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Car declared a total loss, can I get a refund on my insurance premium? 30 Jun 2022 (Ask HJ)
My car insurer recently cancelled my insurance after declaring a claim I made was uneconomical to repair, resulting in a total loss. I have emailed them... -
DVLA hasn't responded to my licence application - can I still drive? 3 Jun 2020 (Ask HJ)
What is the latest news on renewal of driving licences for over 70s? -
Are all oil brands of 5W/30 equal? 2 Jan 2020 (Ask HJ)
My car maker advises fully synthetic 5W/30 engine oil. Are all oil brands of 5W/30 equal? -
Does historic vehicle tax require the vehicle to be insured? 12 Sep 2019 (Ask HJ)
I have acquired a 1978 motorcycle which I will be restoring. I have accordingly applied for a SORN, with the intention of applying for historic vehicle... -
My friend damaged someone's uninsured car - should she just settle it herself without involving her insurance? 9 Jul 2018 (Ask HJ)
My friend's caused slight damage to a neighbour’s car, which was parked on a public road. She admitted liability and asked for his insurance details. He... -
My actuator constantly leaks and is just out of warranty - what can I do? 22 Mar 2017 (Ask HJ)
I purchased a 2012 Citroen C4 Grand Picasso and within 30 days it was leaking fluid onto my driveway. I took it back to dealer and they wiped away the... -
Need a used family car for £8k - any recommendations? 22 Aug 2014 (Ask HJ)
Our 2005 Ford Mondeo Estate has suffered a terminal fault and we need to replace it with used car. We don't necessarily want/need another estate and have... -
Buying a first car - Fiat Panda or Peugeot 107? 2 Jun 2014 (Ask HJ)
I am looking for a group 1 insurance car for my daughter who has passed her test. I have seen two models she likes at a local garage: one is a Fiat Panda... -
New car paint protection 5 Jul 2013 (Ask HJ)
It was nine years ago that I followed your advice and gave my brand new Citroen Berlingo a good 'seal' with Autoglym. I now need to downsize (and go... -
Which modern manual diesel MPV doesn't have a DPF or DMF? 1 Jul 2012 (Ask HJ)
I have not once had a diesel engine related problem despite having diesels since 1985. In an attempt to preserve this record, the replacement for my 2007... -
Should I worry about black oil? 26 May 2012 (Ask HJ)
I have just picked up my HDI Citroen C3 Picasso from its two year service (25,000 miles) and on checking the oil level the oil is black. On lifting... -
Thanks to Robins & Day for eventually repairing our Peugeot 107's clutch. 6 Feb 2012 (Ask HJ)
I purchased a new Peugeot 107 in late September 2008 for my wife. It has always been serviced where it was purchased: Robins & Day in Morden London. It... -
Down-underhand tactic 20 Feb 2010 (Ask HJ)
My wife and I are Australian travelling to UK and Europe arriving in April. We are going to be touring for 2-years and after an initial 4-week spell in... -
Pain in Spain 15 Aug 2009 (Ask HJ)
We own a property on Formentera, which is a small Spanish owned Island near to Ibiza. We pay Spanish local property tax (IBI) and for refuse collection... -
What do you recommend as a replacement for a Toyoto Yaris Verso? 24 Jul 2025 (Ask HJ)
My wife has had a Toyota Yaris Verso for 21 years from new. It meets all her needs but it is getting a bit tired. She is looking for a replacement and... -
Is a cam belt covered under an extended warranty? 16 Jan 2023 (Ask HJ)
I am looking to buy an eight-year-old Citroen C4 Picasso from a main dealer. The cam belt hasn't been changed and the dealer says it is not due until 10... -
Should I use Shell V-Power for 2016 Volkswagen Touareg? 3 Apr 2022 (Ask HJ)
I am purchasing a 2016 Volkswagen Touareg R Line. Is there any benefit in using Shell V-Power diesel with this car? Also, at the end of each journey will... -
How do I stop electricity theft from my home charging point? 28 Mar 2021 (Ask HJ)
I've ordered a Volkswagen ID.3 as my next company car and I'm planning to install a home charging point on my driveway. However, I'm a bit concerned about... -
Can we use our VED exemption on another vehicle? 5 Feb 2020 (Ask HJ)
My wife got free car tax when she got PIP when she had her private car. She now has a car on the Mobility scheme. Can we use her entitlement for free road... -
Why can't I find an affordable used car with a full service history? 21 Nov 2017 (Ask HJ)
My beloved Citroen C1 has recently been written off as a Cat D so I need to find a replacement. I'm looking to spend no more than £3500 and want to buy...
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