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• Legal Advice Sought 22 Nov 2005 (Forum)
  My motive for posting is this: I have to assume I am going to have a battle with a customer service dept and don't want to end up looking very silly. I will keep it as brief as I can. 3 weeks ago the brakes on my car partially failed (whilst stationary thank goodness). Not being a mechanic of any sort I called out a well established breakdown company and they very kindly put my car on a flatbed truck and drove it to the local branch of a national brake and tyre place.
• Golf 1.4TSI DSG CABRIO GT - Problems, problems 28 Aug 2016 (Forum)
  Bought this car new 18 months back. In a lot of ways it is a great car, but I have had way too many problems. My history in brief; I am 59 and have been driving since my 17th birthday. I have owned my own car since I was 25, so that round 34 years.
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  Is my BMW with Comfort Access vulnerable to keyless theft? 12 Aug 2019 (Ask HJ)
  With all the recent publicity about the theft of modern keyless vehicles via the use of relays could you please qualify a question I find difficult to...
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  Why doesn't Hyundai's 5-year warranty cover a bearing failure on my Santa Fe? 22 Jun 2010 (Ask HJ)
  I would like your advice please on a problem I have with Hyundai. I think you would agree with me that one of the biggest selling points for the Hyundai...
• Peugeot 308 - Garage have sold me a faulty car 10 May 2022 (Forum)
  They fixed this and had Peugeot pay for the claim. 72 hours after they handed my car back, the same thing happened again limp mode on a motorway at 70 mph with both engine management light and service light in red. This was yesterday and they full inspected and fixed the fault ( there was 8 faults recorded by my breakdown company) they tried to deliver the car back to me today, the driver heard a grating noise from the engine and told me he wasn’t happy to give me the car back.
• Peugeot 308 - Peugeot Problems!!! 6 Apr 2020 (Forum)
  We’re taking it to another garage tomorrow for a second opinion, but if anyone could give me any advice as to whether I can take this up with Peugeot, or the finance company as in my opinion a car of this age shouldn’t be having this kind of breakdown. Thanks (Edit: paras inserted so that people don't lose the will to live.)
• Seat Altea - Seat Altea Breaks Down Randomly 17 Jul 2017 (Forum)
  Any ideas what it could be (I am suprised about the gear 1 and 3 fault, since the first breakdown occurred while I was in gear 7)? And do you recommend returning the car at this point or what other steps can I take to ensure that the problem is identified soon? Thanks in advance.  
• Nissan Qashqai 1.6 Tekna Xtronic 65 plate auto - HELP!!!!!!! 2 Nov 2019 (Forum)
  Never done this mid journey before, usually only happens 1st thing in morning. Maybe irrelevant but both times in September and Saturday night the car had been standing for 48hrs in the rain? April had been standing for a couple of days in very cold temp. I do a lot of miles City and Motorway for work…Hope this breakdown is of some help.
• Rover 25 (1999 - 2005) - 01 1.6 engine/garage problems 29 Jan 2010 (Forum)
  Hello - I have problems with a Rover 25 1.6 GS Auto,Y reg, a regularly serviced and very low mileage car(33K). Broke down before Christmas - drive warning light came on, referred to handbook which said it was ok to drive at low speeds - bad knocking noise seemingly from front of the car, and it was obviously labouring badly.
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  Can I challenge insurance write-off? 7 Nov 2022 (Ask HJ)
  My daughter, a community nurse, returned to find her car had been struck by another, causing damage to a front wheel and a suspension arm with some inconsequential...
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  Spare wheels - do we really need them anymore? 19 Jan 2022 (Ask HJ)
  When we bought my wife's Honda Jazz it came with a tyre repair kit but we could buy a spare, and this came in handy when she hit a kerbstone and ruptured...
• Mitsubishi Galant 2.5 v6 sport - Taking a dealership to court over cosmetic damage 20 Feb 2012 (Forum)
  I couldn't thank the dealer enough and sat at home waiting for the breakdown truck owned by the dealership to deliver my car. It arrived as promised at 8:30pm in pitch black. the driver drove my car on to my drive and handed me the keys. i couldn't really take a good look at it as my 2 year old girl was in bed, my partner was at work and it was dark.
• Skoda Octavia I (1998 - 2004) - Contradictory cambelt advice 10 Nov 2007 (Forum)
  I bought a 2003, 53 plate Skoda Octavia vRS from a main dealer in July 2007. A condition of the sale was that the car was serviced according to manufacturers guidelines prior to collection. In addition to this as an "approved used car" it is subject to 1 years extended manufacturers warranty / RAC breakdown cover.
• Site Adverts and Pop-ups 26 Aug 2003 (Forum)
  The greater part of the site holds a lot of useful and valuable information around motoring - whether this is things such as the Car by Car breakdown, Buying/Selling Cars and Road Tests and much more or things such as the useful website list. If you haven\'t explored the rest of the site, then I encourage you to do so. This all takes a great deal of people\'s time, in particular HJ\'s.
• Advice on buying a cheap used family car? 17 Feb 2020 (Forum)
  4) Ford at almost 10 years old will need Timing belt replacement, which I will budget for, but does that mean the Mercedes will be cheaper to run as a result as I presume all other maintenance will be same thing on both vehicles? (Tyres, service, clutch etc) 5) For any car I will want to get some kind of warranty, and family members have used the AA breakdown+garage warranty in the past (35 excess, repairs up to £500 covered) and it's in the 200-250 range for a year.
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  The car I bought from a dealer looks like it's been involved in an accident - what are my rights? 26 Jul 2021 (Ask HJ)
  Five months ago purchased a one owner Fiesta from a dealer with a 12 month Ford warranty. Just after delivery, I contacted the dealer explaining that the...
• Vauxhall Zafira A - How long can an average petrol car run for? 24 Oct 2018 (Forum)
  So is 163,000 miles quite high for a petrol or is my dad worrying me prematurely also I'm going to The Netherlands this year, is it quite risky to take such a high mileage car to The Netherlands, am I better hiring a car for that trip or getting decent breakdown cover.
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  I've bought a faulty Hyundai Coupe privately - do I have any consumer protection? 16 Aug 2010 (Ask HJ)
  I bought a 2003 Hyundai Coupe 2.7 privately. The car was described as having an occasional misfire but still driving fine. When I collected the car all...
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  Taking a garage to small claims court? 8 Jun 2011 (Ask HJ)
  I had a reduced supercharger pulley fitted to my MINI two weeks ago. Three days ago while being 200 miles from home, it frayed the drive belt. Luckily...
• Freelander Campaign 2002 9 Jan 2002 (Forum)
  >>Useful underfloor lockable cubby-safe. Which you could get into with an old toothbrush. Its like waving a flag which says "Good stuff in car which you can get easily". >> The hill descent control works well. No it doesn't, it really, really doesn't. You might as ell put it in gear, leave the handbrak half on, leave the car on tickover and wander off for a cup of coffee.