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  • Why can't I warranty the battery for my car if I only do 1500 miles a year? 24 Jan 2017 (Ask HJ)
    I own a Suzuki Wagon R+ automatic. I am disabled and only drive about 1500 miles a year. Last week I had to call out the RAC because my car wouldn't start....
  • Can a car sitting around stationary cause the air con to break? 22 May 2020 (Ask HJ)
    My 2018 Audi SQ7 is now on 28,000 miles. It has no air conditioning. When I start it, the light on the A/C button is initially on but goes out a few seconds...
  • What have I done? 10 Sep 2005 (Forum)
    I've been looking for a trusty car with lowish milage for around £5k for my use to supplement the still awaited Grand Scenic which will be MrsS's main car. Slowly resigned to fact that a decent Pug 406 coupe was out of reach so have been checking the staff intranet site for an ex-company motor.
  • BMW 5 Series Touring - Arnold Clark - Any Advice 25 May 2021 (Forum)
    Hi All.  So I'm in the market for a new car, I'm trading in a reasonably well looked after Kia Ceed 4 from 2015.  I'm looking at 520d, the car is lovely is fairly low miles considering it is a 2017 plate (21000miles), however am I fool for considering their warranty - 24 months for £400 and their service plan £250 for 2x service and 2x MOT.
  • Audi A4 diesel saloon - Low-mileage turbro failure 28 Aug 2013 (Forum)
    I recently suffered a severe power reduction while motorway driving. My car was 21 months old, I'd had it from new and it had done 25000 miles. It then used a litre of oil in about 6 miles to the garage and subsequently the turbo, exhaust system and DPF had  all to be replaced, fortunately under warranty as estimated cost was £6,000.
  • Help to choose a small car 11 Jun 2008 (Forum)
    I'm looking to buy a small car which is mainly to be used in London. Both my daughters want to learn how to drive, so the vehicle must be easy to insure. I have £5,000 to spend. I saw a 2005 Panda Eleganza at a Fiat dealer for some £4.5k and they would also give me a 1-year warranty in addition they would have the vehicle serviced and MOTed prior to delivery.
  • Volvo S40/V40 (1996 - 2004) - 1.9D Cambelt 6 Jan 2008 (Forum)
    They've said that if it was a part failure, then we are covered by parts warranty, but have now said that an oil pump seized ! Convenient! Many cars don't drop valves, etc, when a belt goes & I'm trying to find out if this is the case with the V40? Any other advice would also be useful, especially as I may be arguing the case with the dealership.
  • VW Passat (Help,Help) 22 Jun 2005 (Forum)
    I have seen a VW Passat Highline TDI (130BHP) for £12699 54 plate advertised in an non VW dealership. I have contacted them and they advised me that it was a British Spec car. On contacting my VW approved dealer to see if they could better the price, he advised that there was no way that he could better the price and at that price it must be an import and that servicing the car would be more expensive and if I where to use the warranty it might take wks/months to get fixed as it may have differant gear box for example and that when I traded it in I would get less for it.
  • Valuation of car - please help 13 Mar 2003 (Forum)
    Hi, My mum has a renault scenic which she brought from Motorpoint in 2001. She is now considering selling the car privately and I was hoping you could help me put a valuation on it. The specification is as follows: Renault Scenic 1.6 Monaco (top of the range) Full UK Specification Extras added at purchase include: CAT 1 Alarm System 3 Year Gold Warranty Silver seal paint protection - (3 years?)
  • Why did my dash cam void my insurance? 13 Apr 2021 (Ask HJ)
    I had a dashcam fitted by Halfords into the fuse box. I informed my insurer, who informed me that cover was therefore removed by the underwriter. I had...
  • Mazda MPV 2002 - Discovered fault after 3 weeks, where do I stand. 5 May 2010 (Forum)
      Should the dealer be liable or am I on my own?  Under the sale of goods act it states I am allowed reasonable time to ensure the car is in satisfactory condition, but what is a reasonable time?  It also states that the car should be fit for purpose, as it is it isn't, but does this apply to used cars as well as new ones?
  • Mazda 2 - Mazda 2 suspension problem 8 Sep 2016 (Forum)
    He tells me that he is going to replace the suspension and no further problems should occur. The dealer also offers 1 year warranty on the car. Being almost ignorant about cars, you can realise that after this discussion I am worried on the quality of the car I bought. Does anyone have any experience on these issues? Is such a problem normal/simple to fix?
  • Pits stopper 2 Jan 2010 (Ask HJ)
    I recently purchased an 11,000 mile 2007/57 Mercedes CL63 AMG from a private seller. After taking it to the main dealer for a service and reporting a judder...
  • …of particulate interest 14 Feb 2009 (Ask HJ)
    When Renault increased the power of its 1.9 diesel engine from 120 to 130 bhp they put a particle filter in the exhaust system to clean up the emissions....
  • Golf Mark 7.5 / 2020 - Owned used car 1week, sidewall puncture cheap tyre 8 Aug 2024 (Forum)
    The car comes with 2 years used approved warranty which as usual doesn't cover tyres, as classed as wear/tear .... but could we have any come back given we're within the initial 14 days within which no quibble exchange is possible?
  • Vauxhall Corsa - Bought a used car and had it delivered. 21 Nov 2021 (Forum)
    I also have a 1 month warranty with them but im new to buying used cars so not sure where i stand with a geometry issue.   Thanks for any advice. here is the mot printout.   https://ibb.co/0QpXm8h 0
  • MINI power steering pump failure - Should the dealer pay? 13 Dec 2013 (Ask HJ)
    The power steering pump (PSP) has failed on my wife's 2004 MINI. I understand that this is a common problem and my local dealer has refused to offer any...
  • Ford Fiesta ST LINE 1.0 18 plate 5 door - Electric windows have a mind of there own 6 Sep 2021 (Forum)
    Hi All My wife's fiesta passenger door window is playing up, it sometimes goes up and down a few times when you try to put the window down and stays down and cant put it up , it does the same on the door controls and using the drivers controls. It usually cures itself if we stop and turn the engine off then back on. its a few months out of warranty so I can try to fix it or a car electrician but I would like to try first.
  • 198 miles later and an engine fault develops 7 Feb 2017 (Forum)
    Clearly this car has some sort of a problem. It does have a 3 month warranty but I have totally lost trust in it. After 19 days and 198 miles can I demand my money back? Thanks for your advice!
  • Disadvantages buying from brokers? 20 Mar 2015 (Ask HJ)
    Discounts offered from brokers seem very attractive, but are there any disadvantages in buying from a reputable broker as opposed to buying from a local...
 

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