Why are the rear brakes in my relatively new BMW 2 Series already worn?

I own an 18 month old BMW 2 Series Active Tourer which has just had it's first service at 17,100 miles. I'm told that the rear brake pads are worn and need replacing (£275). Having owned many cars, I've...

Why does the gear stick get stuck in third gear on my Citroen C4?

My Citroen C4 refused to start today. I can't move the gear stick from parking to any other position unless I press on the brakes. When I do move it, the message "put auto box in place" comes up. When...

The engine in our car keeps cutting out and losing power - what's wrong with it?

Our 2007 Ford Fiesta 1.4 TDCi broke down on Sunday evening. The engine cut out at 75mph. It started up again and revved fine, but came up with 'Engine System Fault' and an Amber Cog with and exclamation...

The aircon has failed twice in my Ford Focus - is Ford liable?

The air conditioning on my Ford Focus has failed twice in 18 months. A new Ford compressor/pump was fitted 18 months ago after screeching noises and smoke coming from under the bonnet. This has happened...

There's an intermittent noise coming from underneath my car - what is it?

I have a 2006 Kia Picanto, 58,000 miles. For the eight years I have owned it, it's has been more or less problem free. Now, after I've been going for about 10 minutes at reasonable speed, there is quite...

Do I need to replace all four tyres on my BMW if the front two are wearing?

My BMW agent say that it isn't recommended that (in my case with wearing front tyres) the front tyre pair should be replaced without the rears being replaced at the same time. The reason is that the 4WD...

Should a clogged windscreen washer pump be covered under warranty?

The windscreen washer nozzles on my wife's 2014 Ford Focus gives hardly any output. It appears to be a common problem caused by a clogged filter on the windscreen washer pump. We have been quoted £75 (one...

The garage doesn't know if my van needs a new cam belt - what should I do?

My Volkswagen Caravelle T5 needs a 100,000 mile service. There's some confusion about the frequency of a cam belt change and the dealers are all saying different things. They can't tell from the national...

My garage fitted a new DPF recently, but the same fault has reoccurred - do they need to fix it?

In June, on long trip, my 2010 Nissan Qashqai+2 lost power and ground to a halt. I got the car back to my local garage who fitted a new DPF and EGR on 8 June 2017 (costing £1384). I've been to France and...

What is the noise under our van when we do speeds over 50mph?

Every so often we hear a noise under my wife's van as if the exhaust is hitting the chassis. The strange thing is that it only happens at speeds over 50mph, never when going over speed humps or potholes....