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• BMW reliability again 27 Mar 2007 (Forum)
  Regardless of whether you have a full BMW service history, the dealer will never change the auto fluid. Many of these boxes are failing around the 120-150k mark - often well outside of warranty and to a cost of £3.5k plus VAT. A good independent or automatic transmission specialist can and will change the fluid for you (and any good BMW independents will recommend this anyway). This is commonplace in the US and means the 'box should last the life of the car rather than being the cause of it being written off.
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  Pricey insurance 6 Sep 2011 (Ask HJ)
  Ive not yet passed my test but I have been looking around for months to try and find the cheapest insurance. I am 18 years old in a full time job and I...
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  Ford Focus leaking water but deal won't help - what should I do? 25 Jan 2016 (Ask HJ)
  We bought our Ford Focus from new 16 months ago. Recently we noticed the footwells and the spare tyre in the bootwell had taken in water. We contacted...
• SEAT Leon - Car has epc and engine light. Would you buy? 24 Feb 2019 (Forum)
  We will then have a three month warranty with the garage. Carshop in Northampton. Just wondering what the general consensus is whether you would buy a 67 plate car that had these lights on or look for another one? Cheers.
• new reliability survey; time to change opinions? 25 May 2016 (Forum)
  However, on the forum the current thinking is; don't touch French cars (dodgy electrics), Vauxhall (only average) and Mazda(diesels are rubbish). Maybe these manufacturers have turned a corner concerning production and quality control. I suppose any recent or current opinion from people using these vehicles might be useful in correcting or affirming the long held views of many( myself included).
• Renault Scenic (2003 - 2009) - 05 1.6 Starts on 4 cylinders but only running on 2 21 Nov 2008 (Forum)
  Hoping someone can help. Having problems with a megane scenic (2005, 1.6) that is only a few hundred miles over the warranty limit (ouch). When car is started all 4 cylinders are being used, but once running only using two. Emissions warning came on and felt/sounded as if there could be a hole in exhaust. Loss of power also.
• Focus 1.8 petrol 2001 5 Sep 2004 (Forum)
  Friend's car, recently retired and bought a few months ago as a retirement present to last them for a few years. Previously owned by a women who did few miles, but subject to FSH by Ford, but just out of warranty.
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  It's almost impossible to get fuel into our newly bought used car - what's the problem? 4 Aug 2017 (Ask HJ)
  My daughter just bought a 2006 Ford Focus 1.8 TDCi from a used car trader. It's only possible to put a trickle of diesel in or else the nozzle cuts out....
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  Why does my Land Rover Discovery 3's warranty only cover repairs up to £3000? 26 Jun 2010 (Ask HJ)
  I have owned from new a Land Rover Discovery 3 which is coming up to five years old. I have taken out Land Rover's extended warranty for each of the two...
• Brownie points not cash... - New used car for friends 14 May 2017 (Forum)
  Walking the dog, I have met new friends and 2 of them are in there 70's  a good gust of wind could blow them over,  and not up to speed with buying a car in this day and age and were telling me of the Skoda they went to see in their price range in Bury st Edmunds... Got there for a test drive having taken my advice to use the filters on Auto trader using price/distance/make/model/year etc etc and the car broke down on the test drive... driving off the forecourt...abandoned that one..
• Ford Focus Estate - Problem with a used car - CRA 28 Jul 2018 (Forum)
  Can I use the 'Consumer Rights Act 2015' 30 day period, I also paid via debit not credit card (if that makes any difference). If I understand the CRA correctly I can either return the car and ask for a full refund or ask them to repair the car.
• Vauxhall Astra 1.6 hatchback - Low Mileage Out of Warranty Control Box Replaced 20 Aug 2011 (Forum)
  On Wednesday our car's ABS light came on & speedometer ceased to function.Took it into the dealer, who after inspection announced the ABS Control...
• 2002 corsa electric power steering 23 Nov 2005 (Forum)
  The electric power steering on my 2002 corsa is intermittently failing. Family owned from new and just six thousand eight hundred miles on the clock, the car had a new rack under warranty 18 months ago with 4000 miles on the clock. It spent a year off the road before my dad passed it onto my daughter when he had to stop driving. Now just as my daughter is to take her test in the car in two days time the power steering fails intermittently whilst in heavy use, eg part way round a three point turn.
• Mitsubishi Colt 1.6 16 Sep 2004 (Forum)
  Do they perhaps remove the gearbox so they can drain the torque converter? Not in 4 hours they don't. As the car is just out or warranty it will be going to our usual independant for servicing.
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  What's the best vehicle to tow a horse and trailer? 28 Mar 2017 (Ask HJ)
  I am considering swapping my car for a vehicle I can tow with. I will be using this to commute with work as well as tow, therefore dont want a gas guzzler,...
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  Do some members of the motoring press unfairly nitpick certain models? 8 Apr 2012 (Ask HJ)
  As the very satisfied owner of a Volkswagen Passat CC GT TDI 170 for just over a year, it is hugely encouraging to find that it came out No.1 in The Which...
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  Why doesn't my Volkswagen Touareg's cruise control work on downhill slopes? 7 Dec 2013 (Ask HJ)
  I purchased a Volkswagen Touareg 3.0TDI new six months ago and am delighted with it, but on a steep hill in Argyll the vehicle runs away with me over the...
• Citroen DS3 - Citroen dealership caught speeding in my car 17 Jul 2012 (Forum)
  have had an issue with my local citroen dealership where a member of their staff has been caught, without my permission, using my car for personal use, and caught speeding, whilst it has been in for warranty repairs. the car went in with engine issues, sudden loss of power and no acceleration. the garage has had three oportunitys to fix the car. the first time they did a software reset and gave it me back. the second time they replaced the timing chain and other associated parts. the third time they replaced the fuel pump. the car is, for now, OK but I've now had a letter from the police over an alleged speeding offence. this is dated to a Sunday, at 16:00, outside of business hours, at a time when i did not have possession of the car and had not given permission for the person who used the car permission to do so. surely this is classed as theft i would like to refuse the car and have my initial deposit refunded. the car is now 13 months old, i have owned it from new, having bought it from the garage where this offence has taken place advice would be greatly appreciated.
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  Mercedes CLS - should I keep it or sell? 19 Sep 2013 (Ask HJ)
  I am about to retire and currently have a 2009 Mercedes-Benz CLS 320 CDI, which I have owned from new with full Mercedes service history. I absolutely...
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  Can you recommend a simple, reliable car to carry two bicycles? 21 Mar 2011 (Ask HJ)
  It seems to me from reading your readers’ letters that many problems with modern cars these days are caused by unnecessary fancy electronics. Is it possible...