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Volkswagen Golf infotainment system isn't working - what are my options? 13 Jan 2022 (Ask HJ)
I have a four year old low mileage Volkswagen Golf with full VW service history. The infotainment system has stopped working and VW want to charge me £2,500... -
I want an estate car for a growing family and mostly short trips. Should I go hybrid or petrol? 28 Sep 2020 (Ask HJ)
I have a Skoda Fabia 1.0-litre 110PS - which is great for my school run and occasional longer trips, but due to growing kids and a dog, I need a bigger... -
Can we afford an eco-friendly car? 6 Mar 2020 (Ask HJ)
We currently have a diesel Skoda Superb. We are looking to change it for the most eco-friendly car we can afford. The Superb is a 2016 model with about... -
My new car seems to have an issue with the paintwork - what can I do to rectify this? 4 Mar 2020 (Ask HJ)
I have a new Volkswagen Golf Estate with metallic paint. I purchased the car on February 1 2020 and have covered 223 miles. Today is the first day the... -
What Christmas present should I buy someone who is into classic cars? 21 Nov 2019 (Ask HJ)
I've seen a few of your Christmas gift guides and wondered if you have one for classic cars? Stumped as to what to get someone this Christmas. Any help... -
What happens to a leased battery if an electric car is written off? 27 Dec 2017 (Ask HJ)
We bought our 2015 Renault Zoe outright from a Renault dealer a couple of months ago, but we have to lease the batteries from Renault. I was having a discussion... -
My clutch needs replaced at 22,000 miles - should the dealer replace it as goodwill? 24 May 2017 (Ask HJ)
I bought a 2014 Nissan Juke 1.2 Dig T reg in Dec 2016, with 17,000 miles on the clock. I've driven 5000 miles and now the dealership tells me the clutch... -
Rate these cars? 7 Feb 2013 (Ask HJ)
I live on the island of Malta where I cover 6,000 miles annually and am looking to replace my aging 1997 Civic VTi with a brand new manual transmission... -
Any redress against Mercedes-Benz for my fault SL55? 28 Dec 2011 (Ask HJ)
My SL55 won't start when it's cold - it doesn't even recognise there's a key in the ignition. I called out a Mercedes specialist (used to work for... -
Buying a new company car 17 Jan 2011 (Ask HJ)
I need to buy, by HP over 3 years, my first company car. It's a small family partnership and I've got a budget of approx £21k plus £2k that I can put... -
Should Mazda contribute to the cost of repairing my Mazda 6's badly ground pistons? 31 Jul 2010 (Ask HJ)
I have been advised by the dealership I bought the car from new, that my 55-plate Mazda 6 Sport 2.3 petrol falls within a VIN range which is covered by... -
Can you help with a transmission problem on my automatic 2004 Ford C-Max? 20 Jul 2010 (Ask HJ)
We have a 2004 Ford C-Max automatic and we have been experiencing loss of power on acceleration from first gear through the gears, and when accelerating... -
I HPI-checked a car that turned out to be a write off - am I due compensation? 19 May 2010 (Ask HJ)
I recently bought a car from a private seller. Before I bought the car I did a HPI check by text, which came back clear. When viewing I took a mechanic... -
The end of his teves 5 Dec 2009 (Ask HJ)
I read with interest the e-mail headed "Half Braked". I too have had DSC failures on two BMW E90 Series cars. One was registered May 2006, the other Jan... -
Disco fervour 29 Aug 2009 (Ask HJ)
I purchased a 57 plate Passat from a VW dealer around a year ago. The vehicle is still in warranty and has 20k on the clock. On a recent visit to the... -
Ford warranty dispute 25 Nov 2012 (Ask HJ)
The spark plug blew on my Ford Fiesta, leading to a £3000 bill. When inspected, the engine damage was extensive - number four bore was damaged, leaving... -
Parkers guide 14 Aug 2010 (Ask HJ)
I met a colleague at Rothwell Services on the A14 recently, as it was equi-distant travelling for both of us. We parked in McDonalds car Park and had several... -
Diesenfranchised 3 Apr 2010 (Ask HJ)
Your recent e-mail from a Volvo V70 owner in Eccles reinforces my belief that Volvo franchised dealers lack "imagination". I have owned from virtually... -
Extended warranty won't pay for fuel pump failure - what can I do? 14 Aug 2013 (Ask HJ)
My second hand Ford Mondeo has suffered a digital fuel pump failure, which has ruined the injectors. I bought the car from a dealer in September and paid... -
What should I do about rusty hubs? 6 Aug 2012 (Ask HJ)
Bought a 2011 Z4 five weeks ago from main BMW dealer 75 miles away. Car has been back to local main BMW dealer once to install trim screw covers missing...
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