I suggest that drivers should price repairs from local garages if their cars are written off.

I’d like to offer a tip from a long-retired cop. When your car suffers accident damage and there is any possibility of an unwanted write off, first have it appraised by your local small man before letting...

Honda were generous in helping to repair an ABS failure on my 9-year-old Jazz.

I wrote to you recently about ABS failure in my Honda Jazz. Due to the excessive cost, I contacted Honda directly, hoping for some assistance. Bearing in mind my car was secondhand, nine years old and...

Where can I have my Peugeot 407's ASC/ABS module repaired?

We have a 2007 Peugeot 407 with 73,000 miles and just after the MoT about three weeks ago a light appeared on the instrument panel indicating the ASC was off. We have taken it to the local Peugeot dealer...

Is it common for Skoda Citigos to suffer warped brake discs?

My daughter’s 2012 Skoda Citigo recently developed steering wheel judder when braking. She took it to a Skoda dealer who charged her £189 to replace pads and brake discs. The mechanic said that the discs...

Why did my daughter have to pay to keep her damaged Micra starter motor?

My daughter's Micra recently broke down in Swindon. The AA were called and she was towed to an AA recommended garage. The garage found that the starter motor had burned out and had to be replaced. After...

Could you clarify how workshop rates are set for my mother?

Please would you clarify something for my mother, who is over 80 and thinks that the garage is trying to 'diddle' her. Her car is more than ten years old, and doesn't do much mileage at all. The garage...

Can my 2007 Vauxhall Astra's sump plug have been damaged during servicing?

I just had a 2007 Astra serviced. They said that the thread came out with the sump plug and they had to fit a helicoil. It is a steel sump, so I do not believe them. I had to pay to get the car back. Any...

Our new Honda FR-V's engine problem is being blamed on us - what can we do?

My Honda FR-V 2.2iCTDI, bought from a Honda dealer on 3 February 2013 with a warranty, broke down on the M25 two weeks ago. The engine began smoking and revving on its own, so we pulled over and switched...

Why do insurers attempt to rip people off for repairs?

My experience with an insurance company and its "preferred" repair garage illustrates why car insurance premiums are so high. Last year I had to make a claim for damage done to my car. The insurer's nominated...

Why do insurers attempt to rip people off for repairs?

My experience with an insurance company and their "preferred" repair garage illustrates why car insurance premiums are so high. Last year I had to make a claim for damage done to my car. The insurers nominated...