DVLA have mislaid details of a motorcycle we sold - do you have any advice?

My son sold a motorbike back in the spring. Nothing wrong with the deal. He sent the relevant bits off to the DVLA next day. Now, six months later, the DVLA said he would be responsible for any fines etc...

Bought a car but can't drive it due to missing paperwork - what can I do?

A few weeks ago I paid a deposit for a used Ford Focus ST. The car had a private registration, but the dealer said the paperwork was with the DVLA for the issue of a new plate. After a few days I grew...

How can I prove the sale of my son's Piaggio scooter?

My son sold his Piaggio scooter on 20 May. I completed the details of the new owner and sent the V5C to the DVLA, leaving him with Section 10 V5C/2. I have had a letter from them this week informing me...

Why does our new "one previous owner" car now have two previous owners?

In October 2012 I purchased a Ford Fiesta, 2010 plate, 8000 miles from a main dealer. We were told it had one previous owner. After a delay due to the wrong paperwork at the dealers I have now received...

Car documents still show registered keeper as previous keeper - how can I change this?

Four years ago I bought a 2-month-old pre-registered Mazda 3 with seven miles on the clock from a main dealer. Obviously, it had never been driven much. I paid for the car and have the receipt. Still,...

When does a car fully transfer to its new owner?

I've just sold my car and I'm uncertain as to at what point it will legally transfer to the new keeper. I have prepared a handwritten receipt that both buyer and seller signed at the time of transfer....

Is it illegal for a car sales company to sell a car when they can't transfer ownership immediately?

In May I ordered a new car from an internet car broker who then went into liquidation and could not be contacted. Fortunately I paid the deposit by credit card and claimed my money back from the credit...

Does transferring a car to a new owner cancel SORN?

Last year the DVLA registered me as the new keeper of a 1936 Alvis. The car was at the time registered on SORN which was due to expire nearly a year later. I contacted the DVLA's Enforcement Centre where...

Is this deal on a new Toyota RAV-4 too good to be true?

I'm about to purchase a new Toyota RAV4. The local dealer is quoting £25,245 for a cash sale whereas an online company (www.broadspeed.com) has quoted me £22,781 for exactly the same specification car,...

Can't get the V5 for our new car for another three months - is this normal?

My daughter recently purchased a pre-registered Renault Scenic. She paid cash. She was never presented with the V5C to countersign for transfer of ownership. She has subsequently enquired about the V5C...