fault

I was involved in a shunt last week in a motorway services car park. I believe the other driver to be at fault and they appeared to agree at the scene, however now that I have contacted the insurance...

I can confirm that Suzuki's Accident Aftercare service offers a good service for consumers.

You have expressed your worries recently that manufacturer-recommended accident aftercare might be tarred with the same brush as accident management companies and credit hire operators. But the Suzuki...

Do the police have any right to close roads for up to ten hours following a fatal accident?

When a fatal accident occurs the police close the road for up to ten hours to investigate a possible 'crime scene’, but a serious crime, if any, is seldom detected. This may be all right where there are...

Dangerous bonnet catch

My 21 year old son has a Clio Campus. 11 months ago the bonnet catch was checked in line with Renault requirements by a Renault dealer. A few weeks ago the bonnet opened whilst he was driving, destroying...

Contacted about an accident which did not happen

My friend has received a telephone call from India or simila, from an insurance company (RSA) stating that she had an accident in a supermarket car park on a date and at a time when she was at work and...

Please advise your readers to sue the other party directly in case of an accident, rather than go through the insurance.

Please advise your readers, if they suffer a car accident that is not their fault, to sue the person responsible if they do not get suitable redress from that person. It’s a waste of time claiming on your...

Which accident management?

My wife has been offered free Honda Happiness Accident Management for her three year old Jazz. In view of the adverse comments about 'accident management companies' is it a good idea to accept, and if...

Where can I report nuisance text messages canvassing for personal injury claims?

I was the no-fault front vehicle victim of a three-car shunt in October 2009. There were protracted delays to the repair of our car, leading to five weeks' hire of a courtesy car. I was nervous of the...

Rear shunt safety measures

My daughter has been rear shunted twice in the last few days. On each occasion she banged her head on the steering wheel resulting in two black eyes. She does not sit near the steering wheel, so I am concerned...

Where can I report nuisance text messages canvassing for personal injury claims?

I received a phone call today at 16.25 from Hassan from Claims Online. He said that someone at my address had been involved in an accident and was entitled to £2-3,000 in compensation. There has been no...