Who is liable to repair these faults?

I recently bought a second car and on my receipt it states three months warranty. On contacting the dealer he now says it is on major components only, I didn't receive a booklet or small print on the warranty....

Would you recommend the new Skoda Octavia model?

In 2004 or thereabouts, you spoke highly of the then new Skoda Octavia. I purchased a new Elegance 2.0 TDI DSG with ESP and Sat Nav in mid-2006. The car has now achieved 90,000 miles of totally trouble-free...

Would you recommend the 2008 BMW 520d SE or the Mercedes-Benz E220 CDI?

I have found two saloon cars for a similar price. Both are 2008 models with full service history and will come with a 2-year warranty. The dealer will take my wife's car as a trade-in. The cars are a BMW...

Which small car could replace our increasingly-unreliable 2006 Ford Fiesta?

We have a 2006 Fiesta 1.25 petrol Zetec 3-door that we have owned for six years. It has broken down twice in the last year (a plug of some sort let water out of the engine, and a front suspension spring...

Why isn't the water pump on my son's Audi Quattro covered under warranty?

I have previously raised this issue with you. The waterpump of my son's Audi Quattro failed causing subsequent damage and the extended warranty company have refused the claim stating that the unit had...

Gearbox failure on a Clio

I have a 3 year 3 month old Clio sport with 38k on the clock. The gearbox struggles to go into 4th gear and the garage inform me that I need a new gearbox as the synchro is broken. I expected the gearbox...

Problematic Audi - where do I stand?

I bought an Audi A4 Avant S-line from the Audi Dealership in Worthing in October last year. It had 12 months approved waranty. From the day I picked the car up I noticed the following faults - large chip...

Why do you not support the independent garage sector?

As an independent garage owner, I take issue with your warranties and servicing comments. To say “fiddle around and mess it up” implies the independent sector is made up of a breed of inferior technicians,...

Do I have redress on a Subaru Impreza import from Japan that has developed a misfire?

My problem involves a Subaru Impreza that my son bought through an online Japanese importer. This is a Japanese-based outfit that brings specialist cars to the UK. He gets his cars hosted on forecourts...

Extended Warranty purchased - Mazda were aware of technical issues during original warranty

Hope you can help me with this query, I have a Mazda 3 Sport 2.2 Diesel 2010 Model. The warranty on the vehicle ended in December 2012 but I took out the extended warranty for another year. The vehicle...