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Volkswagen Group diesel emission fixing - is the company open to all sorts of complaints? 7 Oct 2015 (Ask HJ)
I have been following the news on Volkswagen and there is a lot of talk about fixing the engines and etc. I have been very surprised though that no one... -
How common is the Mazda 3 ABS / ESP module fault? 11 Jun 2010 (Ask HJ)
Any idea how frequent the ABS/ESP module fault is which affects the Volkswagen Golf V, Mazda 3, Skoda Octavia and BMW 1 Series? Is it a problem that all... -
Why wasn't I allowed to keep the faulty part from my Volkswagen Passat after repairs? 9 Jun 2010 (Ask HJ)
A week ago my 2005 Volkswagen Passat SE 2.0 TDI, which I have had since new, broke down and I had to call a recovery service. It turned out to be no.3... -
Volkswagen Golf engine failure - do I have grounds to make a legal claim? 30 Nov 2016 (Ask HJ)
I have a 2009 Volkswagen Golf 1.4 TSI. It has always been serviced at the main dealer (who I also bought it from) and covered 64,000 miles. A coolant leak... -
Neither my warranty nor Volkswagen will repair an ESP fault on my Golf. What can I do? 17 Jun 2010 (Ask HJ)
I have a Volkswagen Golf 2006 which has developed this ESP fault. I innocently took it back to the dealer we bought it from and said what was happening.... -
Does the Volkswagen Caddy Maxi Life have an engine larger than 1.6-litre, and is it more expensive to tax? 17 May 2010 (Ask HJ)
I'm enquiring about the Volkswagen Caddy Maxi Life. My partner informs me that we would have to pay extra tax on a car which has an engine larger than... -
Is it usual for the DSG on a Volkswagen Golf VI to fail? 12 Jan 2017 (Ask HJ)
The auto box on my 2011 Volkswagen Golf has failed. Is this usual and is £1950 a fair price for repair? -
Why won't my Volkswagen Passat start? 10 Nov 2016 (Ask HJ)
My 2007 Volkswagen Passat sometimes won't start. I've had new glow plugs fitted, but it still won't go. Any ideas? -
Does the Volkswagen Passat have any oil pump issues? 22 Oct 2013 (Ask HJ)
I'm thinking of buying a new Volkswagen Passat, but remember older models suffering with an oil pump issue. Is this still the case? -
What smells of damp in my Volkswagen Golf V? 24 Aug 2010 (Ask HJ)
There's a smell of damp inside my Volkswagen Golf V. It's becoming quite noticeable. -
Why won't Volkswagen contribute to the cost of an ESP/ABS repair on my four-year-old Eos? 22 Oct 2010 (Ask HJ)
I have just had to pay £1,365.46 to replace the ABS/ESP pump of my 4-year-old Volkswagen Eos, which has covered 27,500 miles only. The car was bought from... -
Volkswagen emissions fix has affected my car 11 Aug 2016 (Ask HJ)
I had the 'fix' last month but since then there's a horrible rattle in engine when it's changing up between 2 and 4. Volkswagen say I need to pay for a... -
What's the best seven seat MPV? 3 Jul 2023 (Ask HJ)
I’ve had a Vauxhall Zafira for a long while. What is the best petrol 7-seater MPV at present please? -
EGR cooler and emissions in Volkswagens - could this be true? 8 Oct 2015 (Ask HJ)
A few months back I had to replace EGR cooler in my Touran at 38000 miles. Volkswagen agreed to pay for parts but not labour despite me querying this with... -
Buying a Volkswagen T5 camper - which gearbox is best? 21 Oct 2013 (Ask HJ)
I am buying a Volkswagen T5 based Camper van and the dealer has given me a choice of a new van with the DSG gearbox or a used van with a conventional torque... -
I think I've loosened a connection in my Volkswagen Polo whilst cleaning it. Where should I check? 6 Sep 2010 (Ask HJ)
I thoroughly cleaned the interior and carpets of my 2002 Volkswagen Polo at weekend. Since then the ABS light has been on permanently from start-up. Is... -
Volkswagen dieselgate scandal - can I still make a legal claim? 29 May 2022 (Ask HJ)
I have just read your news story on Volkswagen's legal settlement over the emissions scandal claim: https://www.honestjohn.co.uk/news/legal-motoring-advice/2022-05/volkswagen-group-agrees-gbp193m-settlement-for-dieselgate-claimants/ Where... -
Why do my Volkswagen wheel caps keep going missing? 26 Dec 2018 (Ask HJ)
I frequently find that one of my Volkswagen badges is missing from the wheels of my Golf Mk 6 and I do not know when this happens. Is it likely that they... -
What would you recommend I replace my 2011 Ford Focus with? 19 Feb 2017 (Ask HJ)
I'm looking to replace my 2011 Focus 1.6 Ecoboost Titanium. I like the Focus handling and performance but note previous comments that the Focus has been... -
Need an all-roader - which model do you recommend? 16 Jul 2016 (Ask HJ)
We want to change our Audi A4 All Road 2.0 TDI. Which would you suggest we replace it with? We quite like the Volkswagen Golf Alltrack, SEAT Leon X-Perience...
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