What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

How can I dispute an insurance write-off?

A car reversed into my son's motorbike while waiting for traffic to move and my son's bike sustained fairing damage
After six weeks in the insurance compound, the insurance company considered the bike a write-off.
We bought the bike back but every time I call the insurance company to dispute their classification they refuse to put me through to the assessor.
What can I do?

Asked on 29 October 2021 by Radwan Labban

Answered by Sarah Tooze
I am not sure what write-off category your son's bike has been classified as - there are various ones which will affect whether the bike is repairable.
I would advise getting an independent assessor to inspect the bike.
Similar questions
If a car has been written off can the owner buy it back and then have it repaired at their own expense?
I have never bought a category A, B or C car. However I'm looking to swap my ageing 57 plate Nissan soon and I've noticed a Ford Kuga for sale that is a Cat S write off. When I asked what structural damage...
I'm interested in a Cat N (listed as Cat D) vehicle and wanted to know if there is any way to find out the details of how the car was damaged. The garage selling it are telling me it was just external...
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer